Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,081 Reviews)
Rating breakdown 7,081 reviews
5 Stars
5,831
4 Stars
921
3 Stars
181
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Best phone I ever had!
on April 7, 2026
Posted by: Chip77
[This review was collected as part of a promotion.] I was a Note guy since the note one, I had every one, (even the 7, two of them)Then The S series with the stylus, and now a Z Fold 7. I was skeptical of the foldable technology, so I didnt buy into the fold series until now, but I must say I am impressed. What really is outstanding is the thinness of the phone. Folded it is just as thick as a regular phone. The color is stunning. The screens are amazing! The battery life is more than what I expected for a phone this thin. The features and capabilities are endless. I never thought I'd give up my stylus but I did for this bad boy! The AI features are awesome! I use them all of the time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of design
on April 7, 2026
Posted by: Nik313
[This review was collected as part of a promotion.] The Z fold 7 is a great device for techies . Both the small & large screens have great definition and the camera is the best 👌.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The big screen work really good
on April 7, 2026
Posted by: Rcrooks7676
[This review was collected as part of a promotion.] This phone works really well and there's no crease from folding the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek, comfortable on hand
on April 7, 2026
Posted by: Tabz888
[This review was collected as part of a promotion.] Coming from long line of Note and S24 Ultra use, giving up few things was bit challenging, but having the sleek version of Fold 7 on hand, feels quite comfortable. Sure I'll miss my S-Pen... but having that large inner screen for productivity will sure be worth.
Value
4
Response from Samsung USBy R&R, April 9, 2026
Hello Tabz888,
Thank you for sharing your experience with us. We're glad to hear that the Galaxy Z Fold7 is working well for you. One UI 8 is designed to optimize the Fold's dual screens, making app switching, multitasking, and customization feel seamless. Devices like the Fold7 combine flexibility and performance in one device. We appreciate your feedback!
-Ty
Samsung Support
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Thank you for sharing your experience with us. We're glad to hear that the Galaxy Z Fold7 is working well for you. One UI 8 is designed to optimize the Fold's dual screens, making app switching, multitasking, and customization feel seamless. Devices like the Fold7 combine flexibility and performance in one device. We appreciate your feedback!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on April 7, 2026
Posted by: DaRKsTaR85
[This review was collected as part of a promotion.] The galaxy z fold i a good phone, and has great features, but the folding has created a crease in the screen protector, which is annoying to deal with, but is a great phone ever since that was repaired
Value
4
Response from Samsung USBy R&R, April 9, 2026
Hey there DaRKsTaR85,
Thank you for sharing your experience with us. We're glad to hear that you’re enjoying your Galaxy Z Fold7. The large inner display offers ample space for productivity, creative tasks, and immersive entertainment. The Z Fold series was designed to combine productivity and entertainment in a single device. We appreciate your support of Samsung!
-Ty
Samsung Support
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Thank you for sharing your experience with us. We're glad to hear that you’re enjoying your Galaxy Z Fold7. The large inner display offers ample space for productivity, creative tasks, and immersive entertainment. The Z Fold series was designed to combine productivity and entertainment in a single device. We appreciate your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
And it keeps getting better!
on April 7, 2026
Posted by: Optimusbogie
[This review was collected as part of a promotion.] I love my new phone! I had a Zfold3 before the Samsung Zfold7, and I was happy with the idea of it all, so I got another folding phone and it has all the bells and whistles. It has a seamless integration with Galaxy AI, a digital assistant so to speak. Its like your very own personal assistant that learns what you like and what works well with you and when you need something.., just ask. I am really enjoying the experience and look forward to the next generation of folds that Samsung comes up with.
Value
5
Written by a customer while visiting Samsung US
Posted by: C j C
from Virden IL
Verified Purchase:Yes
The phone isn't worth the money, so I sent it back and got an 26 ultra. Reasons why: the phone is very wide when open but you can still only watch a phone size video on the screen and the rest at the bottom is just more videos like you're on a desktop, so that's not useful. On texting it'll show on one screen your conversion threads and on the other it'll open your single conversation so you can text, but that's not useful or necessary. I don't think the camera is as good either. The speaker wasn't nearly as loud as my 24 ultra I had right before it and that was where I called it enough and decided to send it back and get another ultra.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, April 8, 2026
Hello C j C,
You provided an insightful comparison, showing that you understand what fits best with your daily routine. The Galaxy Z Fold7 delivers a unique experience, and your feedback emphasizes important aspects such as sound quality, camera performance, and usability. Thank you for sharing your thoughts and for being a loyal Samsung customer.
-Ty
Samsung Support
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Facebook
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You provided an insightful comparison, showing that you understand what fits best with your daily routine. The Galaxy Z Fold7 delivers a unique experience, and your feedback emphasizes important aspects such as sound quality, camera performance, and usability. Thank you for sharing your thoughts and for being a loyal Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Actually i love this phone.
on April 7, 2026
Posted by: Ginaj01
[This review was collected as part of a promotion.] I watch movies. Shop, it takes great pictures, play games, social media i wish the speaker volume was a bit louder . Bixby makes doing tasks streamline
Value
4
Written by a customer while visiting Samsung US