Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Better than I expected
on September 19, 2025
Posted by: WVUfan
[This review was collected as part of a promotion.] When I first got the Samsung Z Fold 7, I wasn't sure I'd like it. I'm so used to a regular Samsung Galaxy phone. The Z Fold 7 is a game changer, literally! I play a lot of games on my phone. Having the Z Fold 7 allows me to play on a bigger screen if I want to. The camera takes really clear pictures. My hands shake, so my photos used to turn out blurry. I've noticed that they are clearer on the Z Fold 7. If you like having a regular sized phone, but need the bigger screen, the Samsung Z Fold 7 is the way to go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 20, 2025
Posted by: Bikertrash91
[This review was collected as part of a promotion.] Real slim in the hand. Easy to work with the phone closed but great size to watch videos and movies when opened
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Louisville, KY
Expertise:Intermediate
Verified Purchase:Yes
This is a great phone. For such a high price you would think it would run like a super phone but I suppose nothing is perfect
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the new features
on November 1, 2025
Posted by: TerryH20
[This review was collected as part of a promotion.] The new Galaxy AI is perfect for everyday questions
Value
4
Response from Samsung USBy R&R, November 3, 2025
Hey TerryH20,
Thank you for your feedback. The Galaxy Z Fold is built for high performance, smooth animations, and quick app switching, and we're pleased to hear it works well for you. Whether you're editing photos, surfing the web, or calling loved ones, you can leverage the new AI features on your Galaxy phone or tablet to make daily tasks easier. These features allow you to organize and summarize ideas in Samsung Notes, assist with text messages, find content by circling items or images, and match your wallpapers to the weather. They are designed to enhance your experience on the Galaxy Z Fold7. To view or adjust these AI features, go to Settings > Galaxy AI. For more details, please check the link below. Thanks again for your feedback and for choosing Samsung.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your feedback. The Galaxy Z Fold is built for high performance, smooth animations, and quick app switching, and we're pleased to hear it works well for you. Whether you're editing photos, surfing the web, or calling loved ones, you can leverage the new AI features on your Galaxy phone or tablet to make daily tasks easier. These features allow you to organize and summarize ideas in Samsung Notes, assist with text messages, find content by circling items or images, and match your wallpapers to the weather. They are designed to enhance your experience on the Galaxy Z Fold7. To view or adjust these AI features, go to Settings > Galaxy AI. For more details, please check the link below. Thanks again for your feedback and for choosing Samsung.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Fold 7
on November 8, 2025
Posted by: AshOnTheGo
[This review was collected as part of a promotion.] I utilize galaxy AI in so many forms. Whether I’m trying to recreate an image, help rewording something professional or overall demo for friends and family it’s definitely a conversation starter. I love seeing everyone’s face light up when I open it up fully. What a fun versatile device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great 📸 sometimes
on November 10, 2025
Posted by: Sportcoat55
I don't like phone proformance is bad the battery doesn't last and cost to much. Takes great pictures sometimes
Response from Samsung USBy R&R, November 11, 2025
Hi Sportcoat55,
Thank you for taking time to share your feedback on the Galaxy Z Fold7. Many users love how powerful the camera system is, especially for detailed shots and ultra-wide views. We’re glad to hear the camera is delivering strong results for you. Performance and battery life can vary depending on settings, background activity, and how many apps are open at once. The Fold7 is built with high-capacity processing and immersive viewing, and software optimizations continue to enhance overall efficiency. When everything is tuned to your preferences, it can deliver a smooth balance between power, creativity, and daily productivity. We appreciate you being part of the Samsung community and sharing your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for taking time to share your feedback on the Galaxy Z Fold7. Many users love how powerful the camera system is, especially for detailed shots and ultra-wide views. We’re glad to hear the camera is delivering strong results for you. Performance and battery life can vary depending on settings, background activity, and how many apps are open at once. The Fold7 is built with high-capacity processing and immersive viewing, and software optimizations continue to enhance overall efficiency. When everything is tuned to your preferences, it can deliver a smooth balance between power, creativity, and daily productivity. We appreciate you being part of the Samsung community and sharing your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: NeuroMask1109
from Texas
Expertise:Expert
Verified Purchase:Yes
So far so good. The weight difference is a surprise.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Damian
from Austin, Texas
Expertise:Expert
Verified Purchase:Yes
Best in its class. The phone is ridiculously thin. The software is pristine. Phone of the year for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hiya Damian,
Thank you for sharing your thoughts on the Galaxy Z Fold7. With its refined software experience and very slim profile, the Fold7 was designed to set a new standard in foldable technology. It's great to hear how the combination of hardware and software provides such a standout experience for you. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. With its refined software experience and very slim profile, the Fold7 was designed to set a new standard in foldable technology. It's great to hear how the combination of hardware and software provides such a standout experience for you. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US