Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,584 Reviews)
Rating breakdown 6,584 reviews
5 Stars
5,448
4 Stars
819
3 Stars
173
2 Stars
47
1 Star
97
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Absolutely love
on February 11, 2026
Posted by: EKOV5521
from Drums Pennsylvania
Expertise:Expert
Absolutely love this phone.Been a lifelong samsung fan had all of the note phones so thought id try something different since they stopped making the note series never had a problem with anything on the phone.It works excellent
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 12, 2026
Hello EKOV5521,
Thank you for sharing your extensive experience with Samsung devices. It’s wonderful to hear that the Galaxy Z Fold 7 offers the reliable and smooth performance you’ve come to expect from the Note and Galaxy series. Our goal is to create devices that are intuitive, powerful, and dependable from the start, and your feedback confirms we're achieving that. We’re glad this transition has been positive for you. We appreciate your being part of the Samsung community.
-Ty
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Thank you for sharing your extensive experience with Samsung devices. It’s wonderful to hear that the Galaxy Z Fold 7 offers the reliable and smooth performance you’ve come to expect from the Note and Galaxy series. Our goal is to create devices that are intuitive, powerful, and dependable from the start, and your feedback confirms we're achieving that. We’re glad this transition has been positive for you. We appreciate your being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Z-fold 7 is a step back.
on March 21, 2026
Posted by: T D H
I'm an enthusiastic user of the Z-fold 5. As construction superintendent, I'm constantly viewing double sized, detailed engineering drawings using my s-pen, to make notes and modifications on my Z-fold to share with everyone! I can take photos and makes notes with my s-pen about everything!
By leaving s-pen functionality out of the Z-fold 7 you've made it a toy more than a tool.
Response from Samsung USBy R&R, March 23, 2026
Hello T D H,
Thank you for sharing your experience with the Galaxy Z Fold 7. The Fold series continues to combine productivity and innovation with its expansive display and multitasking capabilities. Features like S Pen integration have significantly enhanced how many users interact with their devices. Our goal is to provide optimal productivity through the wider display and additional features, such as Galaxy AI and a more integrated interface. We understand that with each evolution of the series, enhancements may differ from previous versions. We are committed to delivering the innovation that you have come to expect from Samsung. The Fold lineup continues to evolve, supporting both work and creativity. Thank you for being a valued Samsung customer. Thank you for sharing your experience with the Galaxy Z Fold 7. The Fold series continues to combine productivity and innovation with its expansive display and multitasking capabilities. Features like S Pen integration have significantly enhanced how many users interact with their devices. Our goal is to provide optimal productivity through the wider display and additional features, such as Galaxy AI and a more integrated interface. We understand that with each evolution of the series, enhancements may differ from previous versions. We are committed to delivering the innovation that you have come to expect from Samsung. The Fold lineup continues to evolve, supporting both work and creativity. Thank you for being a valued Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. The Fold series continues to combine productivity and innovation with its expansive display and multitasking capabilities. Features like S Pen integration have significantly enhanced how many users interact with their devices. Our goal is to provide optimal productivity through the wider display and additional features, such as Galaxy AI and a more integrated interface. We understand that with each evolution of the series, enhancements may differ from previous versions. We are committed to delivering the innovation that you have come to expect from Samsung. The Fold lineup continues to evolve, supporting both work and creativity. Thank you for being a valued Samsung customer. Thank you for sharing your experience with the Galaxy Z Fold 7. The Fold series continues to combine productivity and innovation with its expansive display and multitasking capabilities. Features like S Pen integration have significantly enhanced how many users interact with their devices. Our goal is to provide optimal productivity through the wider display and additional features, such as Galaxy AI and a more integrated interface. We understand that with each evolution of the series, enhancements may differ from previous versions. We are committed to delivering the innovation that you have come to expect from Samsung. The Fold lineup continues to evolve, supporting both work and creativity. Thank you for being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in my opinion, everything featured
on April 25, 2026
Posted by: 2711dlr
[This review was collected as part of a promotion.] Galaxy AI features a wonderful experience with an extra amount of intelligence. Galaxy games are extremely good no type of glitches or differential for the Galaxy products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very good but could improve
on April 28, 2026
Posted by: Rlcbebo
[This review was collected as part of a promotion.] Although the Zfold 7 includes Galaxy AI features and all that, the battery part could improve - especially if youre thinking of using it up to 80% to protect it. It is a mix of having the option for a bigger screen with the downside of a little less power and camera quality. Not bad if you're not a gamer or use the camera a lot. Great for videos and series.
Value
3
Response from Samsung USBy R&R, April 29, 2026
Hello Rlcbebo,
The Fold7 truly excels with its large, immersive display, particularly for videos and streaming. Galaxy AI enhances flexibility, and it's great to see how you consider both performance and features based on your device usage. We appreciate your feedback on the charger port design. We hope you continue to enjoy the creative gaming experience that the Galaxy Z Fold offers. Thank you for choosing innovation with Samsung!
-Ty
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The Fold7 truly excels with its large, immersive display, particularly for videos and streaming. Galaxy AI enhances flexibility, and it's great to see how you consider both performance and features based on your device usage. We appreciate your feedback on the charger port design. We hope you continue to enjoy the creative gaming experience that the Galaxy Z Fold offers. Thank you for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 5, 2026
Posted by: jcp01711
The Z7Fold is plain fantastic! The speed, the comfort, so many things to do with this phone. Best phone I've ever had. This was my dream phone, and I will have it for a long time. The camera is great. Front and back.
Response from Samsung USBy R&R, May 7, 2026
Hey there jcp01711,
We are glad to hear how much you're enjoying the Galaxy Z Fold7! The immersive display, powerful cameras, and smooth performance truly make the Fold experience unique. It's wonderful to know that this has become your dream phone. Thank you for sharing your enthusiasm with us, and thank you for choosing innovation with Samsung.
-Ty
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We are glad to hear how much you're enjoying the Galaxy Z Fold7! The immersive display, powerful cameras, and smooth performance truly make the Fold experience unique. It's wonderful to know that this has become your dream phone. Thank you for sharing your enthusiasm with us, and thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent foldable phone with premium features
on May 16, 2026
Posted by: AzizMKhan86
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold7 is an outstanding foldable smartphone that combines innovation, performance, and premium design. The large inner display is bright, sharp, and incredibly immersive, making it perfect for multitasking, reading, watching videos, and gaming. The cover screen is also very convenient for quick tasks and everyday use.
The phone feels solid and well-built, with a sleek design that looks and feels premium. The hinge mechanism is smooth and sturdy, and folding and unfolding the device is satisfying. Despite its advanced design, the device is comfortable to use and easy to carry.
Performance is excellent. Apps open quickly, multitasking is seamless, and the phone handles demanding tasks without any lag. Running multiple apps side by side is effortless, and the overall user experience is smooth and responsive.
The camera system delivers impressive photos and videos with rich colors, sharp details, and reliable performance in different lighting conditions. Battery life is strong and comfortably lasts through a full day of regular use.
One of the best features is the productivity experience. The large foldable display truly feels like carrying both a smartphone and a tablet in one device. It is ideal for work, entertainment, and everyday tasks.
Overall, the Samsung Galaxy Z Fold7 is a remarkable device that showcases the future of smartphones. It offers top-tier performance, a stunning display, excellent cameras, and a unique foldable experience that stands out
The phone feels solid and well-built, with a sleek design that looks and feels premium. The hinge mechanism is smooth and sturdy, and folding and unfolding the device is satisfying. Despite its advanced design, the device is comfortable to use and easy to carry.
Performance is excellent. Apps open quickly, multitasking is seamless, and the phone handles demanding tasks without any lag. Running multiple apps side by side is effortless, and the overall user experience is smooth and responsive.
The camera system delivers impressive photos and videos with rich colors, sharp details, and reliable performance in different lighting conditions. Battery life is strong and comfortably lasts through a full day of regular use.
One of the best features is the productivity experience. The large foldable display truly feels like carrying both a smartphone and a tablet in one device. It is ideal for work, entertainment, and everyday tasks.
Overall, the Samsung Galaxy Z Fold7 is a remarkable device that showcases the future of smartphones. It offers top-tier performance, a stunning display, excellent cameras, and a unique foldable experience that stands out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone problems with Android auto
on May 16, 2026
Posted by: Amino92
[This review was collected as part of a promotion.] Overall its a fun phone i love emulating my gba on it and having a GBA sp of sorts again. Reception has been a bit spotty compared to my s23 ultra. And android auto has been a nightmare tried different releases including betas and still have issues even when plugged in by usb. Ruled out vehicle by using other phones with flawless connection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best foldingnphone I've used
on May 20, 2026
Posted by: endpoint
[This review was collected as part of a promotion.] Galaxy ai has been fun to use for changing up my photos.
The fold has been wonderful for traveling making it so I don have to consider buying a separate tablet but still letting me enjoy a larger screen for in flight entertainment.
While at home being able to split the unfolded screen with my apps has really helped my multi tasking while keeping my messaging/notes open while I watch any content in the other half.
Value
4
Response from Samsung USBy R&R, May 22, 2026
Hola endpoint,
Thank you for sharing your experience with the Galaxy Z Fold7 256GB. It's exciting to hear that Galaxy AI and the foldable experience have made such a strong impression on you. Many users appreciate the versatility and premium multitasking features offered by the Fold lineup. Thank you for making Samsung a part of your daily life.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7 256GB. It's exciting to hear that Galaxy AI and the foldable experience have made such a strong impression on you. Many users appreciate the versatility and premium multitasking features offered by the Fold lineup. Thank you for making Samsung a part of your daily life.
-Ty
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Written by a customer while visiting Samsung US