Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,161 Reviews)
Rating breakdown 7,161 reviews
5 Stars
5,894
4 Stars
935
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Norm
from Maine
Expertise:Intermediate
Verified Purchase:Yes
My wife and I have previously owned the Z Fold 2 and the Z Fold 5, and we now have the Z Fold 7. We’ve enjoyed the Fold series so much that we would never go back to a traditional slab phone.
The Z Fold 7 is by far the best iteration yet. Samsung has finally addressed the size of the front screen, making it far more practical and comfortable to use. The phone is fast, responsive, and incredibly versatile.
The larger display is perfect for reading contracts, reviewing documents, and multitasking. Overall, this is a significant improvement over previous versions and well worth the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 12, 2026
Greetings Norm,
Thank you for taking the time to share such thoughtful feedback. It’s exciting to hear how your experience across multiple Z Fold generations has led you to enjoy the refinements of the Galaxy Z Fold7. The expanded front display and powerful multitasking features were designed to support real productivity, from reviewing documents to managing daily tasks with ease. Knowing that these enhancements are making a difference in your day means a great deal to our team. Thank you for being part of the Samsung community.
-Ty
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Thank you for taking the time to share such thoughtful feedback. It’s exciting to hear how your experience across multiple Z Fold generations has led you to enjoy the refinements of the Galaxy Z Fold7. The expanded front display and powerful multitasking features were designed to support real productivity, from reviewing documents to managing daily tasks with ease. Knowing that these enhancements are making a difference in your day means a great deal to our team. Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love
on February 11, 2026
Posted by: EKOV5521
from Drums Pennsylvania
Expertise:Expert
Absolutely love this phone.Been a lifelong samsung fan had all of the note phones so thought id try something different since they stopped making the note series never had a problem with anything on the phone.It works excellent
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 12, 2026
Hello EKOV5521,
Thank you for sharing your extensive experience with Samsung devices. It’s wonderful to hear that the Galaxy Z Fold 7 offers the reliable and smooth performance you’ve come to expect from the Note and Galaxy series. Our goal is to create devices that are intuitive, powerful, and dependable from the start, and your feedback confirms we're achieving that. We’re glad this transition has been positive for you. We appreciate your being part of the Samsung community.
-Ty
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Thank you for sharing your extensive experience with Samsung devices. It’s wonderful to hear that the Galaxy Z Fold 7 offers the reliable and smooth performance you’ve come to expect from the Note and Galaxy series. Our goal is to create devices that are intuitive, powerful, and dependable from the start, and your feedback confirms we're achieving that. We’re glad this transition has been positive for you. We appreciate your being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: AMAYMON
from Kingman, AZ
Expertise:Intermediate
Verified Purchase:Yes
So far I've fallen in love with my new Z fold 7 , does what I need very smooth.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 12, 2026
Aloha AMAYMON,
Thank you for sharing your early impressions. It’s great to hear that the Galaxy Z Fold7 is seamlessly fitting into your daily routine and providing the smooth performance you expected. Our engineers focus on making devices that feel powerful, intuitive, and enjoyable from the start, and your feedback shows that effort. We appreciate you being a valued Samsung customer.
-Ty
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Thank you for sharing your early impressions. It’s great to hear that the Galaxy Z Fold7 is seamlessly fitting into your daily routine and providing the smooth performance you expected. Our engineers focus on making devices that feel powerful, intuitive, and enjoyable from the start, and your feedback shows that effort. We appreciate you being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Salliej03
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
I really wanted to love the Galaxy Z Fold7 1TB, but after daily use it’s been a letdown. For a flagship at this price, the performance just isn’t consistent: noticeable lag pops up during basic multitasking, app switching, and even typing, which completely breaks the “power user” promise of a foldable. The keyboard experience is especially frustrating, missed inputs, and delayed responses. I was hoping that downloading another keyboard would help, but that was not the case.
The hardware and screen are impressive on paper, but when the core interaction (typing and navigating) feels sluggish and unreliable, it’s hard to justify the cost or recommend this device to anyone who needs speed and polish.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, February 11, 2026
Hey there Salliej03,
Thank you for sharing your detailed feedback on the Galaxy Z Fold7. It’s clear how much you value smooth multitasking and responsive typing on this powerful foldable device. The Z Fold7 aims to deliver a seamless experience for productivity, entertainment, and daily tasks, powered by advanced processing and immersive display technology. Based on your review, the device occasionally experiences input delays, which may be due to screen sensitivity or the need for quick optimization. Running the Device Care feature can often resolve these problems by boosting overall performance. To do this, go to Settings, select Device Care, then tap Optimize Now. On some devices, you might need to choose Battery and Device Care. This process closes all active applications and frees up unused memory. Also, clearing your keyboard’s cache in Settings can help. For more tips, check our online guide linked below or contact our Samsung Support Team. Our experts are ready to assist. Thank you for your feedback and for choosing Samsung.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
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Thank you for sharing your detailed feedback on the Galaxy Z Fold7. It’s clear how much you value smooth multitasking and responsive typing on this powerful foldable device. The Z Fold7 aims to deliver a seamless experience for productivity, entertainment, and daily tasks, powered by advanced processing and immersive display technology. Based on your review, the device occasionally experiences input delays, which may be due to screen sensitivity or the need for quick optimization. Running the Device Care feature can often resolve these problems by boosting overall performance. To do this, go to Settings, select Device Care, then tap Optimize Now. On some devices, you might need to choose Battery and Device Care. This process closes all active applications and frees up unused memory. Also, clearing your keyboard’s cache in Settings can help. For more tips, check our online guide linked below or contact our Samsung Support Team. Our experts are ready to assist. Thank you for your feedback and for choosing Samsung.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Ringgold, GA
Expertise:Intermediate
Verified Purchase:Yes
Its a great phone when folded and a cool tablet when opened. Its an amazing 2 for 1 product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 10, 2026
Hello Michael Tate,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We love hearing how you’re enjoying the balance between portability and a spacious display. The flexibility to switch seamlessly between phone and tablet modes is what makes the Z Fold experience next level. Your feedback reflects the innovation we strive for every day, and we’re glad it fits so naturally into your lifestyle.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. We love hearing how you’re enjoying the balance between portability and a spacious display. The flexibility to switch seamlessly between phone and tablet modes is what makes the Z Fold experience next level. Your feedback reflects the innovation we strive for every day, and we’re glad it fits so naturally into your lifestyle.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Cliff S
from Kingman, AZ
Verified Purchase:Yes
The phone is everthing (and) more than I expected! I will probably never learn nor use all of its features I'm a life-time fan and user/owner of all Samsung products; A multitude of TV's, cell phones, microwave ovens, refrigerator and dishwasher, etc. But when I say life-time, I mean Samsung's life-time, as I am 81 years old. My problem is, I was born in the "pre-computer age" and everything, today, is designed for the post computer age. I'm really enjoying my Z fold 7 but I'm incapable of using and understanding its uses. It's, absoutely serving my necessay purposes.
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, February 10, 2026
Hi there Cliff S,
We appreciate your heartfelt review of your Galaxy Z Fold7 experience. Your deep ties to Samsung motivate us, and we’re proud to be part of your journey. It’s wonderful that the device fulfills your daily requirements and enables you to discover new features at your own speed. Our aim is to create technology that stays friendly, helpful, and dependable across all generations. Thank you for being a cherished part of the Samsung family.
Discover the Power of AI on Samsung Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006885/
-Ty
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We appreciate your heartfelt review of your Galaxy Z Fold7 experience. Your deep ties to Samsung motivate us, and we’re proud to be part of your journey. It’s wonderful that the device fulfills your daily requirements and enables you to discover new features at your own speed. Our aim is to create technology that stays friendly, helpful, and dependable across all generations. Thank you for being a cherished part of the Samsung family.
Discover the Power of AI on Samsung Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006885/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Johnson
from FL USA
Expertise:Expert
Verified Purchase:Yes
Slim, light, and fast. Center crease is not noticeable as it was seemed on YouTube clips. Front screen is very usable in most occasions, while inner screen is fantastic in doing multi tasks and watching videos.
Build quality is top notch and the the design is more subtle than flashy.
Just buy it you won't regret!!
Build quality is top notch and the the design is more subtle than flashy.
Just buy it you won't regret!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 9, 2026
Hi Johnson,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re excited to hear how much you’re enjoying the slim design, fast performance, durable hardware, and powerful multitasking capabilities. This device is built to deliver an enhanced foldable experience that combines productivity, entertainment, and premium craftsmanship. Thank you for choosing Samsung and being part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re excited to hear how much you’re enjoying the slim design, fast performance, durable hardware, and powerful multitasking capabilities. This device is built to deliver an enhanced foldable experience that combines productivity, entertainment, and premium craftsmanship. Thank you for choosing Samsung and being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My First Ever Foldable, Worth it!
on February 6, 2026
Posted by: Amethisz
Expertise:Intermediate
This was the first foldable phone I ever genuinely was interested in. The first folx I ever saw howeer was the fold 5. Ever since then I always had that Z series in the back of my head. When the Z fold 7 came out, I knew it was the phone for me. I never had a current generation phone until now. I was previously using a Note 20 Ultra 5G before I switched to the Z fold 7. It was so worth it because I really like doing art. The size of the screen is just right to not be too big or too small for my finger. I have made my best art pictures with this phone. Not to mention, the efficiency and customization on this phone is AMAZING. One single thing I am picky about (this is very small and more so a UI thing) is that this phone does not have the best customization when it comes to the app icons. I mean, sure, the glass looks nice. However, the glass doesn't really feel like "glass" it feels more like plastic. It would be so so nice to see something like IOS's liquid glass on samsung phones, especially the Z series! It would totally compliment the asthetic of how the inner screen looks when it's being folded or unfolded.
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 9, 2026
Hello Amethisz,
Thank you for sharing such a thoughtful and inspiring review of your first foldable experience. We’re eager to hear how the Galaxy Z Fold7 has enhanced your creativity, productivity, and artistic expression. Its large display, advanced multitasking features, and One UI customization options are all built to help users create and tailor their devices to their preferences. Your feedback emphasizes the importance of smooth design and user-friendly interfaces in self-expression. We sincerely value your insights and your connection to Samsung innovation. Thank you for being a part of the Galaxy community.
-Ty
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Thank you for sharing such a thoughtful and inspiring review of your first foldable experience. We’re eager to hear how the Galaxy Z Fold7 has enhanced your creativity, productivity, and artistic expression. Its large display, advanced multitasking features, and One UI customization options are all built to help users create and tailor their devices to their preferences. Your feedback emphasizes the importance of smooth design and user-friendly interfaces in self-expression. We sincerely value your insights and your connection to Samsung innovation. Thank you for being a part of the Galaxy community.
-Ty
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Written by a customer while visiting Samsung US