Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,081 Reviews)
Rating breakdown 7,081 reviews
5 Stars
5,831
4 Stars
921
3 Stars
181
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Nearly Perfect device!
on April 13, 2026
Posted by: elbimster
[This review was collected as part of a promotion.] The folding screen on this phone is not a gimmick, I use it daily. Mostly for media consumption, but also for image editing, seeing web pages in desktop mode, and for showing things from my phone to other people!
The galaxy AI features I use mostly are the photo related ones, and they work incredibly well.
The one nitpick about this phone is battery size. I would actually rather have a thicker phone with a noticeably larger battery than something thin that dies quickly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Personal and business functionality
on April 13, 2026
Posted by: Luvmyz
[This review was collected as part of a promotion.] The quickness and versatility of the z fold 7 is perfect for keeping up with my business and personal life. Spreadsheets, add, whatever you need to look at, edit or create, it handles with ease. Quickly getting on zoom meetings, teams meetings, accessing my calendars or just watching a TV show or movie makes it perfect. I can unfold it and see things on a bigger screen. It is durable, functional and my favorite of all phones I have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good multi tasking and amazing screen sizes
on April 13, 2026
Posted by: Senseicrispy95
[This review was collected as part of a promotion.] The phone is absolutely phenomenal when it comes to multitasking and ai capabilities. Galaxy AI along with other AI features work flawlessly. The internal screen crease has shown improvement from pervious models. This is a phone I 100% recommend for people who love bigger phones and flexibility.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for business owners
on April 13, 2026
Posted by: Kushdon
[This review was collected as part of a promotion.] Between the battery life, the multiple screens, durability, and speed this is an all round good phone. I use it every day to multitask when handling my business. It's awsome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung fold7
on April 13, 2026
Posted by: Chrono
[This review was collected as part of a promotion.] Phone is great. Can't belive how thin is it and still durable. Galaxy AI is very fast. My favorite phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on April 11, 2026
Posted by: Oskrq503
[This review was collected as part of a promotion.] Awesome AI assistant.
Gaming it's amazing
Very good experience and battery long a great deal of time.
Gaming it's amazing
Very good experience and battery long a great deal of time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cool phone, when it's working
on April 11, 2026
Posted by: Anonymous
from Indiana
Expertise:Intermediate
Less than one month, my center screen, he stopped working for no reason, never dropped no cracks.Etc. having a hard time with samsung to stand by in there.90 day guarantee? So besides having to pay an insurance claim to get issue fixed., cool phone.
When it's working properly!
When it's working properly!
Features
5
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, April 13, 2026
Hi Jahendrix,
Thank you for sharing your experience with the Galaxy Z Fold7. When everything works well, the Z Fold7 truly impresses with its large center display and versatility.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, we offer Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please contact our Samsung Support Team. Your feedback underscores the importance of consistent daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. When everything works well, the Z Fold7 truly impresses with its large center display and versatility.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, we offer Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please contact our Samsung Support Team. Your feedback underscores the importance of consistent daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this foldable
on April 11, 2026
Posted by: BatKing80
[This review was collected as part of a promotion.] This foldable is great. It's fast I love the cameras I especially love big screen when unfolded. Great for multitasking as well. Love Dex especially when I connect it to the TV. I gave it a 10
Value
5
Written by a customer while visiting Samsung US