Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,075 Reviews)
Rating breakdown 7,075 reviews
5 Stars
5,827
4 Stars
919
3 Stars
181
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Blas
from Los Angeles
Verified Purchase:Yes
Samsung consistently delivers exceptional products, and I am highly satisfied with my purchases.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 2, 2026
Hi Blas,
We appreciate you sharing your confidence in Samsung and thank you for your feedback on your Galaxy Z Fold7. The Galaxy Z Fold lineup is designed to offer versatility and performance that easily fits into your daily routine. Consistency, innovation, and reliability are fundamental to every Galaxy device, and it’s wonderful to hear that your experiences continue to meet those standards. Thanks for being a Samsung customer.
-Ty
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We appreciate you sharing your confidence in Samsung and thank you for your feedback on your Galaxy Z Fold7. The Galaxy Z Fold lineup is designed to offer versatility and performance that easily fits into your daily routine. Consistency, innovation, and reliability are fundamental to every Galaxy device, and it’s wonderful to hear that your experiences continue to meet those standards. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Antonio
from Houston, Texas
Expertise:Expert
Verified Purchase:Yes
Love better than all the fold phones I owned Fold 7 has been the best ever and there getting better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 21, 2026
Howdy Antonio,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s gratifying to hear how it differentiates itself from other foldables you’ve owned. Each new generation introduces significant improvements in performance, design, and usability, and your feedback highlights the progress of the Fold series. Samsung remains committed to advancing foldable technology with users like you in mind. We appreciate you being part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s gratifying to hear how it differentiates itself from other foldables you’ve owned. Each new generation introduces significant improvements in performance, design, and usability, and your feedback highlights the progress of the Fold series. Samsung remains committed to advancing foldable technology with users like you in mind. We appreciate you being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Horn
from California
Expertise:Intermediate
Verified Purchase:Yes
screen phone have line when fold . i can show u video
Features
4
Design
5
Value
3
Response from Samsung USBy R&R, February 24, 2026
Hello Horn,
Thank you for sharing your experience. The Galaxy Z Fold7 features advanced foldable display technology for a smooth, immersive view and supports daily flexibility. If you see lines on your display, we suggest visiting an authorized repair shop like uBreakiFix for an assessment. They'll examine your device to determine the best next steps. Please note that Samsung guarantees its products with a warranty covering manufacturing defects in materials and craftsmanship. This warranty lasts 12 months from the purchase date, as specified for each item. During this period, you can have peace of mind knowing your device's quality and performance are protected, reflecting Samsung's reliability. We appreciate your support and look forward to helping you as a valued member of the Samsung family.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Thank you for sharing your experience. The Galaxy Z Fold7 features advanced foldable display technology for a smooth, immersive view and supports daily flexibility. If you see lines on your display, we suggest visiting an authorized repair shop like uBreakiFix for an assessment. They'll examine your device to determine the best next steps. Please note that Samsung guarantees its products with a warranty covering manufacturing defects in materials and craftsmanship. This warranty lasts 12 months from the purchase date, as specified for each item. During this period, you can have peace of mind knowing your device's quality and performance are protected, reflecting Samsung's reliability. We appreciate your support and look forward to helping you as a valued member of the Samsung family.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
ENGINEERING MARVEL
on July 26, 2025
Posted by: Drewski
from Ohio
Expertise:Expert
As the title implies, this is an engineering marvel like you've never seen.. I have owned most of the Galaxy folds at this point (as well as every Galaxy S), and this one is the collection of six previous years of technical prowess jam packed into an unbelievable form factor... It truly has to be seen to understand what they've built.. I will admit that I am a Samsung fanboy, but anyone would look at this phone and appreciate what they've built..
Thin isn't everything, but this phone brings a two-in-one form factor that is no thicker than most average smartphones.
Samsung has the best screens, so you know that's a gimme. It's speakers are pretty good, and the camera is phenomenal..
A++++ for this one...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
My first foldable device!
on July 26, 2025
Posted by: MichaelF
[This review was collected as part of a promotion.] Let me start by saying I love my Z Fold 7. It is insanely thin and light. The reason I jumped at upgrading to this from my S22 Ultra was 100% because of how slim the device was. The previous folds were awesome devices but just too bulky for me. That's what always kept me from buying one of the previous models. This is also my first introduction to Galaxy AI and boy am I surprised at how useful it can be. I just used it to help me create a new logo for our film production company and it gave me some great results. All in all, I'm really loving my Z Fold 7 and I'm super excited to learn everything I can about it.
Value
4
Response from Samsung USBy R&R Team, July 29, 2025
Thank you so much for your enthusiastic review, Michael! We’re elated to see how much you love your Galaxy Z Fold7, and its slim design has made a great impression compared to your previous models. It’s great to know that our efforts to create a slimmer and lighter device resonate with you. We’re also excited to hear about your first experience with Galaxy AI! Galaxy AI is designed to enhance creativity and productivity, so it's awesome to see that it helped you create a logo for your film production company. We’re here to support you as you discover everything your Z Fold7 has to offer. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on July 27, 2025
Posted by: Wayne
Really love the phone. Only thing is the camera zoom compared to my 22 ultra.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has changed the way I use phones.
on July 28, 2025
Posted by: Wolf393
[This review was collected as part of a promotion.] The fold 7 has been a game changer! I in my line of work I have a lot of time to view media while I open. And having a big screen has been amazing! While still maintaining the front screen for normal day to day things. Also the sleek look of the phone definitely has ppl turning heads. I also game quite a bit and this phone has the power to play any game! I'm glad I made the jump from standard phones to the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Moved from Fold4 to Fold7
on July 29, 2025
Posted by: LoveMyFold
[This review was collected as part of a promotion.] Upgraded from my older Fold4 to the new Fold7. Overall impression of the phone with Galaxy AI is very positive.
Positives are the thinner and lighter weight of the phone overall. Do like the overall larger screen sizes. The camera is more powerful too. Good battery life also.
Some design issues that I don't care for but seem to be inherently required are: 1. The phone can never lay flat, folded or unfolded, since the 3 camera lens need to stick out from the phone body. 2. S pen functionality was removed to make the phone thinner.
I normally use my phone for work and for pleasure. I do read a lot and really enjoy the larger screen the Fold has.
Value
5
Written by a customer while visiting Samsung US