Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,161 Reviews)
Rating breakdown 7,161 reviews
5 Stars
5,894
4 Stars
935
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Multi tasking
on March 13, 2026
Posted by: MMP6277
[This review was collected as part of a promotion.] Galaxy AI is amazing. Phone is very good for mult tasking. Battery life is good and gets through the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grate phone
on March 13, 2026
Posted by: Ponchov
[This review was collected as part of a promotion.] One of the best phone yet really lite great features the way it open and close it is made really great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best foldable I used
on March 13, 2026
Posted by: Vosun2000
[This review was collected as part of a promotion.] Of all of the foldable I've used this one has the most AI features one could ever ask for in a device. The AI assistant, using AI with photos and even taking notes is a major impact and improvement in my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, design is not perfect.
on March 13, 2026
Posted by: RobbLin
[This review was collected as part of a promotion.] Great foldable phone, but when it comes to use the expanded screen; the ratio to the videos/videogames is bad. Too much black space created by the dimensions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone with a few flaws
on March 13, 2026
Posted by: Galicia332
[This review was collected as part of a promotion.] I like this phone a lot bigger than my zfold 5. Great for multitasking and watching videos. My only complaint is that sometimes I feel like it doesn't detect where I tap and have to tap a couple times. Also when typing sometimes it'll randomly take me off the app and make me accidentally close app making me lose everything I wrote. It also over heated when I first bought it while charging with with wireless charger( it didn't have a case nor was i running any apps). So I just stopped using wireless charging.
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hello Galicia332,
Thank you for taking the time to provide feedback on your Galaxy Z Fold7. If you are experiencing unusual behavior with your Galaxy Z Fold7, it may be a good time to check for software updates. Software updates act like oil changes and tune-ups for your phone; they help keep everything running smoothly. They also improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to ensure your device remains in excellent condition.
To check for software updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically. If prompted, tap "Download now" and follow the on-screen instructions to install the update.
For more information about software updates, please see the link below. Thank you for your feedback and for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide feedback on your Galaxy Z Fold7. If you are experiencing unusual behavior with your Galaxy Z Fold7, it may be a good time to check for software updates. Software updates act like oil changes and tune-ups for your phone; they help keep everything running smoothly. They also improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to ensure your device remains in excellent condition.
To check for software updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically. If prompted, tap "Download now" and follow the on-screen instructions to install the update.
For more information about software updates, please see the link below. Thank you for your feedback and for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Just the perfect companion ive been missing
on March 13, 2026
Posted by: ragnar
[This review was collected as part of a promotion.] I moved from a fold 6 to a fold 7, the galay AI has been great when editing pictures, especially those that have images or objects you'd want to remove. Edits the images perfectly and makes them appear natural.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is distinguished by its introverted d
on March 13, 2026
Posted by: Waheeb
[This review was collected as part of a promotion.] https://youtu.be/hjv4ZZuQlCE?si=OlxpNDexKIIAEZnS
https://youtu.be/hjv4ZZuQlCE?si=OlxpNDexKIIAEZnS
https://youtu.be/hjv4ZZuQlCE?si=OlxpNDexKIIAEZnS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 7 BEAST.
on March 12, 2026
Posted by: ACslayerrr
[This review was collected as part of a promotion.] Couldn't be happier with my zfold 7. The galaxy AI may seem like a gimmick however you'll q quickly find out it's not! It was many features that make using the phone actually intuitive. Breath of fresh hair. Please keep the square corners!
Value
5
Written by a customer while visiting Samsung US