Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
5,704
4 Stars
884
3 Stars
176
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
SAMSUNG IS AWESOME!!
on June 29, 2026
Posted by: SAMSUNG
[This review was collected as part of a promotion.] SINCE I SWITCHED TO SAMSUNG SOME 20 YEARS AGO I HAVE NEVER LOOKED BACK!! ITS BEEN WONDERFUL!! SAMSUNG AI IS UNMATCHED IN QUALITY AND RELIABILITY!! SAMSUNG IS THE BEST!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on June 29, 2026
Posted by: QBalls
[This review was collected as part of a promotion.] Phone is great for work. I can review xcel, word documents with ease and if I need to make some changes to it, the screen is big enough to correct and then save documents.
It's also great to make videos, watch videos and play games on.
It's also great to make videos, watch videos and play games on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best design
on June 29, 2026
Posted by: Vang97
[This review was collected as part of a promotion.] The Z Fold 7 has one of the best design for a foldable phone with light weight and slim design. Folded is just as thin as a regular phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the phone hate that the warranty on them sux
on June 29, 2026
Posted by: mrmumbles
[This review was collected as part of a promotion.] Love the phone. I had a software warranty issue and could not got ssmsung to stand behind it. I was also advised I was lucky because of there is even a scratch warranty it void. Wow.
Value
3
Response from Samsung USBy R&R, July 2, 2026
Hey mrmumbles,
The Galaxy Z Fold7 features a spacious foldable display, advanced multitasking capabilities, and powerful camera options, all within a premium Galaxy experience. We're glad to hear that you love the phone!
Your feedback regarding the software coverage experience and how damage can impact warranty eligibility is valuable. Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product.
We also offer the option to add Samsung Care+ coverage to eligible devices, which provides extended protection and support. If you need further assistance, please contact our Samsung Support Team. Your feedback helps us understand what matters most to Galaxy customers. Thank you for being part of the Samsung family!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 features a spacious foldable display, advanced multitasking capabilities, and powerful camera options, all within a premium Galaxy experience. We're glad to hear that you love the phone!
Your feedback regarding the software coverage experience and how damage can impact warranty eligibility is valuable. Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product.
We also offer the option to add Samsung Care+ coverage to eligible devices, which provides extended protection and support. If you need further assistance, please contact our Samsung Support Team. Your feedback helps us understand what matters most to Galaxy customers. Thank you for being part of the Samsung family!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Big Screen experience
on June 29, 2026
Posted by: FoldFan
[This review was collected as part of a promotion.] I have been using this Samsung device every day, and the large foldable display has completely changed how I work and relax. The big screen is excellent for reading documents, multitasking with multiple apps, watching movies, and browsing the web. The display is bright, smooth, and comfortable even during long sessions.
Galaxy AI has become one of my favorite features. It helps me summarize content, improve writing, and quickly find information, making everyday tasks much easier. The performance is fast, the battery easily lasts through my daily routine, and the camera captures clear, detailed photos in different lighting conditions.
Overall, this device combines productivity and entertainment in one package. It has been a great companion for work, travel, and media consumption, and I would definitely recommend it to anyone looking for a premium smartphone experience.
Galaxy AI has become one of my favorite features. It helps me summarize content, improve writing, and quickly find information, making everyday tasks much easier. The performance is fast, the battery easily lasts through my daily routine, and the camera captures clear, detailed photos in different lighting conditions.
Overall, this device combines productivity and entertainment in one package. It has been a great companion for work, travel, and media consumption, and I would definitely recommend it to anyone looking for a premium smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Big Screen experience
on June 29, 2026
Posted by: FoldFan
[This review was collected as part of a promotion.] I have been using this Samsung device every day, and the large foldable display has completely changed how I work and relax. The big screen is excellent for reading documents, multitasking with multiple apps, watching movies, and browsing the web. The display is bright, smooth, and comfortable even during long sessions.
Galaxy AI has become one of my favorite features. It helps me summarize content, improve writing, and quickly find information, making everyday tasks much easier. The performance is fast, the battery easily lasts through my daily routine, and the camera captures clear, detailed photos in different lighting conditions.
Overall, this device combines productivity and entertainment in one package. It has been a great companion for work, travel, and media consumption, and I would definitely recommend it to anyone looking for a premium smartphone experience.
Galaxy AI has become one of my favorite features. It helps me summarize content, improve writing, and quickly find information, making everyday tasks much easier. The performance is fast, the battery easily lasts through my daily routine, and the camera captures clear, detailed photos in different lighting conditions.
Overall, this device combines productivity and entertainment in one package. It has been a great companion for work, travel, and media consumption, and I would definitely recommend it to anyone looking for a premium smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
1 year and the phone still blazing fast, runs cool
on June 29, 2026
Posted by: fumble
[This review was collected as part of a promotion.] Galaxy AI is a huge game changer, I use it for almost everyday from business needs to daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the big screen.
on June 29, 2026
Posted by: UncleJay
[This review was collected as part of a promotion.] The big screen makes it the best phone I've had. Never used the AI.
Value
5
Written by a customer while visiting Samsung US