Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Awesome phone! AI powerhouse!
on August 11, 2025
Posted by: Spf123
[This review was collected as part of a promotion.] The Samsung Galaxy Fold 7 is a powerhouse of innovation, blending cutting-edge hardware with intelligent software. The foldable design feels more refined than ever, with a durable hinge and a stunning 7.6-inch main display that’s perfect for multitasking and media.
The integration of Gemini AI takes the experience to the next level. From smart app optimizations to enhanced voice commands, Gemini AI makes the Fold 7 feel like a true productivity companion. Features like real-time translation, AI-assisted photo editing, and predictive text input are incredibly smooth and useful.
Performance is top-notch, thanks to the latest Snapdragon chip, and battery life easily lasts a full day. The cameras are impressive, with AI enhancements making shots look professional.
Verdict: The Galaxy Fold 7, powered by Gemini AI, is the ultimate foldable for tech enthusiasts who want premium hardware and next-gen AI capabilities. A game-changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice 👌 and Amazing samsung galaxy fold7
on August 18, 2025
Posted by: Like26
[This review was collected as part of a promotion.] I am interested for samsung galaxy fold 7 next week or next month I bought samsung galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The product software and capabilities are great.
on September 23, 2025
Posted by: Reviewsforless
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 stands as a powerful testament to the progress of foldable technology, a device that has successfully refined many of the criticisms leveled at its predecessors. It boasts a sleek, lightweight design, stunning displays, a best-in-class processor, and a vastly improved camera system. On the surface, it is a triumph of engineering and a genuinely compelling option for those seeking a singular device for both productivity and media consumption. However, this impressive achievement is fundamentally undermined by a single, catastrophic flaw: the inherent fragility of its inner main display. The reported failure of the screen from a simple, low-force interaction—a case study at the heart of this analysis—is not an isolated incident but a symptom of a systemic vulnerability that contradicts the manufacturer's bold durability claims.
This review concludes that while the Galaxy Z Fold 7 pushes the boundaries of smartphone technology, its core promise of a durable and reliable device is broken. The high cost of repair and documented susceptibility to everyday pressure damage represent a significant financial and functional risk for the consumer. Its fatal flaw in fundamental reliability prevents it from being a practical choice for the general public. If I knew the inner screen could be damaged by pressing a app to open it, I would have kept my I phone 15 pro max. If Samsung doesn't help rectify the issue, it may be my last Samsung.
This review concludes that while the Galaxy Z Fold 7 pushes the boundaries of smartphone technology, its core promise of a durable and reliable device is broken. The high cost of repair and documented susceptibility to everyday pressure damage represent a significant financial and functional risk for the consumer. Its fatal flaw in fundamental reliability prevents it from being a practical choice for the general public. If I knew the inner screen could be damaged by pressing a app to open it, I would have kept my I phone 15 pro max. If Samsung doesn't help rectify the issue, it may be my last Samsung.
Value
1
Response from Samsung USBy R&R, September 24, 2025
Hi there, Thank you for sharing your feedback on the Galaxy Z Fold7. We value your input and appreciate your detailed thoughts. Regarding screen durability concerns, Galaxy Z devices feature multiple protective layers and undergo testing to handle daily use, all while preserving their slim, foldable design that makes them distinctive. The durability of the device comes from Samsung’s foldable OLED technology. The Galaxy Z Fold7 has passed a 500,000-fold durability test conducted by Bureau Veritas, a global testing organization, highlighting its impressive resilience. It’s also the first Samsung display to boost the Ultra Thin Glass by 50%, greatly improving impact absorption. Many users enjoy the immersive display and multitasking capabilities unique to the Galaxy Z Fold7. Thank you for choosing Samsung’s innovative technology. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Z-Folf 7 powerhouse
on October 14, 2025
Posted by: don2345
[This review was collected as part of a promotion.] The phone I have found to be all I need. From the thinness, to the great cameras, size of the screen when flipped open which brings the tab life, to the battery life, all these makes the Z-Fold 7 a powerhouse.
I don't not envisage my daily trips without having my Z-Fold 7with me. Even with a case, it is not bulky. When closed, it becomes a phone long enough for anything and everything a phone is expected to do, and more. Open, it becomes a mini tablet big enough for the needs of a tablet. AI features are top-notch.
I will recommend this phone to anyone who wants and expects a lot from a phone. You will not be disappointed.
I don't not envisage my daily trips without having my Z-Fold 7with me. Even with a case, it is not bulky. When closed, it becomes a phone long enough for anything and everything a phone is expected to do, and more. Open, it becomes a mini tablet big enough for the needs of a tablet. AI features are top-notch.
I will recommend this phone to anyone who wants and expects a lot from a phone. You will not be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Meh
on July 26, 2025
Posted by: LiftedNinja
from Georgia
Expertise:Expert
The phone is too thin to me, but I got big hands. The screen is also a lot less brighter in the daylight than my s23 or s24 ultra were. Not having a pen sucks really bad. The camera doesn't have the 100x zoom, which also sucks. Other than that it's ok.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We understand that the design may feel different if you have larger hands, and we appreciate that feedback. The Galaxy Z Fold7 features a significant upgrade with its 200 MP wide camera, compared to the 50 MP camera on the Galaxy Z Fold6, elevating your photography experience to new heights. We also value your input regarding the screen brightness in daylight, as well as the absence of the S Pen. Your insights help us improve. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing new feel
on July 26, 2025
Posted by: Happy2talk
[This review was collected as part of a promotion.] I love the new and sleek look and the Galaxy AI has made everything simpler in my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Into the Fold!
on July 28, 2025
Posted by: Ine3dmon3y
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold7 for a few weeks now, and it’s completely changed how I handle my day-to-day routine. The large inner display is perfect for streaming my favorite shows and movies with stunning clarity, and it folds down to a compact size that easily fits in my pocket. Gaming feels next-level with the smooth refresh rate and the immersive screen that almost feels like a small tablet.
Galaxy AI is a game-changer. I use it for everything, summarizing long emails for work, translating messages on the fly, and even enhancing my photos before posting them. It’s like having a personal assistant built right into my phone.
For work and school tasks, the multi-window feature lets me run multiple apps side by side, taking notes during video calls or reviewing documents while chatting with my team is effortless. It’s also become my go-to device for sports updates and quick gaming breaks, thanks to its power and versatility.
The Galaxy Z Fold7 isn’t just a phone, it’s an all-in-one tool that’s made my life more productive and fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great design and seamless multitasking
on August 24, 2025
Posted by: Good2go
[This review was collected as part of a promotion.] This is my daily gaming,streaming and working phone. The slim design make portability a breeze. Galaxy AI helps me draft emails and edit photos on the fly. I'd be lost without my Galaxy Fold 7.
Value
5
Written by a customer while visiting Samsung US