Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,177 Reviews)
Rating breakdown 7,177 reviews
5 Stars
5,907
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Ted D
from Hartland, MI
Verified Purchase:Yes
The best fold I've seen or used yet. Only downsides are the cameras and battery. Love how light and thin it is. I switch back and forth with my S25, but it's hard to get used the smaller screen on the S25. On the other hand the cameras are so bad on the Fold it makes me miss the S25. For 2 grand you'd think they would put the S25 cameras in the fold. Once they bring the cameras up to par with the S series the only thing missing will be the S-pen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 29, 2026
Hi there Ted D,
Thank you for sharing such a balanced perspective on your Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lightweight feel and slim design. Built to emphasize versatility, multitasking, and immersive displays, it offers a distinct experience alongside devices like the Galaxy S25. Your insights on cameras and battery life highlight what power users value most as the Fold series continues to evolve. Thanks for being part of the Samsung community.
-Ty
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Thank you for sharing such a balanced perspective on your Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lightweight feel and slim design. Built to emphasize versatility, multitasking, and immersive displays, it offers a distinct experience alongside devices like the Galaxy S25. Your insights on cameras and battery life highlight what power users value most as the Fold series continues to evolve. Thanks for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of all.
on January 28, 2026
Posted by: Hanish M
from Tx
Now I feel like I am using a folding phone, very light weight, very good performance, great features, everything I wanted in a mobile is there in it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hi Hanish M,
Thank you for sharing your experience with the Galaxy Z Fold7. It's great that you feel the full impact of a foldable design paired with powerful performance makes this device special. The Z Fold7 delivers advanced features while remaining light and comfortable for daily use. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It's great that you feel the full impact of a foldable design paired with powerful performance makes this device special. The Z Fold7 delivers advanced features while remaining light and comfortable for daily use. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: HelluvaOtaku
from Norcross, Georgia
Verified Purchase:Yes
Samsung Galaxy Z Fold 7 — My Favorite Phone Yet
The Galaxy Z Fold 7 has completely won me over. I knew it would be cool, but using it day‑to‑day has been even better than I expected. The hinge feels incredibly solid, the screen is brighter and smoother than ever, and the whole device just feels premium in a way that’s hard to describe until you hold it.
Multitasking is where this phone really shines. Being able to open multiple apps side‑by‑side makes everything—from work to streaming—feel effortless. And when it’s folded, it still works perfectly as a compact, comfortable phone.
Battery life has been surprisingly strong, the cameras punch well above expectations for a foldable, and the overall experience feels polished and futuristic. It’s one of those devices that makes you excited to use your phone again.
If you’re even slightly curious about foldables, the Fold 7 is the one that finally makes the whole idea feel complete. I’m absolutely loving it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hey there,
Thank you for sharing such a detailed experience with the Galaxy Z Fold7. The sturdy hinge design, smooth display performance, and refined build all contribute to a device that feels both innovative and polished. Multitasking is central to the Z Fold series experience, allowing users to switch effortlessly between work and play. It’s wonderful to hear how the Galaxy Z Fold7 has made everyday use more exciting and engaging. Thank you for choosing Samsung.
-Ty
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Thank you for sharing such a detailed experience with the Galaxy Z Fold7. The sturdy hinge design, smooth display performance, and refined build all contribute to a device that feels both innovative and polished. Multitasking is central to the Z Fold series experience, allowing users to switch effortlessly between work and play. It’s wonderful to hear how the Galaxy Z Fold7 has made everyday use more exciting and engaging. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: hani m
Verified Purchase:Yes
The best phone of my life. I feel something unique when I use it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 30, 2026
Hey there hani m,
That's a wonderful sentiment about your Galaxy Z Fold7, created to reflect your desire for uniqueness and innovation. Its design and features are intended to stand out and elevate everyday moments. We're delighted to hear it's resonating with you. Thank you for selecting Samsung.
-Ty
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That's a wonderful sentiment about your Galaxy Z Fold7, created to reflect your desire for uniqueness and innovation. Its design and features are intended to stand out and elevate everyday moments. We're delighted to hear it's resonating with you. Thank you for selecting Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Samsung
from Camden
Verified Purchase:Yes
Very excellent. the only drawback I give it is its poor load speed of 25W.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 29, 2026
Hello there,
Thank you for sharing your honest feedback. The Galaxy Z Fold7 is designed to balance performance, efficiency, and battery health, while supporting fast charging for everyday use. Your input helps highlight how different users prioritize charging experiences. Samsung appreciates you choosing Galaxy.
-Ty
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Thank you for sharing your honest feedback. The Galaxy Z Fold7 is designed to balance performance, efficiency, and battery health, while supporting fast charging for everyday use. Your input helps highlight how different users prioritize charging experiences. Samsung appreciates you choosing Galaxy.
-Ty
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Written by a customer while visiting Samsung US
Posted by: MLynn
from New York City
Verified Purchase:Yes
This phone was NOT on my radar when purchasing a new phone. Until, one day I logged into my Google Perks and clicked to claim my prize, expecting points and saw I won a new z fold! I am thoroughly enjoying all the features and how it folds. The only hiccup is it does not have a stylus. Noooooo! Other than that, I really do love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, January 30, 2026
Hi MLynn,
What an exciting surprise and a wonderful way to explore the Galaxy Z Fold7. It’s inspiring to hear how much you enjoy the foldable design and the diverse features that make daily use enjoyable and exciting. The immersive display and seamless folding are designed to make every interaction memorable. Thank you for sharing your enthusiasm and for being part of the Samsung family.
-Ty
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What an exciting surprise and a wonderful way to explore the Galaxy Z Fold7. It’s inspiring to hear how much you enjoy the foldable design and the diverse features that make daily use enjoyable and exciting. The immersive display and seamless folding are designed to make every interaction memorable. Thank you for sharing your enthusiasm and for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Steve O
from Southport NC
Verified Purchase:Yes
Still getting accustomed to it, the split keyboard is off putting (is it something i can modify?), but the technical/optical aspects are genuinely amazing.
Only dig; sometimes, while scrolling, it bogs down a touch.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, January 30, 2026
Hello Steve O,
Thank you for sharing your experience as you get more familiar with the Galaxy Z Fold7. Adjusting to a larger form factor can take some time, especially with features such as the split keyboard, which is designed for flexibility. Your feedback reflects how powerful features and personalization go hand in hand. Samsung appreciates your thoughtful input.
-Ty
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Thank you for sharing your experience as you get more familiar with the Galaxy Z Fold7. Adjusting to a larger form factor can take some time, especially with features such as the split keyboard, which is designed for flexibility. Your feedback reflects how powerful features and personalization go hand in hand. Samsung appreciates your thoughtful input.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor phone
on January 28, 2026
Posted by: Barbie
Horrible phone. Transported only 13 phone numbers contacts without names from previous Z Fold4 out of over 500. The Z7 will not copy messages with finger pressure. Many other difficult issues.
Response from Samsung USBy R&R, January 28, 2026
Greetings Barbie,
Thank you for sharing your experience with the Galaxy Z Fold7. Data transfer during device upgrades is essential, and your feedback highlights its significance for overall satisfaction. With Samsung Smart Switch, transferring data is now easier than ever. As long as your previous device's data is backed up, it should transfer smoothly to your new device. Please see our online guide on data transfer using Samsung Smart Switch. You can also contact Samsung Support for assistance with backing up and restoring data. To copy and paste on your Galaxy Z Fold7, long-press the text to select it, adjust the selection with the blue handles, then tap "Copy." In the destination, long-press an empty space and tap "Paste," or use the clipboard icon on your keyboard for quick access. You can also copy images by long-pressing and choosing "Copy image," then pasting as with text. Your feedback helps us understand how setup and interaction shape customer expectations. Samsung is committed to improving foldable technology and values your insights.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch/
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Data transfer during device upgrades is essential, and your feedback highlights its significance for overall satisfaction. With Samsung Smart Switch, transferring data is now easier than ever. As long as your previous device's data is backed up, it should transfer smoothly to your new device. Please see our online guide on data transfer using Samsung Smart Switch. You can also contact Samsung Support for assistance with backing up and restoring data. To copy and paste on your Galaxy Z Fold7, long-press the text to select it, adjust the selection with the blue handles, then tap "Copy." In the destination, long-press an empty space and tap "Paste," or use the clipboard icon on your keyboard for quick access. You can also copy images by long-pressing and choosing "Copy image," then pasting as with text. Your feedback helps us understand how setup and interaction shape customer expectations. Samsung is committed to improving foldable technology and values your insights.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch/
-Ty
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Written by a customer while visiting Samsung US