Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
This product is amazing so far
on March 28, 2026
Posted by: Childish
[This review was collected as part of a promotion.] I really like this device, I mostly use it to stream tv shows/movies and I've started to use it in my everyday life and I can say it's just amazing both sides of the screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on April 7, 2026
Posted by: DaRKsTaR85
[This review was collected as part of a promotion.] The galaxy z fold i a good phone, and has great features, but the folding has created a crease in the screen protector, which is annoying to deal with, but is a great phone ever since that was repaired
Value
4
Response from Samsung USBy R&R, April 9, 2026
Hey there DaRKsTaR85,
Thank you for sharing your experience with us. We're glad to hear that you’re enjoying your Galaxy Z Fold7. The large inner display offers ample space for productivity, creative tasks, and immersive entertainment. The Z Fold series was designed to combine productivity and entertainment in a single device. We appreciate your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with us. We're glad to hear that you’re enjoying your Galaxy Z Fold7. The large inner display offers ample space for productivity, creative tasks, and immersive entertainment. The Z Fold series was designed to combine productivity and entertainment in a single device. We appreciate your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features
on April 14, 2026
Posted by: Kinipeli26
[This review was collected as part of a promotion.] I use my Z Fold for streaming and for business purposes. I love that I am able to multitask, have multiple apps open on one screen. I won't go back to using any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on May 27, 2026
Posted by: Lyonbeats
[This review was collected as part of a promotion.] I use my fold 7 to pay for my purchases and my main use is entertainment my videos look beautiful on this phone. I use galaxy Ai to find information on many topics its accurate and helpful. I really use my phone for everything going on in in my life on a daily basis I can't live without it. It has made my life easier with the galaxy Ai and wallet features. I'm a samsung user for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Traded my Z Fold5 in for my AI Fold7, Amazing!
on June 1, 2026
Posted by: DrAgape
[This review was collected as part of a promotion.] When I traded in my Fold5, I could totally see the difference between the influence of AI, for the betterment, to my Z Fold7. 0ther than the greater physical aspects, the AI has help me achieve quicker tasks through my work through summarization whether it is on a website or even in a live chat conversation that was recorded in a class. Even in a recorded voicemail and quick suggested responses to my contacts through text.
Another aspect is how greater and funner it is with my pictures, videos and even wallpapers. How we can even create what we want on our wallpapers for our photos, and even the addition/subtraction of fixtures. I recently have been getting better at the videos and perfecting the sound quality with the AI.
My favorite is when AI answers the phone for me to know who is calling and why they are calling, called "Call Assist" and most of the time when people that you don't know automatically hangs up, but if they really want to talk to you, you can see on the screen who they are and what they are saying and if you still want to answer.
I can't possibly just generally speak about the Galaxy Z Fold7, because it has been the best to me so far. Thank you Samsung, you knocked it out the park again!
Another aspect is how greater and funner it is with my pictures, videos and even wallpapers. How we can even create what we want on our wallpapers for our photos, and even the addition/subtraction of fixtures. I recently have been getting better at the videos and perfecting the sound quality with the AI.
My favorite is when AI answers the phone for me to know who is calling and why they are calling, called "Call Assist" and most of the time when people that you don't know automatically hangs up, but if they really want to talk to you, you can see on the screen who they are and what they are saying and if you still want to answer.
I can't possibly just generally speak about the Galaxy Z Fold7, because it has been the best to me so far. Thank you Samsung, you knocked it out the park again!
Value
5
Written by a customer while visiting Samsung US
Posted by: No name needed
Verified Purchase:Yes
It takes some learning to figure out how to find things I need and why somethings are showing up
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 7 is so good
on July 25, 2025
Posted by: Jhyn1412
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is a remarkable step forward in foldable smartphone technology. Samsung has clearly refined the design, making it slimmer, lighter, and more durable than its predecessors. The hinge feels more solid yet smooth, and the crease is noticeably less visible, making the inner display even more immersive. The 7.6" main display is vibrant and fluid, perfect for multitasking, gaming, and media consumption. The under-display camera is less intrusive this time around, and the cover screen is now wider and more practical for everyday use. Performance-wise, the Fold 7 handles everything with ease, thanks to the latest Snapdragon processor and generous RAM. Battery life has also seen an improvement, lasting comfortably through a full day with moderate to heavy use. The improved multitasking features, like the enhanced task bar and split-screen support, really showcase the phone's productivity potential. That said, the price point is still high, and while it's not for everyone, it's the best foldable experience available right now. If you're looking for a device that bridges smartphone and tablet functionality with premium build and cutting-edge innovation, the Galaxy Z Fold 7 delivers!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Upgraded Phone of the Year!!!
on July 25, 2025
Posted by: Kargueta47
[This review was collected as part of a promotion.] Love everything about this phone so far! And it has onky been one day!! This is truky and upgrade from last years model!
Value
5
Written by a customer while visiting Samsung US