Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,789 Reviews)
Rating breakdown 7,789 reviews
5 Stars
6,376
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
Not what I expected.
on March 30, 2026
Posted by: Angelbev21
[This review was collected as part of a promotion.] I initially loved the device because of the huge screen and the Galaxy AI features. Coming from a Samsung S24 Utra, the transition was seamless, except for not being able to use an SPen on the big screen. I eventually got a huge stylus and that helped, because I love to use paint by number apps. Slowly certain features started getting on my nerves, like not being able to set the phone on a flat surface, except front screen down, which i hate to do. I eventually had to get a case for it. Also, it was a little hard to open, especially since I don't have nails to dig into the crack to open it up when answering the phone. And yes, I know, I didn't have to do it but the main screen is a little smaller than an S24 and, with my disability, I need the bigger screen. All these things are adjustments on my part. Overall, it was a seamless transition from the S24 to the Fold7, from transference of data, set up, ease of use concerning the software and, the cameras, for as much basis they stuck out from the frame of the phone, took great pictures. The hinge is super sturdy, so there are no worries there. After a month of use, I've settled in with it anfcan enjoying the experience!
Value
3
Response from Samsung USBy R&R, March 31, 2026
Hello Angelbev21,
Thank you for sharing this detailed experience. The Galaxy Z Fold7 really shines with its immersive display and flexible design, and it’s great to hear the transition from your previous device felt smooth. The sturdy hinge and camera performance are definitely standout features, and it sounds like once everything settled in, it started to feel like home. We appreciate you sticking with it and sharing your journey. thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing this detailed experience. The Galaxy Z Fold7 really shines with its immersive display and flexible design, and it’s great to hear the transition from your previous device felt smooth. The sturdy hinge and camera performance are definitely standout features, and it sounds like once everything settled in, it started to feel like home. We appreciate you sticking with it and sharing your journey. thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love my device and what it does
on March 30, 2026
Posted by: Fold7owner93
[This review was collected as part of a promotion.] I love the way I cam have multiple wi dows open at once. It certainly makes life easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone it is really light
on March 30, 2026
Posted by: Poncho
[This review was collected as part of a promotion.] It is a great phone love how it fit in my hand and it work so great and the function on it is so amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Z Fold 7
on March 30, 2026
Posted by: Betty797
[This review was collected as part of a promotion.] This is an amazing phone. Such great features, flawless screen and many additions.
The crisp look, slim, and not heavy at all. Woeking on this phone has its advantages esp using Galaxy AI. I could not be more pleased.
The crisp look, slim, and not heavy at all. Woeking on this phone has its advantages esp using Galaxy AI. I could not be more pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Second Fold. The Fold 7
on March 30, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] The Fold 7 is my second Fold phone. I 1st had the Fold 3. Great phone. The 7 is SO MUCH BETTER. Lighter. Easier to use. Worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold Size Profection
on March 30, 2026
Posted by: JohnnyP
[This review was collected as part of a promotion.] Now the 7th generation the fold 7 feels more like a regular phone. Not only is the front screen bigger, the overall thickness is nearly identical to the latest S series. The crease is reduced again to a point where its nearly gone. I had the fold3 and 5 and Samsung continuous to upgrade this brand to the specs consumers look for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love how its a phone and tablet all in one
on March 30, 2026
Posted by: Just4fun9688
[This review was collected as part of a promotion.] I absolutely love this device!! It's everything and more. The "Galaxy AI" is by far the best at searching for information and checking on my friends.
There are so many features and apps to explore.
Love the streaming of videos and how to's. This device definitely lets your imagination run wild.
There are so many features and apps to explore.
Love the streaming of videos and how to's. This device definitely lets your imagination run wild.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 30, 2026
Posted by: ryuk007
[This review was collected as part of a promotion.] Galaxy AI in the zfold 7 is an amazing feature!! Couldn't live without it. Plus the phone is so thin, sometimes I forget it's a foldable phone! I would recommend this phone to everyone!
Value
5
Written by a customer while visiting Samsung US