Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,584 Reviews)
Rating breakdown 6,584 reviews
5 Stars
5,448
4 Stars
819
3 Stars
173
2 Stars
47
1 Star
97
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Great great productivity and gaming
on May 27, 2026
Posted by: Antorsjr
[This review was collected as part of a promotion.] I have truly enjoyed my Fold 7. The slimness of the phone plus being able to open up to a large side screen, to watch videos and play games have been amazing. The latest AI updates. I have been playing around with and enjoying as well. The biggest one is call screening voice detects and controlling other smart devices. In my house.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I love this phone
on June 9, 2026
Posted by: Alygatter96
[This review was collected as part of a promotion.] I have had the z fold 7 for about a year now and I love it. The seam os hardly noticeable. As a college student the ability to read my digital books from my phone was extremely helpful! The only issues I have found is I wish the camera was better. Going from the s22 to the zfold7 I lost the zoom and camera quality. But these would not sway my decision to buy the phone all over again.
Value
3
Response from Samsung USBy R&R, June 10, 2026
Hi there Alygatter96,
We're super excited to hear that your Galaxy Z Fold7 is rocking your world! It's like your ultimate sidekick for college, combining style and functionality in one amazing device. The foldable design is not just cool; it takes your screen experience to a whole new level! We're thrilled that you've been loving it for almost a year and that the crease has been nearly invisible. Thanks for sharing your awesome journey with us! We love having Samsung as your go-to tech buddy!
-Ty
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We're super excited to hear that your Galaxy Z Fold7 is rocking your world! It's like your ultimate sidekick for college, combining style and functionality in one amazing device. The foldable design is not just cool; it takes your screen experience to a whole new level! We're thrilled that you've been loving it for almost a year and that the crease has been nearly invisible. Thanks for sharing your awesome journey with us! We love having Samsung as your go-to tech buddy!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
great phone, okay build quality
on June 18, 2026
Posted by: MKtheBearded
[This review was collected as part of a promotion.] I use my zfold7 as a mini tablet. Always love people being shocked in public when they see it unfold. The phone works great like any other newer Samsung device. Would be better if Samsung received Android updates quicker since it is the top of the line Android device. The build quality is where I am deducting 1 star. would actually deduct 1.5 if I could. the inside screen scratches too easy. I still have no clue what I did to get this slight scratch on it. The outside screen also doesn't seem to hold up to any of my previous Ultras. And also the metal is very weak and scratches way too easily. Have not had any issue at all with the hinge yet. And as far as Galaxy AI, not interested in AI at all. I've turned it all off as much as I possibly could on the phone. I find it takes away from the phone and does not add to it.
Value
4
Response from Samsung USBy R&R, June 19, 2026
Hi there MKtheBearded,
Thank you for letting us know how it is going with your Galaxy Z Fold7. The Galaxy Z Fold7 features a large foldable display, smooth multitasking capabilities, and a durable hinge, making it a truly unique device. It's fantastic to hear that you enjoy using it as a mini tablet and that the hinge has functioned well. We also appreciate your feedback regarding screen durability, frame wear, and software updates, as insights like yours help us continually enhance the Galaxy experience. Thank you for choosing Samsung.
-Ty
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Thank you for letting us know how it is going with your Galaxy Z Fold7. The Galaxy Z Fold7 features a large foldable display, smooth multitasking capabilities, and a durable hinge, making it a truly unique device. It's fantastic to hear that you enjoy using it as a mini tablet and that the hinge has functioned well. We also appreciate your feedback regarding screen durability, frame wear, and software updates, as insights like yours help us continually enhance the Galaxy experience. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone ... but
on July 27, 2025
Posted by: JBird0813
[This review was collected as part of a promotion.] Galaxy AI works wonders on this phone. It's quick too. Cameras zoom is incredible.
However ... not crazy about the extended cameras since the camera is so thin it will not lay flat. Covers are available of course.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features and camera a must
on July 28, 2025
Posted by: Talk2much
[This review was collected as part of a promotion.] Galaxy Al is perfect for my familyvqnd how streaming the apps are awesome. The camera quality is so beautiful and clear and it have the best sound. Its easy to use and fun to play games on. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S Pen capability
on July 28, 2025
Posted by: Wayawaya
[This review was collected as part of a promotion.] I feel like samsung has forgotten the S Pen users this year. From removing the air action on the Samsung S 25 ultra and not having S Pen capability on the fold 7 was a major step back.
Please, next year we need something with S Pen capabilities.
Please, next year we need something with S Pen capabilities.
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Thanks for reaching out to us, Wayawaya. We appreciate your honest feedback on the Galaxy Z Fold7! We understand that you are frustrated regarding the lack of an S Pen with this iteration of the Fold. The new design of the Z Fold7 is designed to be slimmer and lighter, which is one of the reasons the S Pen has been removed from the design. We value your insights as we continue to make improvements and changes in the future. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 28, 2025
Posted by: Thunder
[This review was collected as part of a promotion.] This is an excellent phone.. amazing speed.. awesome graphics..stunning sound quality.. the battery is long lasting and I'm honestly blown away by this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on July 29, 2025
Posted by: Wamkmo
[This review was collected as part of a promotion.] I am upgrading from the fold 5 to the fold 7. This new fold device has everything that's been missing from the older models like the new AI and thinner and lighter and has a bigger screens inner and outer and the cameras are still amazing and is great for gaming and vlogging.
Value
5
Written by a customer while visiting Samsung US