Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Great phone great features
on June 21, 2026
Posted by: Xiphonetosamsunglover
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold7 Review
The Samsung Galaxy Z Fold7 has quickly become one of my favorite smartphones. From the moment I turned it on, I was impressed with how simple and easy it was to use. Setting up the phone was incredibly straightforward. Using Samsung Smart Switch made transferring my contacts, photos, apps, and messages from my old device quick and hassle-free.
One of the best things about the Z Fold7 is how easy it is to personalize. You can customize wallpapers, widgets, and your home screen to make the phone feel like your own. The only thing I wish I could do is change the background of my conversations in Google Messages.
The biggest highlight of the Z Fold7 is the large folding screen. Once opened, it feels like carrying a mini tablet in your pocket. Watching shows and movies on this device is amazing. The larger display makes streaming much more immersive, and the screen quality is outstanding. Colors are vibrant, details are sharp, and everything looks crisp and beautiful.
I also love the multitasking capabilities. The larger screen makes it easy to use multiple apps at once, browse the internet while watching videos, or answer messages without constantly switching between apps.
Overall, the Samsung Galaxy Z Fold7 is an excellent phone that combines innovation with everyday practicality. It's easy to set up, simple to use, highly customizable, and offers one of the best displays I've ever seen on a smartphone.
Value
4
Response from Samsung USBy R&R, June 22, 2026
Hi there Xiphonetosamsunglover,
Thank you for your thoughtful review! We are thrilled to hear that you are enjoying the Galaxy Z Fold7. Its expansive foldable display, powerful multitasking features, and easy Smart Switch setup truly make it a unique device for both work and entertainment. We also appreciate your feedback on customizing conversation backgrounds in Google Messages. It's wonderful to know that your overall experience has been so positive. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your thoughtful review! We are thrilled to hear that you are enjoying the Galaxy Z Fold7. Its expansive foldable display, powerful multitasking features, and easy Smart Switch setup truly make it a unique device for both work and entertainment. We also appreciate your feedback on customizing conversation backgrounds in Google Messages. It's wonderful to know that your overall experience has been so positive. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a phone
on July 25, 2025
Posted by: DALLAS
[This review was collected as part of a promotion.] I went from iphone over to this and it has not disappointed at all. The first phone to have pulled me away!!! Love it and great for games and videos! Oh and the video chat is super sweet on it as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design, pristine display, accessible interfa
on July 25, 2025
Posted by: AngiHappyCustomer
[This review was collected as part of a promotion.] The sleek slimlime design boasts a vibrant and visually pleasing display. While maintaining its sleek design it offers a crisp and clean screen.
Keyboard is, by far, a much better design, allowing for a cleaner texting/typing experience as numbers and letters are larger, taking away the aggravation of endlessly hitting there wrong button!
Bixby, hey Google, AI, voice commands and hand gestures allow for a seamless form of communication and hands free access to all aspects of phone use.
When switching from Apple Iphone 15 plus pro max, I found its interface to be pleasingly simple to switch to. Clearly clean descriptions of all phones features make it desirable to understand and navigate while still maintaining is "Ooooo and Wow" effects when being surprised by yet another fabulous feature!
Many new notification and ringtone sounds provide multiple options for all users, from original sounds to fun sounds, simple to cute, sophisticated to techno. Something for everyone!
The Z fold 7, when in open mode, displays a gorgeous and crisp screen. Perfect for viewing movies and photos, searching the internet, creating and editing files, and so on.
I was concerned about no longer having the ability to connect via face time with family members, however, it's as simple as using Google meet to continue Video chatting with others.
As a 10+ year Iphone user, I'm finding the Samsung experience to be far superior to Apple in many facets, applications and phone designs.
Happy Customer!
Keyboard is, by far, a much better design, allowing for a cleaner texting/typing experience as numbers and letters are larger, taking away the aggravation of endlessly hitting there wrong button!
Bixby, hey Google, AI, voice commands and hand gestures allow for a seamless form of communication and hands free access to all aspects of phone use.
When switching from Apple Iphone 15 plus pro max, I found its interface to be pleasingly simple to switch to. Clearly clean descriptions of all phones features make it desirable to understand and navigate while still maintaining is "Ooooo and Wow" effects when being surprised by yet another fabulous feature!
Many new notification and ringtone sounds provide multiple options for all users, from original sounds to fun sounds, simple to cute, sophisticated to techno. Something for everyone!
The Z fold 7, when in open mode, displays a gorgeous and crisp screen. Perfect for viewing movies and photos, searching the internet, creating and editing files, and so on.
I was concerned about no longer having the ability to connect via face time with family members, however, it's as simple as using Google meet to continue Video chatting with others.
As a 10+ year Iphone user, I'm finding the Samsung experience to be far superior to Apple in many facets, applications and phone designs.
Happy Customer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung User!!!
on July 25, 2025
Posted by: Rgfoldz
[This review was collected as part of a promotion.] So far this phone has been great to set up and learn!! I have always been a long time apple user until today, the zfold series just looked so interesting and unique, so the look it has is a definite 10/10. The phone runs nicely and setting everything up was quick and easy. I didn't have to worry about losing my old photos, videos, and contacts which is great. It was one of my bigger fears towards my switch from apple nut since there's a cloud transfer I'm totally happy and pleased. 100% looking forward to my stay with this phone and the future ones to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
z fold 7 mint
on July 25, 2025
Posted by: oneandhana
[This review was collected as part of a promotion.] I just got mint color z fold 7!!
it's so pretty!!!
it's so pretty!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the switch
on July 25, 2025
Posted by: SamsungLover
[This review was collected as part of a promotion.] I had iphone by apple for about seven years.And just recently switched to samsung z fold seven best decision of my life. You got to make the switch!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 review
on July 25, 2025
Posted by: Grizz70
[This review was collected as part of a promotion.] I had the Fold 5, and loved it. I thought it couldn't get much better. But...now I got the Fold 7 and I am floored by how awesome this phone is. It's thinner, and somehow bigger! The inner screen looks amazing. And with the AI feature, it feels like I can do anything with it. I plan on using it for work, and gaming. Who would of thought you could get a phone this thin that opens up to the size of a tablet! I can game, watch movies, and with the AI feature, fix photos, find anything on the web. I'm thoroughly impressed. I give it 5 out of 5
stars!
stars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra slim design. Lightweight.
on July 25, 2025
Posted by: MamaFish
[This review was collected as part of a promotion.] I love how slim the phone is, even when folded. The display is smooth and clean. You can't even tell there is a fold when it's open. Love the Galaxy AI features in my messages to make custom stickers!
Value
5
Written by a customer while visiting Samsung US