Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,150 Reviews)
Rating breakdown 7,150 reviews
5 Stars
5,884
4 Stars
934
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
2
Actual use o this phone leaves a lot to be desired
on March 16, 2026
Posted by: Lkleyrer
from Michigan
Expertise:Intermediate
I know people are showing a lot of love for this phone, but I have to disagree, at least with some aspects. The phone is heavy and awkward. It doesn't respond well, even with out a case. I used a Note 9 for ages and loved it, so some of my opinions are based on previous experience. My biggest concern is that it doesn't easily use a stylus. I purchased after market cases that I thought would help. But either they are super hard to get out of the case, or they're the wrong thickness, or they sort of fit when the phone is closed, but not when it's open AND when I found one that I believed was ideal, the
squishy end pulled off coming out of the case and left a little, hard stump that's useless. My husband bought a 26 Ultra and really likes it. I keep asking if he'll swap with me. No chance.!
squishy end pulled off coming out of the case and left a little, hard stump that's useless. My husband bought a 26 Ultra and really likes it. I keep asking if he'll swap with me. No chance.!
Features
2
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R, March 17, 2026
Hi there Lkleyrer,
Thank you for sharing your detailed experience with the Galaxy Z Fold 7. The Z Fold series is designed to provide a large, immersive display, along with multitasking capabilities that support both productivity and entertainment in a single device. It remains slim and lightweight for optimal functionality, offering a unique experience compared to traditional smartphones. Samsung continues to innovate with the Z Fold lineup and the broader Galaxy ecosystem. Your feedback is valuable to us, and we consider comments like yours when determining future features. We appreciate you being a valued Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your detailed experience with the Galaxy Z Fold 7. The Z Fold series is designed to provide a large, immersive display, along with multitasking capabilities that support both productivity and entertainment in a single device. It remains slim and lightweight for optimal functionality, offering a unique experience compared to traditional smartphones. Samsung continues to innovate with the Z Fold lineup and the broader Galaxy ecosystem. Your feedback is valuable to us, and we consider comments like yours when determining future features. We appreciate you being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Powerful foldable with stunning display and speed.
on March 16, 2026
Posted by: AkaMrCribb
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold7 has exceeded my expectations. The foldable design feels solid and well engineered, and the large inner display completely changes how I use a phone. When opened, the screen is bright, sharp, and excellent for multitasking, watching videos, and browsing. It really feels like having a small tablet that still folds down to fit comfortably in your pocket.
Performance has been consistently smooth. Apps open quickly, switching between tasks is seamless, and the phone handles multiple apps at the same time without slowing down. The outer display is also very useful for quick tasks like checking messages, answering calls, or using apps without needing to unfold the device.
The overall build quality feels premium, and the hinge mechanism operates smoothly and feels durable. The cameras produce clear photos with strong detail and natural colors, and the battery comfortably lasts through a full day of regular use.
Overall, this device delivers a unique and versatile smartphone experience. It blends innovation with practical everyday use and stands out from traditional smartphones with its large foldable display, strong performance, and excellent multitasking capabilities.
Performance has been consistently smooth. Apps open quickly, switching between tasks is seamless, and the phone handles multiple apps at the same time without slowing down. The outer display is also very useful for quick tasks like checking messages, answering calls, or using apps without needing to unfold the device.
The overall build quality feels premium, and the hinge mechanism operates smoothly and feels durable. The cameras produce clear photos with strong detail and natural colors, and the battery comfortably lasts through a full day of regular use.
Overall, this device delivers a unique and versatile smartphone experience. It blends innovation with practical everyday use and stands out from traditional smartphones with its large foldable display, strong performance, and excellent multitasking capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z fold 7 review
on March 16, 2026
Posted by: Virgil
[This review was collected as part of a promotion.] The New Samsung galaxy Z Fold 7 is an amazing phone. I have had the Fold 4 and now am very impressed with the Fold 7. The New circle to search function is amazing and the Galaxy AI works seamlessly. Galaxy AI is very helpful for many reasons and assists me in my daily queries. The Galaxy Z Fold 7 is built very well, is easy to use and is very fashionable. I cant find one thing I dont like about it! Thank you Samsung for making the best phone I've ever had!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Z fold 7 its better, but still just ok
on March 16, 2026
Posted by: 111111
[This review was collected as part of a promotion.] First off for context i had a Galaxy Z fold 5 & now I have the Z fold 7 & a s25 ultra. & ive had a new Samsung every year since the note 2. So im a Samsung diehard.
PROS
The ZF7 is extremely slimmer than the 5 & has a much larger front screen similar in size to the S25 ultra. That's nice you can actually type on it. A generic stylis works on both the front & inside screen. It's super durable. I've dropped mine a ton and it still looks new.
Not only bigger but noticably slimmer than s 25 ultra especially when its open.
Its not bulky in your pocket at all, & the specs, cameras & features are similar to the S25 ultra. If you are used to the Ultras performance you will be pleased with this phone except for a couple things
The ZF7 is extremely slimmer than the 5 & has a much larger front screen similar in size to the S25 ultra. That's nice you can actually type on it. A generic stylis works on both the front & inside screen. It's super durable. I've dropped mine a ton and it still looks new.
Not only bigger but noticably slimmer than s 25 ultra especially when its open.
Its not bulky in your pocket at all, & the specs, cameras & features are similar to the S25 ultra. If you are used to the Ultras performance you will be pleased with this phone except for a couple things
CONS
7 yrs & STILL NO BUILT IN SPEN. They say its to keep it slim. I say its Laziness! You're the biggest phone maker world wide & you cant build a spen in? I've seen crazy tiny phones the size of 3 aaa batteries that work, but we cant figure out the spen. I also have a spen pro that I use on my ultra, but it doesnt work at all with the ZF 7. NO SUPPORT AT ALL. Sure a generic stylus works on both screen. But no blue tooth, no remote, no gestures, no drawing, no NOTHING! 7 YRS & nothing! This is laziness or you dont care about your customers! You spent the last 15 yrs or so perfecting the Spen, getting us to love it only to snatch it away from us now. My only real gripes are Spen related & the price its way to high. Other than thats its ok.
7 yrs & STILL NO BUILT IN SPEN. They say its to keep it slim. I say its Laziness! You're the biggest phone maker world wide & you cant build a spen in? I've seen crazy tiny phones the size of 3 aaa batteries that work, but we cant figure out the spen. I also have a spen pro that I use on my ultra, but it doesnt work at all with the ZF 7. NO SUPPORT AT ALL. Sure a generic stylus works on both screen. But no blue tooth, no remote, no gestures, no drawing, no NOTHING! 7 YRS & nothing! This is laziness or you dont care about your customers! You spent the last 15 yrs or so perfecting the Spen, getting us to love it only to snatch it away from us now. My only real gripes are Spen related & the price its way to high. Other than thats its ok.
Value
3
Response from Samsung USBy R&R, March 17, 2026
Hello 111111,
Thank you for sharing your detailed feedback on the Galaxy Z Fold 7. The Z Fold series effectively combines a large, immersive display with robust performance and durability, offering a unique multitasking experience. Many Galaxy users appreciate how this device combines productivity and entertainment into a single form factor. Samsung is committed to evolving the Fold lineup as part of its innovation across the Galaxy ecosystem. We appreciate your support as a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your detailed feedback on the Galaxy Z Fold 7. The Z Fold series effectively combines a large, immersive display with robust performance and durability, offering a unique multitasking experience. Many Galaxy users appreciate how this device combines productivity and entertainment into a single form factor. Samsung is committed to evolving the Fold lineup as part of its innovation across the Galaxy ecosystem. We appreciate your support as a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold yoooo
on March 16, 2026
Posted by: Bizkit
[This review was collected as part of a promotion.] So I am i in love with this phone is Ai is like no other in. The market 8
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone so much
on March 16, 2026
Posted by: TonyM71
[This review was collected as part of a promotion.] This phone does more than I ever thought possible. So easy to flow through this masterpiece.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Foldable Phone in the market
on March 15, 2026
Posted by: Akverma
[This review was collected as part of a promotion.] I never thought that I will ever move to fold but jow I cant mice back to slab phone.
Fold7 has changed my opinion about fold phones.
This is the best phone made by Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on March 15, 2026
Posted by: Doubled
[This review was collected as part of a promotion.] My Samsung Z Fold 7 is the best phone yet. Over many years now, I have used Samsung phones. My Samsung Z Fold 7 has wowed me again. Giving me once again my best phone that I have ever used. Samsung continues to bring AI and their phone to all new heights. Thank you Samsung for making my day and night communication with everyone I know as easy as flipping my 7!!!
Value
5
Written by a customer while visiting Samsung US