Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,502 Reviews)
Rating breakdown 7,502 reviews
5 Stars
6,170
4 Stars
983
3 Stars
198
2 Stars
52
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
samsung awesome zfold 7
on September 14, 2026
Posted by: zpronGk03
[This review was collected as part of a promotion.] my phone is superb, i enjoy waTching and gaming with the superb big screen like tablet. awesome features, awesome camera. I CHOSE SAMSUNG ever siNce i had a phone. i remember my 1st phone is samsung champ i really love it, but it stolen in my backpack. but now i used z fold 7. hope to upgrade z fold 8 soon.
Value
5
Response from Samsung USBy R&R, September 15, 2026
Hey zpronGk03,
From the Samsung Champ to the Galaxy Z Fold 7, what a journey through the Galaxy! The expansive, tablet-like display, versatile camera features, and powerful capabilities make watching videos and gaming even more immersive. We are thrilled to hear that Samsung has remained your brand of choice throughout the years and that you're enjoying everything your Fold has to offer. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
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From the Samsung Champ to the Galaxy Z Fold 7, what a journey through the Galaxy! The expansive, tablet-like display, versatile camera features, and powerful capabilities make watching videos and gaming even more immersive. We are thrilled to hear that Samsung has remained your brand of choice throughout the years and that you're enjoying everything your Fold has to offer. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 amazing
on September 14, 2026
Posted by: Juanp3228
[This review was collected as part of a promotion.] “I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.”
Value
5
Response from Samsung USBy R&R, September 15, 2026
Hi lovelyLadonna,
We are pleased to hear that the Galaxy A36 5G meets your needs. Its sharp camera, ample app storage, and robust security features make it a versatile option for capturing photos, playing games, enjoying music, communicating, and more. It's wonderful that you still have plenty of space for the apps you use daily. Thank you for choosing Samsung!
-Ty
Samsung Support
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We are pleased to hear that the Galaxy A36 5G meets your needs. Its sharp camera, ample app storage, and robust security features make it a versatile option for capturing photos, playing games, enjoying music, communicating, and more. It's wonderful that you still have plenty of space for the apps you use daily. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Zfold 7 phone
on September 14, 2026
Posted by: Moonflower
[This review was collected as part of a promotion.] I use my phone to watch videos & movies. I chose the z fold 7 because of the better quality of the camera. Even though I don't take as many as I used to before. I'm hoping to upgrade but not sure when.
Value
4
Response from Samsung USBy R&R, September 14, 2026
The Galaxy Z Fold7 combines an expansive display, versatile cameras, and powerful multitasking that make watching movies and videos especially enjoyable. We're glad the camera quality helped make it the right choice for you and that the foldable experience continues to fit your entertainment needs. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on September 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] When I chose my Galaxy Fold 7 last year, I had a few doubts—but I’ve never regretted that decision for a single second. This phone is an absolute masterpiece. I can multitask effortlessly, run games, and split my screen across four different apps without missing a beat. It's so well-engineered that I've experienced zero errors or glitches in over a year. I’ve fallen so in love with the foldable life that I could never go back to a standard phone. Now, I already have my eyes set on the new Fold 8 Ultra!
Value
5
Response from Samsung USBy R&R, September 18, 2026
Hey there Caprilesmarcos,
Thank you for choosing your Galaxy Z Fold7. We love hearing how much you appreciate the device! The smooth multitasking, immersive gaming, and flexible split-screen functionality create a truly powerful foldable experience. We're glad to hear that your device has remained reliable and glitch-free while keeping up with everything you do. Thank you for being a part of the Galaxy Fold family!
-Ty
Samsung Support
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Samsung Community
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Thank you for choosing your Galaxy Z Fold7. We love hearing how much you appreciate the device! The smooth multitasking, immersive gaming, and flexible split-screen functionality create a truly powerful foldable experience. We're glad to hear that your device has remained reliable and glitch-free while keeping up with everything you do. Thank you for being a part of the Galaxy Fold family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This is best fold I have ever used
on September 14, 2026
Posted by: Matibak
[This review was collected as part of a promotion.] It's best fold I have ever used, the picture quickly is top notch, easy to use potable and it has all the applications that I need.
Value
5
Response from Samsung USBy R&R, September 18, 2026
Hiya Matibak,
Thank you for sharing your story about your Galaxy Z Fold7 with us. We're delighted to hear that it has become your favorite foldable device. The excellent picture quality, ease of everyday use, and access to the apps you depend on all contribute to a more convenient foldable experience. Its portable design combines all these features in a device that is built to travel wherever you go. We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your story about your Galaxy Z Fold7 with us. We're delighted to hear that it has become your favorite foldable device. The excellent picture quality, ease of everyday use, and access to the apps you depend on all contribute to a more convenient foldable experience. Its portable design combines all these features in a device that is built to travel wherever you go. We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z fold 7
on September 11, 2026
Posted by: Sbatey
[This review was collected as part of a promotion.] I chose Samsung Galaxy Z fold 7 because of its unique compatibility to open as a wide screen. The double screen allows you to have a better and bigger view of anything you are looking at. As I get older, this quality is a much better option for my vision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 7 amazing
on September 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This is my second phone, this phone I use more to watch videos, movies, and play my video games. It was the only reason why I chose this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone works most of the time,
on September 8, 2026
Posted by: Joe738012
[This review was collected as part of a promotion.] My problem was with a 2 day power outage and a 4 day spoty internet access. I was able to text and call with the phone, but accessibility with add on apps were not working properly.
Value
5
Written by a customer while visiting Samsung US