Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,177 Reviews)
Rating breakdown 7,177 reviews
5 Stars
5,907
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Chrissy
from Norfolk
Expertise:Intermediate
Verified Purchase:Yes
I traded in my S24Ultra for the Z Fold7 and am not looking back. I had tried one of the original Folds when it came back and was not a fan, but the progress that has been made is absolutely amazing. This phone has it all (except an s pen which is truly my only complaint). I love the screen, the camera, and how it is not bulky at all. If you're thinking of switching, go ahead and do it! You will not regret it
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 21, 2026
Hi Chrissy,
Thank you for sharing such detailed feedback on the Galaxy Z Fold7. It’s exciting to hear how the evolution of the Fold series has changed your perspective, especially in areas like display, camera performance, and overall design. Samsung’s focus on refinement and innovation across generations is clearly reflected in your experience. Your insight offers valuable perspective for others exploring foldable technology. Thank you for choosing Samsung.
-Ty
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Thank you for sharing such detailed feedback on the Galaxy Z Fold7. It’s exciting to hear how the evolution of the Fold series has changed your perspective, especially in areas like display, camera performance, and overall design. Samsung’s focus on refinement and innovation across generations is clearly reflected in your experience. Your insight offers valuable perspective for others exploring foldable technology. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Fabian
from Camp lejeune
Expertise:Intermediate
Verified Purchase:Yes
I've been skeptical about the z fold for a bit, but after actually having it it for a bit it so much fun to play with especially since it fell so futuristic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 21, 2026
Hey there Fabian,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how using the device shifted your perspective and enhanced your enjoyment. The Fold7 is designed to feel intuitive, engaging, and distinctly futuristic, providing an experience unlike that of a traditional smartphone. Your insights echo the sense of discovery many users experience with foldable devices. We appreciate your being a part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how using the device shifted your perspective and enhanced your enjoyment. The Fold7 is designed to feel intuitive, engaging, and distinctly futuristic, providing an experience unlike that of a traditional smartphone. Your insights echo the sense of discovery many users experience with foldable devices. We appreciate your being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Cranston Rhode Island
Expertise:Intermediate
Verified Purchase:Yes
Beautiful phone everyone is amazed at how it unfolds to a full screen so you and watch movies or anything else you desire. There is a good deal going on so you are able to get a top of the line phone for just what you would pay for a regular phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hi Mike B,
Thank you for sharing your feedback on the Galaxy Z Fold7. Its unfolding display aims to create an immediate visual impact while ensuring ease of use. Many users appreciate how seamlessly the device transitions into a full-screen mode for entertainment, browsing, and everyday activities. Your experience emphasizes the attractiveness of a foldable phone that combines high-tech features with user-friendliness. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your feedback on the Galaxy Z Fold7. Its unfolding display aims to create an immediate visual impact while ensuring ease of use. Many users appreciate how seamlessly the device transitions into a full-screen mode for entertainment, browsing, and everyday activities. Your experience emphasizes the attractiveness of a foldable phone that combines high-tech features with user-friendliness. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Ryan
Expertise:Intermediate
Verified Purchase:Yes
Its handy small but powerful. Fits my lifestyle and needs.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Ahoy Ryan,
Thank you for sharing your thoughts on the Galaxy Z Fold7. With a balance of a compact design and strong performance, the Z Fold7 is made to fit various lifestyles and everyday requirements. We're glad to hear it works well for you. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. With a balance of a compact design and strong performance, the Z Fold7 is made to fit various lifestyles and everyday requirements. We're glad to hear it works well for you. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Cheryl
from Chambersburg Pennsylvania
Verified Purchase:Yes
This phone is alot slimer that the Z fold 6. I love this phone. It has the same quality as the Fold 6 but I like that the size and the Z fold opens, it is a little bigger.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hey Cheryl,
Thank you for sharing your experience with the Galaxy Z Fold7. Its slimmer profile and sleek folding design provide a familiar yet enhanced experience compared to earlier models. It’s encouraging to hear that the updated size and feel distinguish themselves while still maintaining the high quality expected from Galaxy users. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its slimmer profile and sleek folding design provide a familiar yet enhanced experience compared to earlier models. It’s encouraging to hear that the updated size and feel distinguish themselves while still maintaining the high quality expected from Galaxy users. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: David
from Miami FL
Expertise:Expert
Verified Purchase:Yes
Its a perfect cell phone this device is completely so versatile in all. I love that.. thank samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 26, 2026
Hi David,
Thank you for sharing your feedback. The Galaxy Z Fold7 is built to combine versatility, innovation, and strong performance in a single device. It's great to hear how the flexible design improves your overall experience. We appreciate your review and thank you for choosing Samsung.
-Ty
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Thank you for sharing your feedback. The Galaxy Z Fold7 is built to combine versatility, innovation, and strong performance in a single device. It's great to hear how the flexible design improves your overall experience. We appreciate your review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Likith Reddy
from New jersey
Verified Purchase:Yes
Its not even a month the paint on my phone is fading the blue colour is going on the phone didn't expect this from samsung its not even a month iam using it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 20, 2026
Hello Likith Reddy,
Thank you for sharing your feedback. The Galaxy Z Fold7 uses high-quality materials and finishes that maintain their look through daily use, providing a sleek, luxurious feel. Your insights on how the device performs over time help shape future design enhancements as Samsung continues to pioneer foldable technology. We value your choice of Galaxy and appreciate you sharing your experience. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your feedback. The Galaxy Z Fold7 uses high-quality materials and finishes that maintain their look through daily use, providing a sleek, luxurious feel. Your insights on how the device performs over time help shape future design enhancements as Samsung continues to pioneer foldable technology. We value your choice of Galaxy and appreciate you sharing your experience. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Will Somerville
from North Carolina
Verified Purchase:Yes
This device is amazing. This is more than a phone, in this emerging age of Ai, this is a mandatory for upskilling and game changing. Well done!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 20, 2026
Howdy Will Somerville,
Thank you for your enthusiastic review of the Galaxy Z Fold7. Built to enhance multitasking, offer immersive experiences, and advance AI features, the Fold7 represents a new milestone in mobile innovation. Its ability to boost productivity and support growth showcases Samsung’s vision for the future of mobile technology. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for your enthusiastic review of the Galaxy Z Fold7. Built to enhance multitasking, offer immersive experiences, and advance AI features, the Fold7 represents a new milestone in mobile innovation. Its ability to boost productivity and support growth showcases Samsung’s vision for the future of mobile technology. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US