Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,134 Reviews)
Rating breakdown 7,134 reviews
5 Stars
5,869
4 Stars
933
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
This phone is the greatest phone I've had
on March 19, 2026
Posted by: FlakitoPapi
[This review was collected as part of a promotion.] The features on this phone is out of this world, I've never dealt with a smart tech like this one before, the folding and unfolding is crazy, I basically use the unfolded part all the time its like holding a mini tablet around, and the AI is amazing I don't have any issues with it, every time I've used AI never failed me once. I also like you can have multiple tabs going on like YouTube in one screen and the other you can be texting and the other screen can just be a random thing but multitasking on this phone is great never had a problem, and the finger print reader is the fastest I've had on a phone seriously sometimes I be forgetting I have the finger printing one thats how good it is I can hit the wake button and my phone already unlocked which is crazy. All in all this phone is my number 1 phone at the moment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good
on March 19, 2026
Posted by: Wetcat95
[This review was collected as part of a promotion.] Fold 7 is built with quality and is great for switching from phone to mini tablet. It is very good if you have trouble seeing the smaller screens. I would give it an 8 out of 10, but I really think it needs the best cameras like the ultra. It is lacking a little in camera flexibility. Overall very good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on March 19, 2026
Posted by: tkelleynu99
[This review was collected as part of a promotion.] I love my new Fold 7. It is a vast improvement from my previous phone, the Fold 5. It is light, hin, and the larger front screen is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galay Z Fold 7- Galaxy AI
on March 19, 2026
Posted by: Stanley
[This review was collected as part of a promotion.] Overall good phone. Could have been much better if the crease was not visible. It's been a month, I see the crease on my phone.
Value
3
Response from Samsung USBy R&R, March 20, 2026
Good day to you Stanley,
Thank you for reaching out and sharing your experience with the Galaxy Z Fold7. As the Z Fold series continues to evolve, you will notice that the display has become stronger, more durable, and the crease is less visible. Although there is still some crease visibility due to the folding mechanism, the device offers full functionality and provides more space with a wider screen for viewing and productivity. We appreciate your review and look forward to sharing more of Samsung's innovations. Thank you for being a part of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with the Galaxy Z Fold7. As the Z Fold series continues to evolve, you will notice that the display has become stronger, more durable, and the crease is less visible. Although there is still some crease visibility due to the folding mechanism, the device offers full functionality and provides more space with a wider screen for viewing and productivity. We appreciate your review and look forward to sharing more of Samsung's innovations. Thank you for being a part of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Way to go, Samsung!!!!
on March 19, 2026
Posted by: LuneT1000
[This review was collected as part of a promotion.] Elegant, powerful, and smart! Sorry, intelligent! I wasn't so sure about AI applications until I tried them on this phone. They have become a daily life-saver and have helped me to become more productive. I'm an operations director for a manufacturing company, and I can confirm that every aspect of this phone has helped me out a lot. And as a proud father of a 3-year-old baby girl, the camera quality and the audio/video editing capabilities that this device brings are priceless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mini laptop
on March 19, 2026
Posted by: Kakasshi
[This review was collected as part of a promotion.] Very fun mini tablet and phone. Can do a lot of fun things on it. Use it to read books watch movies. I would recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen for bad eyes.
on March 19, 2026
Posted by: BabyHeart17
[This review was collected as part of a promotion.] I like the bigger screen for gaming, watching videos and for hand holding device comfort. Also the Galaxy AI feature is very nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The fold 7 device is remarkably light
on March 19, 2026
Posted by: Msabaq
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is really amazing. Honestly, I am surprised how light it feels in my hand now. It’s not bulky at all, and that big front screen is finally perfect—I can use it like a normal phone without even unfolding it.
But when you do unfold it, it’s a total game-changer for my work. I use it for attending meetings all the time; I can see everyone on the video call and take notes at the same time on the big screen. It makes everything so much easier.
The Galaxy AI is also something I use a lot. It’s great for editing photos or if I need help composing messages and emails. It just makes my writing look more professional and saves me a lot of time. I’m having a lot of fun with these smart features.
Also, I have to mention DeX. Sometimes I just connect it to my monitor and it works like a powerful PC. With 16 GB of RAM and 1 TB of storage, it’s super fast and handles everything I throw at it. It’s basically a computer that fits in my pocket. If you want a device that does everything, this is it
But when you do unfold it, it’s a total game-changer for my work. I use it for attending meetings all the time; I can see everyone on the video call and take notes at the same time on the big screen. It makes everything so much easier.
The Galaxy AI is also something I use a lot. It’s great for editing photos or if I need help composing messages and emails. It just makes my writing look more professional and saves me a lot of time. I’m having a lot of fun with these smart features.
Also, I have to mention DeX. Sometimes I just connect it to my monitor and it works like a powerful PC. With 16 GB of RAM and 1 TB of storage, it’s super fast and handles everything I throw at it. It’s basically a computer that fits in my pocket. If you want a device that does everything, this is it
Value
5
Written by a customer while visiting Samsung US