Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,177 Reviews)
Rating breakdown 7,177 reviews
5 Stars
5,907
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Very happy with my Galaxy Z Fold 7 after a month
on January 17, 2026
Posted by: Nicole
from Minnesota
Verified Purchase:Yes
The phone has been great. Does everything I need and more. I'm very careful with it and how I carry it with me. I also made sure I got a case with built in screen protector for it and hinge protection.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 23, 2026
Hi Nicole,
Thank you for sharing your experience with the Galaxy Z Fold7 after extended use. Built with advanced hinge technology and high-quality materials, the Fold7 supports daily productivity and encourages care and personalization through accessories. It’s great to hear how it still meets your needs. We appreciate your loyalty to Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7 after extended use. Built with advanced hinge technology and high-quality materials, the Fold7 supports daily productivity and encourages care and personalization through accessories. It’s great to hear how it still meets your needs. We appreciate your loyalty to Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Mandeville la
Verified Purchase:Yes
Great phone good quality good services really enjoying !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 20, 2026
Hey there Dee Davis,
Thank you for your feedback on the Galaxy Z Fold7. Known for its premium build, immersive displays, and versatile features, Fold7 provides a refined experience that combines innovation with dependability. We’re happy to hear you’re enjoying it. Thank you for being a Samsung customer.
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. Known for its premium build, immersive displays, and versatile features, Fold7 provides a refined experience that combines innovation with dependability. We’re happy to hear you’re enjoying it. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Andrew
from Los Angeles
Verified Purchase:Yes
This phone is FINALLY what a fold phone should be. Its thin slick and feels amazing. Without even opening it, it's a full functioning phone. Don't even need to open it as much. Love love love. And the camera is amazing too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 20, 2026
Hey Andrew,
Thank you for sharing your positive experience with the Galaxy Z Fold7. Its sleek design, impressive front display, and advanced camera system offer flexibility without compromising quality. Hearing that it feels complete even when folded showcases the careful engineering behind Samsung foldables. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your positive experience with the Galaxy Z Fold7. Its sleek design, impressive front display, and advanced camera system offer flexibility without compromising quality. Hearing that it feels complete even when folded showcases the careful engineering behind Samsung foldables. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kansas
Expertise:Expert
Verified Purchase:Yes
The Fold7 is lighter than the Fold6. My Fold6 is sitting in my closet because a cable connecting the inside screen came loose, rendering it 50% useful. So far, the Fold7 has performed as well as the Fold6 without the mechanical issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 20, 2026
Hi Lem Mo,
Thank you for sharing your experience transitioning from the Galaxy Z Fold6 to the Galaxy Z Fold7. Made to feel lighter and more polished, the Fold7 offers thoughtful upgrades that enhance daily use. It’s wonderful to hear how these enhancements are improving your everyday experience. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience transitioning from the Galaxy Z Fold6 to the Galaxy Z Fold7. Made to feel lighter and more polished, the Fold7 offers thoughtful upgrades that enhance daily use. It’s wonderful to hear how these enhancements are improving your everyday experience. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mani
Expertise:Intermediate
Verified Purchase:Yes
I was using fold 6, now moved to fold 7. It light weight sleek. And processing is also improved. Over all its great purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hiya Mani,
Thank you for your feedback. The Galaxy Z Fold7 advances previous models with better performance, a lighter design, and more effortless operation aimed at improving daily use. It’s wonderful to hear these updates make your transition worthwhile. We appreciate you being a Samsung customer.
-Ty
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Thank you for your feedback. The Galaxy Z Fold7 advances previous models with better performance, a lighter design, and more effortless operation aimed at improving daily use. It’s wonderful to hear these updates make your transition worthwhile. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Dana
from Tx
Expertise:Intermediate
Verified Purchase:Yes
This phone is the best one I haver ever seen. Being able to open it up with a wider view. I highly recommend this phone
Response from Samsung USBy R&R, January 23, 2026
Howdy Dana,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Its expansive foldable screen offers a broader view for multitasking, entertainment, and creativity, all with a premium feel. We're glad to hear you find the experience impressive. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Its expansive foldable screen offers a broader view for multitasking, entertainment, and creativity, all with a premium feel. We're glad to hear you find the experience impressive. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Wider front screen would be the better option
on January 16, 2026
Posted by: Richy
from New
Expertise:Expert
Verified Purchase:Yes
Great Phone love it, if you can give a wide front screen l
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R, January 23, 2026
Hey Richy,
Thank you for your feedback on the Galaxy Z Fold7. Built to combine portability and versatility, the Fold7 has a sleek front display and a large internal screen. Your opinions on screen preferences are important as Samsung enhances foldable designs to suit diverse user needs. We value your ongoing loyalty to Samsung.
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. Built to combine portability and versatility, the Fold7 has a sleek front display and a large internal screen. Your opinions on screen preferences are important as Samsung enhances foldable designs to suit diverse user needs. We value your ongoing loyalty to Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on January 15, 2026
Posted by: Bopson
Worst phone ever. Samsung now ha my phone for repairs for the second time is a few months. I have other phones that fall even more often than this but have not had issue is with them. The z fold 7 is not good
Response from Samsung USBy R&R, January 16, 2026
Hello Bopson,
Thanks for sharing your thoughts on the Galaxy Z Fold7. Foldable devices aim to balance innovation, performance, and versatility with a unique design. Feedback about durability and repair experiences highlights the importance of long-term reliability when choosing a primary device. Remember, Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. You can also opt for extra coverage with Samsung Care+ on eligible devices, offering extended protection and support. We appreciate your loyalty as a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thanks for sharing your thoughts on the Galaxy Z Fold7. Foldable devices aim to balance innovation, performance, and versatility with a unique design. Feedback about durability and repair experiences highlights the importance of long-term reliability when choosing a primary device. Remember, Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. You can also opt for extra coverage with Samsung Care+ on eligible devices, offering extended protection and support. We appreciate your loyalty as a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US