Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,564 Reviews)
Rating breakdown 5,564 reviews
5 Stars
4,625
4 Stars
666
3 Stars
145
2 Stars
39
1 Star
89
87%of customers recommend this product.
(
636 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Android User
from Boston
Expertise:Expert
Verified Purchase:Yes
I am loving the experience so far. I love how light it feels and all the extras it has that I keep discovering every day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone so sorry I have to depart from it
on November 6, 2025
Posted by: Lovedmyphone
from Columbia, SC
This phone was the absolute perfect phone for me! It's ultra sleek and beautiful. It's another experience when you open the phone and have a mini tablet to use. There's so many features. This phone is truly next level. Unfortunately I am a diabetic and the apps I use for my devices is not compatible with this phone yet. This breaks my heart.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The hinge is broken. Terrible device.
on November 7, 2025
Posted by: Hessam
[This review was collected as part of a promotion.] When I unfold the device, there is a strange sound coming from the screen
Value
1
Response from Samsung USBy R&R, November 10, 2025
Hello Hessam,
Thank you for reviewing the Galaxy Z Fold7. This device is known for its high-quality display, smooth opening, and immersive dual-screen experience, effortlessly transforming from a phone to a tablet-like workspace. We appreciate your feedback regarding the sound when unfolding, as input from Z Fold owners is vital for technological improvements in each new generation. Many foldable phones, including the Z Fold 7, produce a clicking or spring noise during regular use—especially when opening or closing—due to the hinge's mechanical movement and the screen's internal components. The hinge on this model is slightly more rigid and durable than previous versions. If you notice the sound becoming louder than usual, please reach out to our Samsung Support Team. Thank you for contributing to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy Z Fold7. This device is known for its high-quality display, smooth opening, and immersive dual-screen experience, effortlessly transforming from a phone to a tablet-like workspace. We appreciate your feedback regarding the sound when unfolding, as input from Z Fold owners is vital for technological improvements in each new generation. Many foldable phones, including the Z Fold 7, produce a clicking or spring noise during regular use—especially when opening or closing—due to the hinge's mechanical movement and the screen's internal components. The hinge on this model is slightly more rigid and durable than previous versions. If you notice the sound becoming louder than usual, please reach out to our Samsung Support Team. Thank you for contributing to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Jersey, USA
Expertise:Expert
Verified Purchase:Yes
Love to do mutli task, amazing quality, worth to spend money, great product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable in the market
on November 17, 2025
Posted by: DrZeus
[This review was collected as part of a promotion.] This phone is the best foldable in the market right now, I'm talking both in the software and hardware side.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on November 17, 2025
Posted by: GabeRealmind
[This review was collected as part of a promotion.] It is a great Ai tool and easy to use to edit pictures with Ai
Also system is very fast and quick response moving from screens
Also system is very fast and quick response moving from screens
Value
5
Written by a customer while visiting Samsung US
Posted by: Mynor
from New york
Expertise:Expert
Verified Purchase:Yes
It's an amazing divice, I like it!!! Samsung you're the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hello Mynor,
Thank you for sharing your positive experience. The Galaxy Z Fold7 offers premium performance, immersive viewing, and versatile multitasking in a sleek foldable design. Many users value how it merges power and flexibility in a single device. Your feedback underscores the importance of innovation that keeps improving daily experiences. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your positive experience. The Galaxy Z Fold7 offers premium performance, immersive viewing, and versatile multitasking in a sleek foldable design. Many users value how it merges power and flexibility in a single device. Your feedback underscores the importance of innovation that keeps improving daily experiences. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Work Buddy
on December 6, 2025
Posted by: Connect
[This review was collected as part of a promotion.] Well first of all pictures are crazy. straight up pictures are insane. every time I take a picture of something, and show somebody they go oh, what phone is this. And you know I got to show off. so I answer them and say it's the Z Fold7 while opening the phone. And I always get a "oooooooo". Props btw. I love the way the AI tweaks up the pictures after you take a picture. My Bixby alarm for lunch the way it notifies me about what's going on cuz sometimes I'm really busy. hearing that it also grabspeople's attention, and they go what kind of an alarm is that, and I go an informational one. The best part is we use certain applications at work, and I installed it in my work profile on this phone, I don't walk around with my laptop anymore or my surface I'll walk around with my phone, and do my work like I normally would on my laptop. That big screen is sweet. And I know it's going to be sweeter when I get that trifold.
Value
5
Written by a customer while visiting Samsung US