Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
1
Z Fold 7 a crippled phone.
on July 26, 2025
Posted by: Bassam Ashak
Without the sPen, this device is crippled. All other good stuff you added to it are useless without the S Pen. Way to go my Z Fold 5 good phone with an S Pen.
Response from Samsung USBy R&R Team, July 28, 2025
Thanks for sharing your feedback on the Galaxy Z Fold7, Bassam. We really appreciate your insights. We truly appreciate your insights. We love your enthusiasm about the S Pens, and we understand that some people may feel disappointed that they are not compatible with this iteration of the Z Fold series. While the S Pen isn't available with this phone, the Z Fold7 is designed to suit your needs. The 6.5-inch Cover Screen on the Galaxy Z Fold7 may be wider, but its slimmed-down folded body is perfectly sized for your hand, making typing feel more natural. You can get things done comfortably and with ease. Once again, thank you so much for sharing your feedback! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Philadelphia,PA
Expertise:Expert
Verified Purchase:Yes
Loved the upgrade from fold 5 to fold 7. It is an upgrade in all aspects except for the battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 23, 2025
Hey there Zubin David,
Thank you for sharing your experience with the Galaxy Z Fold7. It's wonderful to hear how the thinner design, lighter feel, and fast performance made an impression during your upgrade. The Z Fold7 goal is to deliver a polished foldable experience that balances performance with portability. We value your feedback and appreciate you being part of the Samsung family.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. It's wonderful to hear how the thinner design, lighter feel, and fast performance made an impression during your upgrade. The Z Fold7 goal is to deliver a polished foldable experience that balances performance with portability. We value your feedback and appreciate you being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
A "wow" from a folding phone veteran
on July 26, 2025
Posted by: Dr KW
from Bay Area, CA
Expertise:Expert
Upgrading from a fold 5 to 7. Love the new size and how slim it is. A bit sad about them nixing the under-pixel camera on the inner screen since it was so neat, but I feel like I won't miss it. Love the green color too. Feels great in hand, I do use both a case and a popsocket, which I think really helps me keep a good hold on it. Unboxed it at work and a group of coworkers oohed and awed at it. We'll see how it holds up but based on my fold 5 staying pristine over the last 2 years despite a few frizbee-esque drops, I'm hoping for great things. I will say the hinge on this thing feels crisp and so satisfying to me, even as a folding phone veteran. I'm really impressed so far. Pic is a comparison of my fold 5 in a case to the fold 7 in a case. Samsung didn't sell a full case so I went with an aftermarket one that covered both sides.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What I've been waiting on
on July 30, 2025
Posted by: samsunggirly
[This review was collected as part of a promotion.] Just received my galaxy fold 7 in jet blue and this phone is what I've been waiting on. As a fold and a flip user from the beginning the z fold 7 is by far the best on. The cover screen is now more functional. I don't have to keep opening my phone to type and watch full screen. The thiness of the phone is also awesome. It's light and sleek. The one UI 8 is flawless. The layout and the speed of switching from one thing to another is seamless. The clarity and the way my monopoly game looks is chef's kiss. And with the camera, I like it I just hate the fact that they removed the under display camera. I enjoyed that in the fold 6. Not seeing that camera hole was a good thing for me. The speakers and bass took a hit as well. The 6 had good speakers and bass. Let's talk about AI...I love it. The note feature is a favorite and of course the removal of unwanted items and background noise is good too. I've seen the object removal on other devices and weeeellll lets just say Samsung nailed it...lol. O did I mention the multiscreen is a winner. I play my game and text at the same time all the time. So as you can see I love my phone..lol. The Fold 7 in my opinion did not disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it so much
on July 31, 2025
Posted by: Zixy
I ❤️
I love
Samsung Samsung
Samsung Samsung
It so beautiful
Written by a customer while visiting Samsung US
Customer Rating
5
It's finally ready!!
on August 2, 2025
Posted by: 3rdgendetailer
from Powder springs GA
Expertise:Intermediate
It's finally here!! The foldable smart phone has finally arrived!!! I came into fold at the zf6. I can say that the few concerns I had with this concept are resolved. I love this phone in every way. I wasn't ever much of an S pen user even w my s22 ultra before, so I'm good with the sacrifice that had to be made to make it better. Its thinner of course, better typing on front screen. No more fat finger texts, battery life is still great, OS is very smooth. ETC....I got mine on preorder at a great price. Thanks for keeping the price okay enough. Well done samsung, well done!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
fold 7
on August 29, 2025
Posted by: ashaam
from queens new york
Expertise:Expert
thin is good, but i dont like the fact it has a small battery, no fast charging, no ip68 and dust.2k is way too over price .
Features
2
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your feedback on the Galaxy Z Fold7, Ashaam. We appreciate your thoughts. To highlight some things you brought up, the Z Fold7 comes with an IP48 rating, which means it resists solid particles greater than 1 mm and has been tested for submersion in fresh water up to 5 feet for 30 minutes. You can feel confident using it in various conditions, just remember to rinse off any residue and dry it afterward. Additionally, the battery life is powered by a robust 4400mAh capacity along with mDNIe technology ensuring maximum efficiency whether you’re gaming, watching videos, or multitasking. The Z Fold7 also comes equipped with fast charging capabilities to keep you going throughout your day. If you are experiencing a shortened battery life, we recommend checking out the links attached for options to help increase your battery performance. If you have any further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on September 8, 2025
Posted by: Gicaborba
[This review was collected as part of a promotion.] I've had several Samsung cell phones, several different models and this one really satisfies my priorities! very good!
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
It's great to hear from you! We appreciate you sharing your thoughts about the Galaxy Z Fold7. We always look forward to hearing from our valued customers. It's awesome to know that you've been a pivotal part of our Samsung community. We appreciate you and hope to continue to provide you with the best devices in the market. We hope to hear more from you in the future, and for any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US