Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
I like the phone but you need to make my device
on March 17, 2026
Posted by: Poohbear
Need to make my device trade in accessable please and thank you in advance
Written by a customer while visiting Samsung US
Customer Rating
1
The Bad Downside of this phone/product……
on August 29, 2025
Posted by: BLKgHoST
Great phone, the Bad Downside of purchasing this phone, type of phone @ this price, what comes in the box’s w/ phone, beside the phone, is useless, w/o a ‘CHARGER!’…. WOW, SMDH
Response from Samsung USBy R&R Team, September 2, 2025
Thanks for sharing your thoughts about the Galaxy Z Fold7! We appreciate your feedback about what comes with your phone. The Z Fold7 comes with the smartphone, data cable, and ejection pin. As you noted, the Z Fold7 does not come with a wall charger. This allows for a more sustainable approach by encouraging the use of existing chargers. We're committed to bettering the environment, and this is one of the ways that we're doing so. We're excited for you to experience the incredible versatility and innovation that the Galaxy Z Fold7 offers! If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Beast in hands
on July 27, 2025
Posted by: Brebanusa
[This review was collected as part of a promotion.] Gemini AI is super , phone is top notch. Screen resolution is great. Battery, garbage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Missing features
on August 6, 2025
Posted by: Speedy
[This review was collected as part of a promotion.] Would be nice to keep the s pen with the new fold 7 . But I do enjoy the larger screen sizes on both inner and outer witch makes it easier to type on since my last fold was the model 5 .I might not have used my s pen slot but it was nice to have it when I did use it . Samsung could have found a way to keep the s pen 🖊 🤔. Other than that , I only had the new fold 7 for about a week and see no major changes besides adding wifi7 when the fold 5 came with it and Samsung disabled it with an update per the makers of the chip . My fold 5 was a whole lot faster on cellar than the new fold7 in the same areas . Hopefully they will fix it with an update soon . Losing half of your cellar speeds is a down fall for Samsung. And the galaxy AI is a joke 😃. How can I get rid of it .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
You're gonna fall in love with this phone 😍
on August 7, 2025
Posted by: IamEvC
[This review was collected as part of a promotion.] The phone itself is slim enough to make you forget that you're holding a foldable phone when you're using it in the folded position. When it's unfolded, split window allows you to do more than one thing at a time, whether it's useful or not being able to read a web page and transcribe notes at the same time or play a game and read tips for it on the other screen.
The Galaxy AI doesn't really pop out at you but more so enhances the experience for you in little ways. The various assists come off as just intelligent suggestions or helpers for everyday tasks.
Try to get this phone in your hands to see for yourself!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsungs Galaxy Z Fold 7 - Terrible
on August 19, 2025
Posted by: Jbuck25
[This review was collected as part of a promotion.] I have used Samsung phones since the Note. I use my phone primarily for work so the large screen was the main reason for choosing the Z Fold7.
My first disappointment came when I realized that the Z Fold7 did not support the S Pen.
The next disappointment came when I had to keep the phone plugged in or the battery would drain extremely quick.
Galaxy AI is way overrated. AI does offer some nice features but most aspects of AI are gadgets that most users won't use.
For a phone that cost as much as the Z Fold7 you would expect so much more. By the S25 instead. Much better phone.
My first disappointment came when I realized that the Z Fold7 did not support the S Pen.
The next disappointment came when I had to keep the phone plugged in or the battery would drain extremely quick.
Galaxy AI is way overrated. AI does offer some nice features but most aspects of AI are gadgets that most users won't use.
For a phone that cost as much as the Z Fold7 you would expect so much more. By the S25 instead. Much better phone.
Value
1
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7, J Buck! We’re glad to see that you like the S25, but we believe the Z Fold7 has some fantastic features that you’ll really enjoy. While the S Pen is a valuable part of our Galaxy lineup, our main focus with this latest iteration was to create the lightest and thinnest Galaxy Z series experience possible. Maximizing portability was key, ensuring you can easily carry your device while still enjoying powerful capabilities. We also recommend checking out the links attached for tips on enhancing your battery life, like using features such as Device Care. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has an amazing screen & picture.
on July 27, 2025
Posted by: Imdaone
[This review was collected as part of a promotion.] Galaxy AI on this amazing phone has gone to an level to help everyone stay on track.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 27, 2025
Posted by: Lbthreat
[This review was collected as part of a promotion.] The device is great for those who love to multi task,the al glaxay is a game changer, having that function makes things easier, it has brought in the future of cell phones and allowing the phone to live up to its full potential. No more struggling to read text or having to close apps and open them back up to see what you need to do and then close the other app to go back to what you were doing. Cell phones are suppose to be portable computers. Samsung has finally achieved it with this device.
Value
5
Written by a customer while visiting Samsung US