Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,177 Reviews)
Rating breakdown 7,177 reviews
5 Stars
5,907
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Osei
from New York
Verified Purchase:Yes
Still haven’t open the box yet but I believe Samsung that is the best option anyone would consider
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 2, 2026
Hello Osei,
Thank you for trusting Samsung. Many customers choose Galaxy devices because they are carefully designed, emphasizing performance and durability. The Galaxy Z Fold7 continues this tradition with a well-considered design and innovative features that improve everyday experience, making it user-friendly and sophisticated. We value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for trusting Samsung. Many customers choose Galaxy devices because they are carefully designed, emphasizing performance and durability. The Galaxy Z Fold7 continues this tradition with a well-considered design and innovative features that improve everyday experience, making it user-friendly and sophisticated. We value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Folding Phone
from Oklahoma
Expertise:Expert
Verified Purchase:Yes
Coming from the fold 5, the 7 is big step forward, the outside screen makes complete sense and the battery life is so much better due to the new procesador, I wish the battery could be bigger however.
Inner screen is so much better to multitask, not by much but it makes a difference when the phones are side to side.
Inner screen is so much better to multitask, not by much but it makes a difference when the phones are side to side.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R, January 26, 2026
Hello Folding Phone,
Thank you for sharing these detailed insights. The Galaxy Z Fold7 is designed to enhance user experience through improved displays, better performance, and more efficient multitasking. Your feedback highlights how changes in screen design and battery efficiency greatly affect everyday use. We value your preference for Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing these detailed insights. The Galaxy Z Fold7 is designed to enhance user experience through improved displays, better performance, and more efficient multitasking. Your feedback highlights how changes in screen design and battery efficiency greatly affect everyday use. We value your preference for Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Veronica
from PA
Expertise:Intermediate
Verified Purchase:Yes
I don't have any complaint of their service, what they offered is what I got. Im very satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 16, 2026
Hi Veronica,
Thanks for sharing your experience with the Galaxy Z Fold7. Knowing that everything met your expectations emphasizes the value of a seamless and dependable experience from beginning to end. Your feedback helps reinforce trust in the Galaxy ecosystem. We appreciate your choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Z Fold7. Knowing that everything met your expectations emphasizes the value of a seamless and dependable experience from beginning to end. Your feedback helps reinforce trust in the Galaxy ecosystem. We appreciate your choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Nader
from Indiana
Expertise:Expert
Verified Purchase:Yes
i thought i had to wait for the z fold 8 to upgrade from my z fold 5 , once you go fold you can't go back to regular slab phones , but the 7 is everything i wanted , it's thin , the camera is great the screen is amazing , i wish the crease less display was already here but who knows i may also go for the z fold 8 :) excited for what Samsung will do next .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 13, 2026
Howdy Nader,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Foldable technology keeps improving, blending a sleek design, advanced cameras, and immersive displays into a high-end experience. Your feedback showing excitement for upcoming innovations shows how Galaxy Fold devices continue to exceed expectations while providing meaningful upgrades today. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Foldable technology keeps improving, blending a sleek design, advanced cameras, and immersive displays into a high-end experience. Your feedback showing excitement for upcoming innovations shows how Galaxy Fold devices continue to exceed expectations while providing meaningful upgrades today. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Venkat Kannan
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Doesn't have pen and it is not confortable like Galaxy ultra 24.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R, January 13, 2026
Hi Venkat Kannan,
Thank you for sharing your thoughts on Galaxy Z Fold7. Foldable devices are designed with versatility and innovation in mind, offering a unique experience that differs from traditional Galaxy Ultra models. Feedback on comfort and feature preferences, such as the S Pen transition, helps highlight how different Galaxy devices are built to support different use styles. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on Galaxy Z Fold7. Foldable devices are designed with versatility and innovation in mind, offering a unique experience that differs from traditional Galaxy Ultra models. Feedback on comfort and feature preferences, such as the S Pen transition, helps highlight how different Galaxy devices are built to support different use styles. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Excellent quality phone with QOL features! Definitely a steal when it's on sale!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SKSK
from Colorado
Expertise:Expert
Verified Purchase:Yes
Didn't find anything exceptional. Battery life, camera, screen resolution, everything is just mediocre. I was expecting much better performance at this price.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R, January 12, 2026
Hello SKSK,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable smartphones aim to merge productivity, entertainment, and flexibility in a single device. The Galaxy Z Fold7 offers many features to explore, such as AI photo editing, finding content with Circle to Search, and translating live conversations with Interpreter. Additionally, Google Gemini can launch apps when set as your voice assistant. Its significantly thinner and lighter design makes it comfortable to hold, with a wider 6.5-inch cover screen that unfolds into an 8-inch display. The 200MP camera, immersive multitasking screen, and 4,400mAh battery support up to 8 hours of continuous use. User feedback on battery life, camera quality, and display helps assess how well these features balance for a premium experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable smartphones aim to merge productivity, entertainment, and flexibility in a single device. The Galaxy Z Fold7 offers many features to explore, such as AI photo editing, finding content with Circle to Search, and translating live conversations with Interpreter. Additionally, Google Gemini can launch apps when set as your voice assistant. Its significantly thinner and lighter design makes it comfortable to hold, with a wider 6.5-inch cover screen that unfolds into an 8-inch display. The 200MP camera, immersive multitasking screen, and 4,400mAh battery support up to 8 hours of continuous use. User feedback on battery life, camera quality, and display helps assess how well these features balance for a premium experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 11, 2026
Posted by: Luv2shop
Great features and batteries i simple love thisvphone
Response from Samsung USBy R&R, January 26, 2026
Hello Luv2shop,
Thank you for sharing your experience. Galaxy Z Fold7 brings together advanced features and dependable battery performance to support productivity and entertainment throughout the day. It is great to hear how these elements stand out. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. Galaxy Z Fold7 brings together advanced features and dependable battery performance to support productivity and entertainment throughout the day. It is great to hear how these elements stand out. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US