Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(4,462 Reviews)
Rating breakdown 4,462 reviews
5 Stars
3,750
4 Stars
497
3 Stars
109
2 Stars
26
1 Star
80
88%of customers recommend this product.
(
580 out of
660)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Jaime
from Citrus Hights Ca
Verified Purchase:Yes
This is by far the best phone I have ever owned. Will never use all of what it has to offer. It is way more sturdy than it looks and there are pleanyt of cases out there to choose from that will mot make too bulky. Its a beautful phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hi Jaime,
Thank you for sharing your experience with the Galaxy Z Fold7. The refined build and solid feel are designed to inspire confidence while keeping a sleek appearance. It’s great to hear how well the device pairs with a wide range of cases without sacrificing comfort or style. Your feedback captures the balance of durability and elegance that characterizes this generation of Fold devices. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Z Fold7. The refined build and solid feel are designed to inspire confidence while keeping a sleek appearance. It’s great to hear how well the device pairs with a wide range of cases without sacrificing comfort or style. Your feedback captures the balance of durability and elegance that characterizes this generation of Fold devices. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Osei
from New York
Verified Purchase:Yes
Still haven’t open the box yet but I believe Samsung that is the best option anyone would consider
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ryan
Expertise:Intermediate
Verified Purchase:Yes
Its handy small but powerful. Fits my lifestyle and needs.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Ahoy Ryan,
Thank you for sharing your thoughts on the Galaxy Z Fold7. With a balance of a compact design and strong performance, the Z Fold7 is made to fit various lifestyles and everyday requirements. We're glad to hear it works well for you. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. With a balance of a compact design and strong performance, the Z Fold7 is made to fit various lifestyles and everyday requirements. We're glad to hear it works well for you. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung Cell phone. . .because samsung have
on January 21, 2026
Posted by: Anonymous
Verified Purchase:Yes
I love samsung Cell phone. . .because samsung have phisical sim phones that,s Y i love it.
Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a phone
on July 25, 2025
Posted by: DALLAS
[This review was collected as part of a promotion.] I went from iphone over to this and it has not disappointed at all. The first phone to have pulled me away!!! Love it and great for games and videos! Oh and the video chat is super sweet on it as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design, pristine display, accessible interfa
on July 25, 2025
Posted by: AngiHappyCustomer
[This review was collected as part of a promotion.] The sleek slimlime design boasts a vibrant and visually pleasing display. While maintaining its sleek design it offers a crisp and clean screen.
Keyboard is, by far, a much better design, allowing for a cleaner texting/typing experience as numbers and letters are larger, taking away the aggravation of endlessly hitting there wrong button!
Bixby, hey Google, AI, voice commands and hand gestures allow for a seamless form of communication and hands free access to all aspects of phone use.
When switching from Apple Iphone 15 plus pro max, I found its interface to be pleasingly simple to switch to. Clearly clean descriptions of all phones features make it desirable to understand and navigate while still maintaining is "Ooooo and Wow" effects when being surprised by yet another fabulous feature!
Many new notification and ringtone sounds provide multiple options for all users, from original sounds to fun sounds, simple to cute, sophisticated to techno. Something for everyone!
The Z fold 7, when in open mode, displays a gorgeous and crisp screen. Perfect for viewing movies and photos, searching the internet, creating and editing files, and so on.
I was concerned about no longer having the ability to connect via face time with family members, however, it's as simple as using Google meet to continue Video chatting with others.
As a 10+ year Iphone user, I'm finding the Samsung experience to be far superior to Apple in many facets, applications and phone designs.
Happy Customer!
Keyboard is, by far, a much better design, allowing for a cleaner texting/typing experience as numbers and letters are larger, taking away the aggravation of endlessly hitting there wrong button!
Bixby, hey Google, AI, voice commands and hand gestures allow for a seamless form of communication and hands free access to all aspects of phone use.
When switching from Apple Iphone 15 plus pro max, I found its interface to be pleasingly simple to switch to. Clearly clean descriptions of all phones features make it desirable to understand and navigate while still maintaining is "Ooooo and Wow" effects when being surprised by yet another fabulous feature!
Many new notification and ringtone sounds provide multiple options for all users, from original sounds to fun sounds, simple to cute, sophisticated to techno. Something for everyone!
The Z fold 7, when in open mode, displays a gorgeous and crisp screen. Perfect for viewing movies and photos, searching the internet, creating and editing files, and so on.
I was concerned about no longer having the ability to connect via face time with family members, however, it's as simple as using Google meet to continue Video chatting with others.
As a 10+ year Iphone user, I'm finding the Samsung experience to be far superior to Apple in many facets, applications and phone designs.
Happy Customer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung User!!!
on July 25, 2025
Posted by: Rgfoldz
[This review was collected as part of a promotion.] So far this phone has been great to set up and learn!! I have always been a long time apple user until today, the zfold series just looked so interesting and unique, so the look it has is a definite 10/10. The phone runs nicely and setting everything up was quick and easy. I didn't have to worry about losing my old photos, videos, and contacts which is great. It was one of my bigger fears towards my switch from apple nut since there's a cloud transfer I'm totally happy and pleased. 100% looking forward to my stay with this phone and the future ones to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
z fold 7 mint
on July 25, 2025
Posted by: oneandhana
[This review was collected as part of a promotion.] I just got mint color z fold 7!!
it's so pretty!!!
it's so pretty!!!
Value
5
Written by a customer while visiting Samsung US