Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,173 Reviews)
Rating breakdown 7,173 reviews
5 Stars
5,903
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Carey
Verified Purchase:Yes
Love the size of the screen and the thickness of the phone. Still learning all of the features but so far looks very promising. The only negative I have and this isn't really about the phone that the phone was delivered with five g network off which caused me concern because it took me a while to realize why I couldn't connect to the Internet off wifi.
Response from Samsung USBy R&R, February 1, 2026
Hey Carey,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the display size and slim profile leave a strong first impression. With many advanced features packed into the Z Fold7, there can be a learning curve as users explore everything the device offers. Your feedback highlights how important clear connectivity from the start is for a smooth setup. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the display size and slim profile leave a strong first impression. With many advanced features packed into the Z Fold7, there can be a learning curve as users explore everything the device offers. Your feedback highlights how important clear connectivity from the start is for a smooth setup. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami
Expertise:Intermediate
Verified Purchase:Yes
I love this phone because it fits in my hand very well unfolded. And then when I need a bigger screen , I unfold the phone. The phone is very light and takes beautiful pictures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hey Barbara,
Thank you for sharing your experience with the Galaxy Z Fold7. The ability to feel comfortable holding it with one hand when folded and to enjoy a spacious display when unfolded makes the Z Fold experience unique. It’s great to hear that the lightweight design and camera performance are enhancing your daily enjoyment. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The ability to feel comfortable holding it with one hand when folded and to enjoy a spacious display when unfolded makes the Z Fold experience unique. It’s great to hear that the lightweight design and camera performance are enhancing your daily enjoyment. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Navavenue
Verified Purchase:Yes
Honestly once the cameras are up to par with a bit more battery life. It's a knock out
Response from Samsung USBy R&R, February 1, 2026
Hello Navavenue,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup is designed to provide an immersive experience that combines productivity and creativity. Feedback like yours emphasizes how crucial ongoing improvements in battery life and camera performance are for users who depend on their devices all day. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup is designed to provide an immersive experience that combines productivity and creativity. Feedback like yours emphasizes how crucial ongoing improvements in battery life and camera performance are for users who depend on their devices all day. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Cellular service is downgraded from the Z Fold5
on January 29, 2026
Posted by: Wayne
from South carolina
Expertise:Intermediate
I upgraded from Z Fold5 to this Z Fold7. Cellular service is terrible on the Z Fold7 compared to the 5. I'm contemplating on going back to my 5. I wish I hadn't bought this phone.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, January 29, 2026
Hello Wayne,
Thank you for sharing your experience and for being a longtime Galaxy Fold user. Upgrading from the Z Fold5 creates high expectations, especially for daily connectivity. The Galaxy Z Fold7 includes an improved antenna system and refined hardware to deliver reliable performance on modern networks, while remaining lighter and thinner. Your insights emphasize what is most important to Fold users, and we appreciate you taking the time to share them. Samsung values your engagement in the Samsung community.
-Ty
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Thank you for sharing your experience and for being a longtime Galaxy Fold user. Upgrading from the Z Fold5 creates high expectations, especially for daily connectivity. The Galaxy Z Fold7 includes an improved antenna system and refined hardware to deliver reliable performance on modern networks, while remaining lighter and thinner. Your insights emphasize what is most important to Fold users, and we appreciate you taking the time to share them. Samsung values your engagement in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Ted D
from Hartland, MI
Verified Purchase:Yes
The best fold I've seen or used yet. Only downsides are the cameras and battery. Love how light and thin it is. I switch back and forth with my S25, but it's hard to get used the smaller screen on the S25. On the other hand the cameras are so bad on the Fold it makes me miss the S25. For 2 grand you'd think they would put the S25 cameras in the fold. Once they bring the cameras up to par with the S series the only thing missing will be the S-pen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 29, 2026
Hi there Ted D,
Thank you for sharing such a balanced perspective on your Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lightweight feel and slim design. Built to emphasize versatility, multitasking, and immersive displays, it offers a distinct experience alongside devices like the Galaxy S25. Your insights on cameras and battery life highlight what power users value most as the Fold series continues to evolve. Thanks for being part of the Samsung community.
-Ty
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Thank you for sharing such a balanced perspective on your Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lightweight feel and slim design. Built to emphasize versatility, multitasking, and immersive displays, it offers a distinct experience alongside devices like the Galaxy S25. Your insights on cameras and battery life highlight what power users value most as the Fold series continues to evolve. Thanks for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of all.
on January 28, 2026
Posted by: Hanish M
from Tx
Now I feel like I am using a folding phone, very light weight, very good performance, great features, everything I wanted in a mobile is there in it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hi Hanish M,
Thank you for sharing your experience with the Galaxy Z Fold7. It's great that you feel the full impact of a foldable design paired with powerful performance makes this device special. The Z Fold7 delivers advanced features while remaining light and comfortable for daily use. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It's great that you feel the full impact of a foldable design paired with powerful performance makes this device special. The Z Fold7 delivers advanced features while remaining light and comfortable for daily use. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: HelluvaOtaku
from Norcross, Georgia
Verified Purchase:Yes
Samsung Galaxy Z Fold 7 — My Favorite Phone Yet
The Galaxy Z Fold 7 has completely won me over. I knew it would be cool, but using it day‑to‑day has been even better than I expected. The hinge feels incredibly solid, the screen is brighter and smoother than ever, and the whole device just feels premium in a way that’s hard to describe until you hold it.
Multitasking is where this phone really shines. Being able to open multiple apps side‑by‑side makes everything—from work to streaming—feel effortless. And when it’s folded, it still works perfectly as a compact, comfortable phone.
Battery life has been surprisingly strong, the cameras punch well above expectations for a foldable, and the overall experience feels polished and futuristic. It’s one of those devices that makes you excited to use your phone again.
If you’re even slightly curious about foldables, the Fold 7 is the one that finally makes the whole idea feel complete. I’m absolutely loving it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hey there,
Thank you for sharing such a detailed experience with the Galaxy Z Fold7. The sturdy hinge design, smooth display performance, and refined build all contribute to a device that feels both innovative and polished. Multitasking is central to the Z Fold series experience, allowing users to switch effortlessly between work and play. It’s wonderful to hear how the Galaxy Z Fold7 has made everyday use more exciting and engaging. Thank you for choosing Samsung.
-Ty
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Thank you for sharing such a detailed experience with the Galaxy Z Fold7. The sturdy hinge design, smooth display performance, and refined build all contribute to a device that feels both innovative and polished. Multitasking is central to the Z Fold series experience, allowing users to switch effortlessly between work and play. It’s wonderful to hear how the Galaxy Z Fold7 has made everyday use more exciting and engaging. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: hani m
Verified Purchase:Yes
The best phone of my life. I feel something unique when I use it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 30, 2026
Hey there hani m,
That's a wonderful sentiment about your Galaxy Z Fold7, created to reflect your desire for uniqueness and innovation. Its design and features are intended to stand out and elevate everyday moments. We're delighted to hear it's resonating with you. Thank you for selecting Samsung.
-Ty
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That's a wonderful sentiment about your Galaxy Z Fold7, created to reflect your desire for uniqueness and innovation. Its design and features are intended to stand out and elevate everyday moments. We're delighted to hear it's resonating with you. Thank you for selecting Samsung.
-Ty
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Written by a customer while visiting Samsung US