Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,161 Reviews)
Rating breakdown 7,161 reviews
5 Stars
5,894
4 Stars
935
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: AJM30
Expertise:Intermediate
Verified Purchase:Yes
Most apps are not compatible when you use the big screen. Back camera makes the phone wobbly
No, I would not recommend this to a friend.
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, February 19, 2026
Greetings AJM30,
Thank you for your feedback on the Galaxy Z Fold7. Using Flex mode and Multi Window transforms your device into a powerful multitasking tool! Currently, App Continuity works with only select apps, but the list of compatible apps will grow over time. Updating app ratios can help better align apps with the Multi Window view. Additional tips on using the Flex Cover screen alongside the main screen, as well as app compatibility information, will be provided below. We appreciate your review and thank you for choosing Samsung.
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. Using Flex mode and Multi Window transforms your device into a powerful multitasking tool! Currently, App Continuity works with only select apps, but the list of compatible apps will grow over time. Updating app ratios can help better align apps with the Multi Window view. Additional tips on using the Flex Cover screen alongside the main screen, as well as app compatibility information, will be provided below. We appreciate your review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Daycare G
Verified Purchase:Yes
Highly recommend. It is stylish, sleek, has exceptional features. I just absolutely love it
I would recommend this to a friend!
Response from Samsung USBy R&R, February 19, 2026
Hey there Daycare G,
Thank you for your wonderful feedback on the Galaxy Z Fold7. We’re thrilled that you’re enjoying its sleek design and enhanced features. Designed to highlight everyday experiences, the Z Fold7 brings together innovation and style all in one device. We appreciate you being a Samsung customer.
-Ty
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Thank you for your wonderful feedback on the Galaxy Z Fold7. We’re thrilled that you’re enjoying its sleek design and enhanced features. Designed to highlight everyday experiences, the Z Fold7 brings together innovation and style all in one device. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Lost Function Not Worth It
on February 15, 2026
Posted by: Lataplat
from CHARLOTTE NC
Expertise:Intermediate
So much of the reason I got this phone was due to the pen which was removed from this version. It makes me so sad. So far liking everything else from the phone but not worth the money without it. We lose a lot of functionality and the battery power isn't great.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, February 17, 2026
Hey there Lataplat,
Thank you for sharing your thoughts on the Galaxy Z Fold7. This generation emphasizes showcasing the full potential of Galaxy AI, with many features from earlier versions improved. The device's ability to accept commands and utilize cross-app functions makes it one of the most advanced available. Note: Assist enhances your experience by automatically formatting, summarizing, and translating your thoughts, lists, and reminders. You can also view side-by-side comparisons in landscape mode on your Galaxy Z Fold7. Note: Note Assist requires a Samsung account and internet connection, and it needs 200–4,000 characters for formatting, summarization, and translation within Samsung Notes. The Galaxy Z Fold7 features a robust 4,400mAh battery to support your busy days. For more detailed comparisons of your device's features, see our linked online article. We appreciate your review, your feedback motivates us to innovate and improve with each release. We value you as a Samsung customer.
Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. This generation emphasizes showcasing the full potential of Galaxy AI, with many features from earlier versions improved. The device's ability to accept commands and utilize cross-app functions makes it one of the most advanced available. Note: Assist enhances your experience by automatically formatting, summarizing, and translating your thoughts, lists, and reminders. You can also view side-by-side comparisons in landscape mode on your Galaxy Z Fold7. Note: Note Assist requires a Samsung account and internet connection, and it needs 200–4,000 characters for formatting, summarization, and translation within Samsung Notes. The Galaxy Z Fold7 features a robust 4,400mAh battery to support your busy days. For more detailed comparisons of your device's features, see our linked online article. We appreciate your review, your feedback motivates us to innovate and improve with each release. We value you as a Samsung customer.
Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from South Florida
Expertise:Intermediate
Verified Purchase:Yes
I'm used to having a stylus from the last 5 Galaxy phones and my last 3 tablets, which works very well with the Z Fold. It's it would be a lot easier with the style is because of the screen size. Because my last phone was a little bit larger than the Z Fold. I do love the Z Fold4 the larger inage screen. And outer screen, and all the functions it come to it. The style is with definitely give it a lot. Easier functioning with me, especially with the smaller keys and everything on them as well. But I do love this phone very much. The stylish quipy, fantastic. Also I wish I was able to add a memory card to the device. I'm
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 17, 2026
Hello Kevin Phenix,
Thanks for sharing your experience with the Galaxy Z Fold7. You clearly have a solid background with Galaxy devices and stylus use, especially on tablets and earlier phones. The Fold7 features a large, immersive main display and an updated outer screen meant for productivity and quick tasks. Many users value the spacious inner screen for note-taking, creative projects, and multitasking across apps. It’s wonderful to hear how much you like the design and features of the Fold7. The Fold series keeps improving as one of the most versatile devices available. Thanks for being part of the Galaxy community.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. You clearly have a solid background with Galaxy devices and stylus use, especially on tablets and earlier phones. The Fold7 features a large, immersive main display and an updated outer screen meant for productivity and quick tasks. Many users value the spacious inner screen for note-taking, creative projects, and multitasking across apps. It’s wonderful to hear how much you like the design and features of the Fold7. The Fold series keeps improving as one of the most versatile devices available. Thanks for being part of the Galaxy community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
It's great
on February 14, 2026
Posted by: Firstlady
Expertise:Intermediate
I just love my Samsung ultra anyways am planning to buy for 2026
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love what it does in evrey way you can think of.
on February 12, 2026
Posted by: AMG1
I love the service love what it does all hands on Samsung is the your money can ever buy its amazing
Response from Samsung USBy R&R, February 12, 2026
Hello there AMG1,
Thanks for sharing how your Galaxy Z Fold7 integrates into your daily life. We enjoy hearing that it's surpassing your expectations. The larger screen, streamlined design, and enhanced UI demonstrate how ongoing innovation, evolving with user needs, can have a significant impact. Feedback like yours motivates us and highlights why we innovate. We appreciate your choice of Samsung and remain committed to continuous improvement.
-Ty
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Thanks for sharing how your Galaxy Z Fold7 integrates into your daily life. We enjoy hearing that it's surpassing your expectations. The larger screen, streamlined design, and enhanced UI demonstrate how ongoing innovation, evolving with user needs, can have a significant impact. Feedback like yours motivates us and highlights why we innovate. We appreciate your choice of Samsung and remain committed to continuous improvement.
-Ty
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Written by a customer while visiting Samsung US
Posted by: bert
from CT
Expertise:Intermediate
Verified Purchase:Yes
Happy w the phone about the same size as my note 22, good quality I did get a case to protect it, not cheap but I travel i need a large screen on the go, useful for work and leisure
also does connect well w my frame tv at home
also does connect well w my frame tv at home
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, February 17, 2026
Hey there bert,
Thank you for sharing your experience with the Galaxy Z Fold7. Transitioning from the Note series to a foldable device combines productivity, creativity, and portability effectively. The Z Fold7 provides a large immersive display that supports multitasking, document review, and entertainment on the go. It's great to hear how well the Z Fold7 fits into your daily routine. Thank you for being part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Transitioning from the Note series to a foldable device combines productivity, creativity, and portability effectively. The Z Fold7 provides a large immersive display that supports multitasking, document review, and entertainment on the go. It's great to hear how well the Z Fold7 fits into your daily routine. Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the Fold 7, nice upgrade from S23 Ultra
on February 11, 2026
Posted by: Anonymous
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from S23 Ultra! Love the bigger screen, great battery life. Honestly, I sometimes forget to use it. lol
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 18, 2026
Hey there Kris Vaughan,
Thank you for sharing your upgrade experience. We’re happy you’re enjoying the Galaxy Z Fold7’s large display and reliable battery life. Designed for both work and fun, it combines strength and portability smoothly. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your upgrade experience. We’re happy you’re enjoying the Galaxy Z Fold7’s large display and reliable battery life. Designed for both work and fun, it combines strength and portability smoothly. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US