Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,158 Reviews)
Rating breakdown 7,158 reviews
5 Stars
5,891
4 Stars
935
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
Loyal samsung customer
on March 14, 2026
Posted by: Pprchsr
[This review was collected as part of a promotion.] Galaxy AI works famously but the unfolded screen is very glitchy as was my previous models. I hope future models are able to fix this ongoing issue.
Value
3
Response from Samsung USBy R&R, March 14, 2026
Hi Pprchsr,
Thank you for sharing your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 was designed to offer premium performance, foldable versatility, and advanced Galaxy AI tools. If you're having concerns regarding the protection of the foldable screen, it may impact your overall experience.
Issues such as screen flickering or glitching on your Galaxy phone or tablet can arise from various factors, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please consider the following steps:
1. Inspect your device for any physical damage.
2. Check for software updates and install the latest version.
3. Adjust display settings as needed.
4. Reset any problematic apps.
For detailed troubleshooting steps regarding flickering or glitching displays, please refer to the link provided below. Additionally, support options are available to help assess and address any display concerns.
Your feedback is invaluable and helps us better understand how Galaxy devices perform in everyday use. Thank you again for sharing your Galaxy experience.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 was designed to offer premium performance, foldable versatility, and advanced Galaxy AI tools. If you're having concerns regarding the protection of the foldable screen, it may impact your overall experience.
Issues such as screen flickering or glitching on your Galaxy phone or tablet can arise from various factors, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please consider the following steps:
1. Inspect your device for any physical damage.
2. Check for software updates and install the latest version.
3. Adjust display settings as needed.
4. Reset any problematic apps.
For detailed troubleshooting steps regarding flickering or glitching displays, please refer to the link provided below. Additionally, support options are available to help assess and address any display concerns.
Your feedback is invaluable and helps us better understand how Galaxy devices perform in everyday use. Thank you again for sharing your Galaxy experience.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Finally a wonderful watch
on March 14, 2026
Posted by: ScorpionDawn
[This review was collected as part of a promotion.] Galaxy AI on the watch is nothing short of excellent. Samsung keeps impressing me every time the come out with a new upgraded series. Well made watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, great screen.
on March 14, 2026
Posted by: Athena
[This review was collected as part of a promotion.] I really like this phone, it feels good in the hand and looks great.
The Screen is amazing, and it works well for almost everything I need.
My only disappointment is the lack of support for the spen.
The Galaxy AI features work well, even if they are not my cup of tea.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the z folds
on March 14, 2026
Posted by: ScorpionDawn
[This review was collected as part of a promotion.] Galaxy AI is everything a phone should have and more. Every part of this device is extremely well made and professionally designed. Samsung gies its all when it made the Fold series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game Changer
on March 14, 2026
Posted by: CatDaddy110
[This review was collected as part of a promotion.] First of all, ever since the Z Fold 3, I could never go back to a regular flat phone!
Secondly, the performance of the Z Fold 7 is remarkable! Downloading and updating apps is almost instantaneous!
Lastly, but certainly not least is the Galaxy AI! This is such an incredible feature! I love not having to use the traditional search methods! I could just talk to it - asking questions or telling it what to do, and then Presto!
Keep up the phenomenal advancements!
Secondly, the performance of the Z Fold 7 is remarkable! Downloading and updating apps is almost instantaneous!
Lastly, but certainly not least is the Galaxy AI! This is such an incredible feature! I love not having to use the traditional search methods! I could just talk to it - asking questions or telling it what to do, and then Presto!
Keep up the phenomenal advancements!
Value
5
Response from Samsung USBy R&R, March 15, 2026
Ahoy CatDaddy110,
Thanks for taking the time to leave a review. It's great to hear the Galaxy Z Fold7 is supporting your daily activities. The foldable design allows users to switch between a compact phone and an expansive display as needed. Samsung is committed to building devices that help users stay connected and productive. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for taking the time to leave a review. It's great to hear the Galaxy Z Fold7 is supporting your daily activities. The foldable design allows users to switch between a compact phone and an expansive display as needed. Samsung is committed to building devices that help users stay connected and productive. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
ADHS Auto Sale's
on March 14, 2026
Posted by: ADHSASWacoTexas
[This review was collected as part of a promotion.] This would be a great addition to my business for bidding on vehicles for the auction and searching the web and getting value for the vehicles that are bought for the business to sale.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 14, 2026
Posted by: REYLOVESGALAXY
[This review was collected as part of a promotion.] Galaxy AI is amazing, This phone is perfect and great for multi tasking. I'm in love with the sleek new look and light weight feel. Its refined and amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Foldable With Amazing Features
on March 14, 2026
Posted by: AmerTech
[This review was collected as part of a promotion.] I have been using this device daily for work, entertainment, and gaming. The large foldable display makes multitasking very easy, especially when watching videos while browsing or using multiple apps at the same time. The performance is smooth and fast, and the battery lasts through a full day of normal use.
One of the most interesting features is Galaxy AI, which helps with productivity and smart features that make everyday tasks easier. The screen quality is excellent for streaming movies and playing games, and the foldable design makes it feel like both a phone and a small tablet.
Overall, this device offers a unique experience compared to traditional smartphones, especially for users who enjoy multitasking and a large immersive display.
One of the most interesting features is Galaxy AI, which helps with productivity and smart features that make everyday tasks easier. The screen quality is excellent for streaming movies and playing games, and the foldable design makes it feel like both a phone and a small tablet.
Overall, this device offers a unique experience compared to traditional smartphones, especially for users who enjoy multitasking and a large immersive display.
Value
5
Written by a customer while visiting Samsung US