Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,081 Reviews)
Rating breakdown 7,081 reviews
5 Stars
5,831
4 Stars
921
3 Stars
181
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Great phone!
on April 13, 2026
Posted by: Coleslaw1017
[This review was collected as part of a promotion.] Keeps you busy for hours! Screen is huge . Battery is long!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, terrible battery
on April 13, 2026
Posted by: MIEdeGG
[This review was collected as part of a promotion.] Overall I love this phone. It's thin, lightweight, user friendly. The dual screens are awesome for working. I also love the Galaxy AI Features. Picture search and email responses are amazing for saving time at work. However, the battery life is terrible. Worst I've ever had. A full charge with medium use can't last a whole day. Also the form factor is not my favorite. The outer screen is so tall it's tough to use one handed. I would prefer a shorter wider front screen and bigger battery. I was going to switch back to my Google pixel fold but hoping the rumors about z fold 8 wide are true so I'm holding out for now :)
Value
3
Response from Samsung USBy R&R, April 14, 2026
Hi MIEdeGG,
We love hearing how much you're enjoying the design and the Galaxy AI productivity features. The Galaxy Z Fold7 is designed to deliver a powerful, versatile experience, and your feedback on battery life and form factor is invaluable in shaping how we can enhance it.
If you're experiencing battery drain on your Galaxy phone, don't worry; we're here to help! In this guide, we will walk you through troubleshooting steps to help you identify and resolve the issue, so you can enjoy longer battery life.
Please check out the link below for more tips on maximizing your Galaxy Z Fold7's battery performance. Thank you for being part of the Samsung family!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We love hearing how much you're enjoying the design and the Galaxy AI productivity features. The Galaxy Z Fold7 is designed to deliver a powerful, versatile experience, and your feedback on battery life and form factor is invaluable in shaping how we can enhance it.
If you're experiencing battery drain on your Galaxy phone, don't worry; we're here to help! In this guide, we will walk you through troubleshooting steps to help you identify and resolve the issue, so you can enjoy longer battery life.
Please check out the link below for more tips on maximizing your Galaxy Z Fold7's battery performance. Thank you for being part of the Samsung family!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
ability to open / work in 3 windows simultaneously
on April 13, 2026
Posted by: great4me
[This review was collected as part of a promotion.] Galaxy AI is a great help in learning very detailed explanations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but can be better
on April 13, 2026
Posted by: Thedux
[This review was collected as part of a promotion.] The Z Fold 7 is a solid phone, good performance all around. The negatives are camera zoom or lack of and the missing s pen. The external screen is much better than previous models but would be better if it was wider to match the S25/S26 screen width.
The same goes for the Z Flip 7 which I also have.
The same goes for the Z Flip 7 which I also have.
Value
3
Response from Samsung USBy R&R, April 14, 2026
Greetings Thedux,
Thank you for sharing your balanced insights on the Galaxy Z Fold7. This device truly excels in both performance and flexibility, and it’s great to hear that you noticed the improvements in the outer display. Your feedback regarding Zoom capabilities, S Pen support, and screen proportions is valuable in highlighting areas for further enhancement. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your balanced insights on the Galaxy Z Fold7. This device truly excels in both performance and flexibility, and it’s great to hear that you noticed the improvements in the outer display. Your feedback regarding Zoom capabilities, S Pen support, and screen proportions is valuable in highlighting areas for further enhancement. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Z Fold 7
on April 13, 2026
Posted by: Blackops
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is the best foldable phone available today and arguably the first one that feels ready and efficient for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung at its peak
on April 13, 2026
Posted by: KevinS
[This review was collected as part of a promotion.] This phone i just wanted to say has been more than a phone, its been a partner. Samsung for a very long time back in the day had this little phrase they used to have as display text on their lock screens on their earlier model phones that said: "Samsung Galaxy, a life companion." And such i find os so true with my Z fold 7. Samsung absolutely smashed it out of the park with this phone. Ever since I bought my first foldable the ZF4 I have been obsessed w the folding phone. The productivity, the utility, the ease and comfort of everyday having a phone that could powerhouse multitask while providing a true immersed complete experience to the user, this has been the very best Samsung phone I have owned and believe me I have owned many since the S2 back in the day lol. Im writing this review not for the money but as a nod to Samsung, yall got something right, something truly magical with the z fold 7. The thinness, practicality and lightweight of it makes it a supertool for any user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Live the size and weight of the phone
on April 13, 2026
Posted by: Niloc10512
[This review was collected as part of a promotion.] I have been enjoying the use of the z fold 7 immensely. All of the new features (including galaxy ai) have been quite useful and the increased size is great for gaming and reading books.
The only complaint i have with the design is the lack of a proper case that protects both screens from samsung, but i have found a few alternatives that are working quite well.i also miss having a stylus as the note series did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product zfold7
on April 13, 2026
Posted by: Truevon
[This review was collected as part of a promotion.] This is a great device. Especially, for people with poor vision. The galaxy AI features make using the device more seamless when you can't read everything. One thing I believe could be better is the camera bulge. It's not possible to lay this device on its back without it wobbling.
Overall, still live it!
Value
4
Written by a customer while visiting Samsung US