Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,122 Reviews)
Rating breakdown 7,122 reviews
5 Stars
5,857
4 Stars
933
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Love the thinness of the phone plus it's great fea
on March 20, 2026
Posted by: B1axJax90
[This review was collected as part of a promotion.] Love blixby and the ai that comes with the device continue the great work would love to upgrade to the tri fold soon
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the fold, Great Features but Missing S/T
on March 20, 2026
Posted by: RuffysMom
[This review was collected as part of a promotion.] I purchased the galaxy Z Fold 7 about 2 months ago, upgrading from the Galaxy S25 Ultra. I've always been a samsung girlie and always will be, I just love their phone, accessories and all the extra features offered. But, with the fold 7, I am missing having a built in stylus is number 1. Number 2, I find opening the phone up to the larger screen is usually pretty difficult, I wish it were easier . And last but not least, I really liked where the finger print sensor was on the 25 ultra as well as previous phones, on the fold 7 the sensor is so small and on the side so when you have a case on the phone it is difficult sometimes reading the print and unlocking the phones &/or app. Other than my nitpick complaints, the phone is amazing and I'm loving it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 20, 2026
Posted by: Malee03
[This review was collected as part of a promotion.] The longevity of the battery is a significant advantage, which is a major benefit. Additionally, the graphics are more vibrant and lifelike. Although I do not engage in gaming on my phone, I can attest to the fact that the graphics are commendable. I can assure you that this is a worthwhile investment. I have already tested the previous versions, and the improvement is substantial.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the extra screen space.
on March 20, 2026
Posted by: Carlz7
[This review was collected as part of a promotion.] love the extra screen space when open.Most of the time use as a normal phone, perfect for traveling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone love the button on the side for fi
on March 20, 2026
Posted by: Incubus
[This review was collected as part of a promotion.] I use my Samsung device for everything I do videos, payments, gaming, research etc. The galaxy Ai feature is also great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money I spent
on March 20, 2026
Posted by: Unhappy
from Florida
On a bad not, when I purchased the phone, I was expecting some instructions on key items to help guide me. Nothing was with the phone except a little sleeve on turning on & off and care. It is very slow to bring the front screen up, slow to switch between screens, and let's not mention trying to figure out how to do a simple screen shot!! Just not a user friendly phone.
On a good note, I do like the open screen feature. That is the main reason I purchased for my company.
I we
On a good note, I do like the open screen feature. That is the main reason I purchased for my company.
I we
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R, March 21, 2026
Hello there,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold7 is designed to deliver a dynamic experience with its expansive display and multitasking capabilities. By exploring the built-in features, gestures, and settings, you can unlock more of the device's potential over time. The foldable format accommodates both work and everyday use in a single device. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold7 is designed to deliver a dynamic experience with its expansive display and multitasking capabilities. By exploring the built-in features, gestures, and settings, you can unlock more of the device's potential over time. The foldable format accommodates both work and everyday use in a single device. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing . One of top phones I have ever had after
on March 20, 2026
Posted by: Krish61
[This review was collected as part of a promotion.] I have samsung phone ultra Watch and pro 3 ear bus. The AI is working amazing and good eco system. I recommend all to go for samsung. Battery life is too good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Almost perfect.
on March 19, 2026
Posted by: SPARKY
[This review was collected as part of a promotion.] Can't go back to non fold phone (I've tried)
I seldomy used the s pen on my fold 6, but I do miss that option on the fold 7.
I have used galaxy AI to edit and create wallpapers for the device.
I've had every fold since the original and I look forward to the next.
Value
5
Written by a customer while visiting Samsung US