Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(4,437 Reviews)
Rating breakdown 4,437 reviews
5 Stars
3,731
4 Stars
493
3 Stars
109
2 Stars
27
1 Star
77
88%of customers recommend this product.
(
563 out of
643)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Fabian
from Camp lejeune
Expertise:Intermediate
Verified Purchase:Yes
I've been skeptical about the z fold for a bit, but after actually having it it for a bit it so much fun to play with especially since it fell so futuristic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Okay so far
on July 25, 2025
Posted by: Firstpost
[This review was collected as part of a promotion.] So far the experience has been pretty good. I'm trying to figure out if the battery is going to improve I utilize my phone daily for business and pleasure and it appears that it may work well for me. I still have to learn more about the phone.But so far so good.
Value
4
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for your review! It’s great to see that you’re having a positive experience with the Galaxy Z Fold7! We understand the importance of having a durable battery, especially if you use your phone for business and pleasure. If you're curious about the battery life, definitely check out the adaptive battery feature. It intelligently manages your apps by putting those you rarely use into sleep mode, which helps conserve battery and data. You can customize the settings for this feature under Settings > Device care > Battery > More > Settings > Put unused apps to sleep. This way, apps that haven’t been used in three days or more won’t run in the background, ensuring you get the most out of your battery life. Be sure to check out the link attached for additional options to help enhance your phone's battery life. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Deal Breaker
on July 25, 2025
Posted by: Mody
from Florida
I was about to leave Apple after 10 years of being loyal to their phones. My wife and I decided to switch from iPhones and accept struggling with figuring out how to make our new Fold 7 phones "best phones now" work with our MacBooks "best laptops now", but wait... no S Pen!! What is this, Samsung! The deal and our hearts are broken .. We are going back with iPhones + iPads configurations until you fix this.
Features
1
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your thoughts with us, Mody. We really value you as a customer, and it’s clear that you've put a lot of thought into your feedback about the lack of S Pen in this iteration. While the S Pen remains a valuable part of the Galaxy lineup, our focus with the latest Galaxy Z Fold7 was to deliver the lightest and thinnest Z series experience yet. We aimed to maximize portability, as that was the most important user experience for this generation. We understand your disappointment, and we’re continuously working hard to enhance our devices based on customer feedback. Your insights are invaluable to us as we strive to improve our products. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung S25 plus
on July 28, 2025
Posted by: JFIVE1182
[This review was collected as part of a promotion.] Love the size of the s25 plus & battery life is awesome.And I love using the A.I explain things, especially using the camera A.I. Also great to watch video content and play music too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Most Refined Fold Yet – Z Fold 7 Delivers
on July 29, 2025
Posted by: malbep
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is the thinnest foldable phone on the market, and it truly feels amazing in the hand. Samsung has done an incredible job making it lighter, more comfortable, and easier to hold—even for long periods. The larger, more immersive screen makes multitasking and media consumption even better than before. Everything about this device screams premium, from the sleek design to the smooth performance. It's not just a phone—it’s an experience. Simply perfect. 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not there best effort
on July 29, 2025
Posted by: Bobbyg
from Vero Beach Florida
Expertise:Expert
I traded in my Galaxy S23 Ultra for this after listening to reviews that are out there.. It's not a bad phone, but it's at least 3 steps down from the 23ultra I had.. This phone has a constant lag problem.. The comparable download speeds are at a minimum 300 megabytes less. Just know that your getting a lot less phone if trading a 23 ultra or similar phone. Not very satisfied with the purchase, but it will have to do for now.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Bobby. We appreciate your feedback regarding performance. If your phone is lagging and is functioning slow, there are a couple of things that you can try to resolve this. Before trying any recommendations, please ensure your device's software is updated to the latest version by going to Settings and then Software update. To enhance your phone's performance, we recommend utilizing the Device care feature, which provides an overview of your battery, storage, memory, and security. You can optimize your phone easily by going to Settings, selecting Device care, tapping Optimize now, and then selecting Done. This will help identify apps that use excessive battery, clear unnecessary files, and close background apps, ultimately improving your overall experience with the Galaxy Z Fold7! We hope these tips help, and if you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This is my go to all in one device
on July 29, 2025
Posted by: Dadshoplife
[This review was collected as part of a promotion.] This is my all in one device. There is literally nothing I cannot do with this device. From my daily work life to casting videos to my tv for my kid. VERY powerful computing power, and it works really well with galaxy A.I l, or any A.I
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
W phone zfold 7
on July 29, 2025
Posted by: 2koo4schoo
[This review was collected as part of a promotion.] Galaxy ai and android made my write this review. While I like my phone is do not want to be prompted to do reviews for giveaways. I do like free stuff tho so hmu with that free
Value
5
Written by a customer while visiting Samsung US