Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(4,706 Reviews)
Rating breakdown 4,706 reviews
5 Stars
3,942
4 Stars
530
3 Stars
122
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
628 out of
716)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Uncle Gary
from Dallas Texas
Expertise:Intermediate
Verified Purchase:Yes
I was hoping for a thinner phone with better cameras. The phone IS thinner but the lenses stick out so the case has to be the sane size or it won't lay flat. The zoom camera is still very grainy at low light. I try to video a band in a bar age the quality isn't great.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, September 15, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Gary! We really appreciate your feedback on the phone's design and camera performance. We’re glad to see that you find the phone thinner, but we noticed your concerns about the camera lenses sticking out. This design choice helps accommodate advanced camera technology, but we appreciate your insights about how it can affect how the phone lies flat in certain cases. Regarding the low-light performance with the zoom camera, we suggest trying out our Nightography feature. This feature captures brighter and more detailed photos and videos in low-light settings. To use it, open the Camera app, choose your desired mode (Photo or Video), and tap Capture when you’re ready. The Night icon (the moon) will be enabled automatically, enhancing your videos for a better experience. The ProVisual Engine works by using multi-frame processing and optimized frame rates to ensure your photos and videos come out clear and vibrant, even in those challenging lighting situations at the bar. To learn more about what your Z Fold7 camera is capable of, please be sure to check out the link attached. If you have any more questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10006879/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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https://www.samsung.com/us/support/answer/ANS10006879/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung merchandise
on September 16, 2025
Posted by: Stephenson
[This review was collected as part of a promotion.] Samsung merchandise is awesome why don't everyone have Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good features
on September 17, 2025
Posted by: Lynn
This is a good product and I can recommend it to my relatives
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you so much for your candid review, Lynn! We're glad to see that you find the Galaxy Z Fold7 to be a good device and that you’d recommend it to your relatives! The Z Fold7 is specially designed to work like a smartphone, a tablet, and even a PC, all in one device. It really makes life easier, especially for business professionals who don’t want to juggle multiple devices. With its wider, lighter, and thinner design, you can enjoy a stunning 6.5-inch cover display or unfold to an 8-inch Dynamic AMOLED display for that immersive tablet experience. It’s perfect for managing multiple apps simultaneously, letting you engage with everything you need right at your fingertips. We appreciate your recommendation! If you have any questions or concerns at any time, don’t hesitate to reach out to us at Samsung Support. Thank you again! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on September 21, 2025
Posted by: Tabithachippent
[This review was collected as part of a promotion.] This phone is so many ways to manage your life.Your home your pets it's the only way up these days. It teaches you everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 7
on September 22, 2025
Posted by: Jakman
from Astoria Oregon
So I got this phone the beginning of september, and I want say that I absolutely love the fold7 it is a perfect balance between phone and tablet for me. Battery life is excellent I get a full day use without even trying. Absolutely amazing product would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ElvisVB
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great phone, would get 5 stars if the mint green were available in 1tb and it was a better price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Lee T
Expertise:Expert
Verified Purchase:Yes
Great device but my only gripe is the now missing s pen. Im okay with a thicker phone if it means I get to keep my pen!
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing and durable screen is absolutel
on October 2, 2025
Posted by: Carmelorod12
[This review was collected as part of a promotion.] Is amazing for video and play i use for work and always on for more than 17 hours still on. No interruption work perfect 👌
Value
5
Written by a customer while visiting Samsung US