Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,152 Reviews)
Rating breakdown 7,152 reviews
5 Stars
5,886
4 Stars
934
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Awesome phone.
on March 14, 2026
Posted by: Zoey23
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy fold 7! The big, vibrant screen makes streaming shows a breeze—everything looks crisp and clear. I also love how functional it is; I can open multiple apps at once and multitask effortlessly. It’s a powerhouse in a sleek design—highly recommend it!"
Value
5
Response from Samsung USBy R&R, March 15, 2026
Hey Zoey23,
Thank you for sharing your experience. We’re glad to hear that the Galaxy Z Fold 7 is meeting your expectations. The large screen and dual-display design make it easier to manage work, communication, and entertainment throughout the day. The Fold lineup is crafted to support both productivity and leisure. We appreciate you taking the time to leave a review.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. We’re glad to hear that the Galaxy Z Fold 7 is meeting your expectations. The large screen and dual-display design make it easier to manage work, communication, and entertainment throughout the day. The Fold lineup is crafted to support both productivity and leisure. We appreciate you taking the time to leave a review.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
They nailed it this time!
on March 14, 2026
Posted by: tsj227
[This review was collected as part of a promotion.] I've been a Flip user since the first generation and I LOVED it. However, I was always drawn to the fold, but it just always seemeed a bit too bulky for me. After seeing all the pre-release press for the Fold 7 I decided to take the plunge, and I am so glad I did
As for size, it is impossibly thin for a foldable. It fits perfectly in the palm of my hand and back pocket. When opened, its perfect for viewing spreadsheets or other work docs on the go. If I get a call when I'm away from my computer and need to look at a spreadsheet for work, I can open this phone up and navigate with no problems. Then at night I can lay in bed and watch YouTube on a larger screen perfectly. The battery lasts me pretty much all day, with me putting it on the charger usually with 20-30% left when I go to sleep.
The photos it produces are beautiful and with a little editing can look almost as good as the ones I take on my A7IV. Of course it pairs perfectly with everything else in the Samusng Eco System. And Galaxy AI is actually really legit. I use it everyday for photo editing, as well as circle to search and the translation tools.
I'd give this phone 4.5 out 5 stars, with my only complaint being that it's impossible to find a good case that protects the hinge without adding so much bulk, but I've learned to accept that.
Overall, if you're on the fence, just take the plunge. You won't regret it! It's a perfect companion for my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Loyal samsung customer
on March 14, 2026
Posted by: Pprchsr
[This review was collected as part of a promotion.] Galaxy AI works famously but the unfolded screen is very glitchy as was my previous models. I hope future models are able to fix this ongoing issue.
Value
3
Response from Samsung USBy R&R, March 14, 2026
Hi Pprchsr,
Thank you for sharing your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 was designed to offer premium performance, foldable versatility, and advanced Galaxy AI tools. If you're having concerns regarding the protection of the foldable screen, it may impact your overall experience.
Issues such as screen flickering or glitching on your Galaxy phone or tablet can arise from various factors, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please consider the following steps:
1. Inspect your device for any physical damage.
2. Check for software updates and install the latest version.
3. Adjust display settings as needed.
4. Reset any problematic apps.
For detailed troubleshooting steps regarding flickering or glitching displays, please refer to the link provided below. Additionally, support options are available to help assess and address any display concerns.
Your feedback is invaluable and helps us better understand how Galaxy devices perform in everyday use. Thank you again for sharing your Galaxy experience.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 was designed to offer premium performance, foldable versatility, and advanced Galaxy AI tools. If you're having concerns regarding the protection of the foldable screen, it may impact your overall experience.
Issues such as screen flickering or glitching on your Galaxy phone or tablet can arise from various factors, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please consider the following steps:
1. Inspect your device for any physical damage.
2. Check for software updates and install the latest version.
3. Adjust display settings as needed.
4. Reset any problematic apps.
For detailed troubleshooting steps regarding flickering or glitching displays, please refer to the link provided below. Additionally, support options are available to help assess and address any display concerns.
Your feedback is invaluable and helps us better understand how Galaxy devices perform in everyday use. Thank you again for sharing your Galaxy experience.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Finally a wonderful watch
on March 14, 2026
Posted by: ScorpionDawn
[This review was collected as part of a promotion.] Galaxy AI on the watch is nothing short of excellent. Samsung keeps impressing me every time the come out with a new upgraded series. Well made watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, great screen.
on March 14, 2026
Posted by: Athena
[This review was collected as part of a promotion.] I really like this phone, it feels good in the hand and looks great.
The Screen is amazing, and it works well for almost everything I need.
My only disappointment is the lack of support for the spen.
The Galaxy AI features work well, even if they are not my cup of tea.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the z folds
on March 14, 2026
Posted by: ScorpionDawn
[This review was collected as part of a promotion.] Galaxy AI is everything a phone should have and more. Every part of this device is extremely well made and professionally designed. Samsung gies its all when it made the Fold series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game Changer
on March 14, 2026
Posted by: CatDaddy110
[This review was collected as part of a promotion.] First of all, ever since the Z Fold 3, I could never go back to a regular flat phone!
Secondly, the performance of the Z Fold 7 is remarkable! Downloading and updating apps is almost instantaneous!
Lastly, but certainly not least is the Galaxy AI! This is such an incredible feature! I love not having to use the traditional search methods! I could just talk to it - asking questions or telling it what to do, and then Presto!
Keep up the phenomenal advancements!
Secondly, the performance of the Z Fold 7 is remarkable! Downloading and updating apps is almost instantaneous!
Lastly, but certainly not least is the Galaxy AI! This is such an incredible feature! I love not having to use the traditional search methods! I could just talk to it - asking questions or telling it what to do, and then Presto!
Keep up the phenomenal advancements!
Value
5
Response from Samsung USBy R&R, March 15, 2026
Ahoy CatDaddy110,
Thanks for taking the time to leave a review. It's great to hear the Galaxy Z Fold7 is supporting your daily activities. The foldable design allows users to switch between a compact phone and an expansive display as needed. Samsung is committed to building devices that help users stay connected and productive. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for taking the time to leave a review. It's great to hear the Galaxy Z Fold7 is supporting your daily activities. The foldable design allows users to switch between a compact phone and an expansive display as needed. Samsung is committed to building devices that help users stay connected and productive. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
ADHS Auto Sale's
on March 14, 2026
Posted by: ADHSASWacoTexas
[This review was collected as part of a promotion.] This would be a great addition to my business for bidding on vehicles for the auction and searching the web and getting value for the vehicles that are bought for the business to sale.
Value
5
Written by a customer while visiting Samsung US