Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(3,987 Reviews)
Rating breakdown 3,987 reviews
5 Stars
3,358
4 Stars
459
3 Stars
86
2 Stars
21
1 Star
63
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
the inside broke right away
on September 25, 2025
Posted by: Blondie84
[This review was collected as part of a promotion.] Performance wise its alright. But on day 2 the inside of my phone broke right away.
Value
3
Response from Samsung USBy R&R, September 26, 2025
Hey there Blondie84, Thank you for reviewing the Galaxy Z Fold7. We understand your concerns about the internal screen. The Fold7 aims to push the boundaries of mobile technology, featuring an immersive display, multitasking capabilities, and next-generation performance. Experiences may vary, but Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty provided with each device. Additionally, you can opt for Samsung Care+ on eligible devices for extended coverage and extra support. For assistance, please contact our Samsung Support Team. The Z Fold7 remains an impressive device that highlights Samsung’s dedication to innovation in foldable technology. Thank you for choosing Samsung. Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has it all
on September 26, 2025
Posted by: AIgirly
[This review was collected as part of a promotion.] This phone does it all. From galaxy AI to having 4 different apps open at once. I love the way that you can keep it closed for a smaller screen or open it for a mini tablet. So many features that it's hard to name them all. This is differently the phone of the year. You don't want to miss out cause Samsung did it big with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
CASE
on September 26, 2025
Posted by: Sammy
from Miami
Expertise:Expert
This phone needs a case or else it seems too thin and frail especially at this price point. Once you get an outer screen protector and a case, the frailty seems to fade away. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Frame rate, ram, camera, battery life
on September 26, 2025
Posted by: 52sanchez80
[This review was collected as part of a promotion.] @galaxi ai- the fold is an amazing phone with great features I use it for everything. The frame rate and ram for games is awesome it keeps up with out hesitation, the battery life is amazing way better then any other phone I've owned, and the camera 50mp camera is awesome!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Victor N
from Michigan
Expertise:Expert
Verified Purchase:Yes
I've owned 1-5 and this is the best yet. No complaints at all so far. Seriously all I can say I'm totally happy with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Concrete pro
from Concord ca
Expertise:Expert
Verified Purchase:Yes
I love this phone i had the z5 and had trouble but so far the 7 is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Better features, better design
on September 27, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI ZFold 7 works better on my daily use. I watch a lot of movies giving me an awesome resolution. I play games and also the speed is good
Value
4
Written by a customer while visiting Samsung US
Posted by: Jrey
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
Okay, so I've been rocking the Z Fold 7 for a while now, and honestly, it's amazing! The big screen is perfect for watching videos and getting work done. I can't believe how much more productive I am with it. It is truly a game changer and something to experience. I'm totally in love with this phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US