Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,060 Reviews)
Rating breakdown 7,060 reviews
5 Stars
5,817
4 Stars
914
3 Stars
181
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
1
Very bad reception
on April 27, 2026
Posted by: Kiddok
[This review was collected as part of a promotion.] Lot of issue screen dent, battery died quick as well as get hot. Poor network signal, screen open and close make noise,very hard to hold there is no hold points. Key board very small
Slippery, no mag safe charge or magnet mount no good front screen cover
Slippery, no mag safe charge or magnet mount no good front screen cover
Value
1
Response from Samsung USBy R&R, April 28, 2026
Hi Kiddok,
Thank you for sharing your insights. You have provided a detailed overview of your experience with the Galaxy Z Fold 7. Foldable devices are designed to offer a large, immersive display and flexible usage across various tasks. Your feedback highlights important aspects such as comfort, performance, and daily usability.
If your screen is dented, we have partnered with uBreakiFix as an authorized repair location where you can take your phone for evaluation. Please note that if the dent is near the antenna, it may cause intermittent signal concerns.
For better MagSafe charging and improved grip, we recommend considering a case for your device. We would love to help you further with your experience, so please reach out to our Samsung Support Team for additional assistance. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights. You have provided a detailed overview of your experience with the Galaxy Z Fold 7. Foldable devices are designed to offer a large, immersive display and flexible usage across various tasks. Your feedback highlights important aspects such as comfort, performance, and daily usability.
If your screen is dented, we have partnered with uBreakiFix as an authorized repair location where you can take your phone for evaluation. Please note that if the dent is near the antenna, it may cause intermittent signal concerns.
For better MagSafe charging and improved grip, we recommend considering a case for your device. We would love to help you further with your experience, so please reach out to our Samsung Support Team for additional assistance. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone, soany options for use.
on April 27, 2026
Posted by: Beast393
[This review was collected as part of a promotion.] I have just begun to use the Galaxy AI functions. I can open and use as a tablet, play games on a bigger screen edit pictures. Then close and use as a normal phone two different operating systems. Great clear calls awesome pictures wireless charging. This phone has all the bells and whistles you will ever need and can enjoy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wish it had some of the new features
on April 27, 2026
Posted by: Oluvher
[This review was collected as part of a promotion.] I've had this device since it came out so far its been great. I'm still learning more about the device. There are some new features I wish they would push from the updates but I understand the logic. The slim design is like no other. I see that other devices are trying to be similar but cant come close.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Wonderful!
on April 27, 2026
Posted by: MontRoyal
[This review was collected as part of a promotion.] Samsung has gone the extra mile by making it comfortable for my pockets money-wise and for pocket to fit in literally. The digital display is smooth, crisp and making photos look so professional. A+rating, a complete 10 out of 10. I would highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Phone for Work, Dad Life, and Gaming!!!
on April 27, 2026
Posted by: BuiltfortheGrind
[This review was collected as part of a promotion.] The Galaxy Z Fold7 honestly fits my life better than any phone I’ve had. I use it for work, gaming, taking pictures and just everyday dad life, and it handles all of it without missing a beat.
For work, being able to open it up and run multiple apps at once is a game changer. I can check emails, look at notes, and handle tasks all at the same time without switching back and forth. It actually helps me stay organized during busy days.
When I’m home, it’s perfect for dad life too. Whether I’m watching videos with my son, pulling up recipes to show my wife or just relaxing, the bigger screen makes everything better. It feels more like a tablet but still fits in my pocket.
Gaming on this thing is crazy. The screen size and performance make games look and feel smooth, and I don’t deal with lag or overheating like I’ve had on other phones. Not gone lie I haven't played my PC and a few months because of this phone lol!
Galaxy AI is something I didn’t think I’d use much, but it actually helps a lot. It makes things quicker when I’m trying to get stuff done fast or look things up without wasting time.
Battery life holds up through my long days, which is important because I’m up early and moving all day. And overall, the phone just feels solid and premium.
This isn’t just a phone upgrade for me — it really makes my daily routine easier across work, family, and downtime.
For work, being able to open it up and run multiple apps at once is a game changer. I can check emails, look at notes, and handle tasks all at the same time without switching back and forth. It actually helps me stay organized during busy days.
When I’m home, it’s perfect for dad life too. Whether I’m watching videos with my son, pulling up recipes to show my wife or just relaxing, the bigger screen makes everything better. It feels more like a tablet but still fits in my pocket.
Gaming on this thing is crazy. The screen size and performance make games look and feel smooth, and I don’t deal with lag or overheating like I’ve had on other phones. Not gone lie I haven't played my PC and a few months because of this phone lol!
Galaxy AI is something I didn’t think I’d use much, but it actually helps a lot. It makes things quicker when I’m trying to get stuff done fast or look things up without wasting time.
Battery life holds up through my long days, which is important because I’m up early and moving all day. And overall, the phone just feels solid and premium.
This isn’t just a phone upgrade for me — it really makes my daily routine easier across work, family, and downtime.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
G Fould 7 review
on April 27, 2026
Posted by: RussRetired
[This review was collected as part of a promotion.] My G Fould 7 is the best phone I've ever had and used. A regular size screen for quick calls and information, open it up for a large screen for viewing the web and use the Galaxy AI to search for topic's for work or just fun. This larger screen is great for viewing directions on maps for trips in and out of town. It's great for movies and games.
Lite weight ,great size, easy to use excellent quality. Highly recommend.
Lite weight ,great size, easy to use excellent quality. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has so many features
on April 27, 2026
Posted by: PrettyBrowneyez
[This review was collected as part of a promotion.] I do literally everything on this phone game, steam movies on my phone and to the tv with casting. The photos are crispy,vibrant and the pigments love live love i have so many videos the storage is good also i can say so much about it but i love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 27, 2026
Posted by: OHIOGUY
[This review was collected as part of a promotion.] Galaxyai is excellent I use my phone for home entertainment I love the features of them to
Value
5
Written by a customer while visiting Samsung US