Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,177 Reviews)
Rating breakdown 7,177 reviews
5 Stars
5,907
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
I love samsung Cell phone. . .because samsung have
on January 21, 2026
Posted by: Anonymous
Verified Purchase:Yes
I love samsung Cell phone. . .because samsung have phisical sim phones that,s Y i love it.
Response from Samsung USBy R&R, February 13, 2026
FALAK SHER CHATTHA
Thank you for sharing what you enjoy about Samsung devices. Flexibility and choice are core to the Galaxy experience, with features like physical SIM support still important for many users. The Galaxy Z Fold7 showcases innovation with practical options. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing what you enjoy about Samsung devices. Flexibility and choice are core to the Galaxy experience, with features like physical SIM support still important for many users. The Galaxy Z Fold7 showcases innovation with practical options. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Lawrence
from New York, NY
Verified Purchase:Yes
I really enjoy using the larger screen for gaming and watching videos. The device is light and very responsive. The single-panel screen is a bit on the smaller side compared to what I'm used to when completing everyday tasks, but the big two-panel screen makes up for it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 22, 2026
Hi Lawrence,
Thanks for sharing your experience with the Galaxy Z Fold7. The large inner screen is designed to enhance gaming, streaming, and multitasking, while the outer display offers quick access for everyday tasks. It’s great to hear that you appreciate how the device adapts seamlessly to various moments in your day with smooth performance and vivid visuals. Your feedback underscores the versatility that makes the Fold such a unique device. We appreciate you being a Samsung customer.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. The large inner screen is designed to enhance gaming, streaming, and multitasking, while the outer display offers quick access for everyday tasks. It’s great to hear that you appreciate how the device adapts seamlessly to various moments in your day with smooth performance and vivid visuals. Your feedback underscores the versatility that makes the Fold such a unique device. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Taryn
from CT
Verified Purchase:Yes
This is my first Fold phone and it is amazing. Im getting older and the phine screens are hard to see. I use my phone for everything....email, web searching, games. With no other device i was looking for somethjng that had more screen area. I didnt realize i would get so much clarity with the screen. I can even read my books on my phone now too. I am super happy i splurged on this. At first the battery started draining quickly but now the phone's smart logic puts aps to sleep for me and the battery lasts all day. Been using it for a couple weeks and now that i adjusted, really no complaints.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, January 22, 2026
Hi Taryn,
Thank you for sharing your initial experience with the Fold7. The Galaxy Z Fold7 is designed to offer a clear, spacious viewing experience and intelligent features that adapt to your daily routines. We hope you see how the large screen enhances reading, browsing, and entertainment, while smart software features help prolong battery life. Your feedback shows how the Fold7 can genuinely support your daily life in innovative ways. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your initial experience with the Fold7. The Galaxy Z Fold7 is designed to offer a clear, spacious viewing experience and intelligent features that adapt to your daily routines. We hope you see how the large screen enhances reading, browsing, and entertainment, while smart software features help prolong battery life. Your feedback shows how the Fold7 can genuinely support your daily life in innovative ways. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: McWinters
from PA
Expertise:Intermediate
Verified Purchase:Yes
A beautiful phone, BUT! SAMSUNG has left its devoted users betrayed and at a total loss! This phone is about beauty, but woefully lacks in substance. Throw away your SPens... and prepare yourself for a phone that even lacks in response by touch. Not only that, Samsung did not even let their consumers know upfront they would no longer be able to use their SPens. All this, for a phone that costs way too much for what it now is...... an incomplete phone. I feel betrayed.
Features
1
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, January 21, 2026
Greetings McWinters,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your compliments on its beautiful design; however, we understand that some design changes may influence how you feel about the removal of the S Pen. Our aim was to develop a device that is more functional and easier to use, with a slimmer profile. The redesign also focused on enhancing durability, which involved re-engineering the display layout. We hope you enjoy the new features, including improvements in Galaxy AI, the circle to search, and cross-app functionality. Thanks again for your feedback and for choosing Samsung!
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your compliments on its beautiful design; however, we understand that some design changes may influence how you feel about the removal of the S Pen. Our aim was to develop a device that is more functional and easier to use, with a slimmer profile. The redesign also focused on enhancing durability, which involved re-engineering the display layout. We hope you enjoy the new features, including improvements in Galaxy AI, the circle to search, and cross-app functionality. Thanks again for your feedback and for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: LGMc
Expertise:Expert
Verified Purchase:Yes
I have been using Samsung smartphones since 2012 when the Note 2 was released. I purchased the newer version every year up to the Note 10 (except the Note 7) I then started purchasing the S-Ultra's with the S24 Ultra being my favorite, until now the ZFold 7 is now my phone of choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 26, 2026
Hey there LGMc,
Thank you for sharing your experience with Samsung. The Galaxy Z Fold7 showcases the ongoing evolution of Galaxy innovation, providing strong performance, versatility, and a polished foldable experience. Hearing how it stands out among years of Galaxy devices underscores the continuous advancement of the series. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with Samsung. The Galaxy Z Fold7 showcases the ongoing evolution of Galaxy innovation, providing strong performance, versatility, and a polished foldable experience. Hearing how it stands out among years of Galaxy devices underscores the continuous advancement of the series. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Amazing foldable phone, I wish I had it from long time, it saves me a lot of work to do when I need it as a regular phone, and when I need to watch a video or open a document in a big screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 23, 2026
Hiya TechTie,
Thank you for sharing your experience with the Galaxy Z Fold7. Designed to balance productivity and entertainment, the Z Fold7 provides the flexibility of a traditional smartphone along with the advantage of a larger display when needed. It's great that you can see how easily it switches between tasks throughout the day. Your feedback emphasizes the practical benefits of foldable innovation. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Designed to balance productivity and entertainment, the Z Fold7 provides the flexibility of a traditional smartphone along with the advantage of a larger display when needed. It's great that you can see how easily it switches between tasks throughout the day. Your feedback emphasizes the practical benefits of foldable innovation. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Stephanie S
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
Couldn't be happier with my phone, just phenomenal
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 26, 2026
Hello Stephanie S,
Thank you for sharing your excitement. The Galaxy Z Fold7 is built to provide a premium experience, featuring strong performance, immersive screens, and smooth multitasking. It's great to hear that the device meets your expectations and performs well in daily use. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your excitement. The Galaxy Z Fold7 is built to provide a premium experience, featuring strong performance, immersive screens, and smooth multitasking. It's great to hear that the device meets your expectations and performs well in daily use. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Antonio
from Houston, Texas
Expertise:Expert
Verified Purchase:Yes
Love better than all the fold phones I owned Fold 7 has been the best ever and there getting better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 21, 2026
Howdy Antonio,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s gratifying to hear how it differentiates itself from other foldables you’ve owned. Each new generation introduces significant improvements in performance, design, and usability, and your feedback highlights the progress of the Fold series. Samsung remains committed to advancing foldable technology with users like you in mind. We appreciate you being part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s gratifying to hear how it differentiates itself from other foldables you’ve owned. Each new generation introduces significant improvements in performance, design, and usability, and your feedback highlights the progress of the Fold series. Samsung remains committed to advancing foldable technology with users like you in mind. We appreciate you being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US