Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,292
4 Stars
448
3 Stars
85
2 Stars
21
1 Star
63
87%of customers recommend this product.
(
399 out of
457)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
Disappoints it with the samsung fold 7
on September 21, 2025
Posted by: 1 Eye A
I had a samsung fold 4 & 5. I decided to upgrade to the seven without doing my homework. I was extremely disappointed to find out that the.S pen is no longer supported on the fold 7. Having an eye impairment ei brag to everyone and told many people with low vision.That the samsung phone phone is the best thing ever. The big screen is amazing and helps tremendously. But the s pen also helps a lot. It is truly what sets at apart from any other phone. I used my s pen to help of things and being low vision sometimes even if you have small fingers like I do your fingers just get in the way. But I could pull out my s.Pen and do what I need to do. Not to mention that I am a student.So I take my phone using my s.Pen. not having the s pen is a deal breaker for me. It is a very thin phone and it feels comfortable in the hand but I'd rather have a larger phone with the s.Pen feature. I think i'm going to take this 7 back.
And see if I can get a still has the s.Pen features.
And see if I can get a still has the s.Pen features.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, September 23, 2025
Hello 1 Eye A, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your thoughts with us. As you mentioned your concerns about S Pen use, the Fold7 is designed to offer a large immersive screen, multitasking capabilities, and productivity features to maximize performance on the go. The redesigned Galaxy Z Fold7 has streamlined S Pen compatibility and functionality for a more AI-interactive experience. Much of what you do with your S Pen can now be verbalized with Galaxy AI, even across multiple apps and browsers. We appreciate you sharing your experience with us. Your insights drive innovation here at Samsung, and we’re glad to have you as part of the evolution. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Bring back the S-Pen!!!
on August 28, 2025
Posted by: Tdinh
from Portland, OR
Expertise:Intermediate
Bring back the S-pen!! For having a tablet is ridiculous because having a big screen like that, you would want a stylus or S-Pen
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your feedback! We completely understand the desire for the S Pen with the Galaxy Z Fold7. While the S Pen is a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet. We wanted to maximize portability, which we believe enhances the overall user experience for this generation. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. Your input is important to us, and we appreciate your passion for our products! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Noel
from New York City, NY
Expertise:Intermediate
Verified Purchase:Yes
I have been a Samsung customer for over 20 years. I always order my new Samsung Galaxy phone directly from them. Upgrading all of my phones including my new Fold 7 was a simple decision and Samsung's website makes it easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great. I came from the note lover li
on September 21, 2025
Posted by: Jayatflorida
[This review was collected as part of a promotion.] This fold 7 is amazing. The galaxy AI is a nice touch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on September 22, 2025
Posted by: Mani678
[This review was collected as part of a promotion.] Best phone ever suggested to everyone i love it 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game changer
on October 12, 2025
Posted by: Bennycash
[This review was collected as part of a promotion.] The innovative design of the foldable device immediately captures attention and sparks curiosity. Its seamless transition between the folded and unfolded states offers a unique user experience. The vibrant display provides crisp visuals, making it ideal for work and entertainment. Additionally, the device's multitasking capabilities enhance productivity and efficiency. Ultimately, the technology and design blend make it a remarkable device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feather touch to perfection
on August 9, 2025
Posted by: AV8RPan
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 represents a significant evolution in the world of foldable devices, expertly designed for both personal and professional use. This is far beyond a mere technological prototype; it stands as a sophisticated and powerful mobile device that flawlessly merges the capabilities of a smartphone and a tablet. For those ready to embrace its premium price point and who don't need stylus support, the Galaxy Z Fold 7 establishes a new standard in the foldable device market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product have amazing features.
on August 22, 2025
Posted by: Corn77
[This review was collected as part of a promotion.] I love the AI features on it, also love that I can unfold it and use it as a mini tablet/desktop computer.
Value
5
Response from Samsung USBy R&R Team, August 22, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold7! It’s great to see that you're enjoying the AI features. The ability to unfold it and seamlessly switch between tablet and DEX modes is designed to enhance your productivity and creativity. Your Galaxy Z Fold7 comes packed with powerful AI capabilities to support you throughout the day. For example, you can effortlessly edit your photos using AI picture options, quickly search for content with the Circle to Search feature, and even translate conversations in real-time using the Interpreter function. Plus, with Google Gemini, setting it as your voice assistant enables you to open apps with just your voice, making everything even more convenient. If you have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US