Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.5 out of 5
4.5
(163 Reviews)
Open Ratings Snapshot
Rating breakdown 163 reviews
5 Stars
126
4 Stars
18
3 Stars
4
2 Stars
4
1 Star
11
86%of customers recommend this product. 
(
102 out of 118
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Breaking the mold.. once again...
on September 4, 2025
Posted by: Anonymous
from Bartlett, IL
Expertise:Intermediate
Verified Purchase:Yes
Every year, phones get better, but the Samsung Galaxy Z Fold 7 breaks the mold—and stands out as one of Samsung’s most impressive innovations yet. From the moment I unfolded it, I knew I was holding something special.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for sharing your thoughts on the Samsung Galaxy Z Fold7, Amitabh! We love to see that you feel it breaks the mold and stands out in the world of smartphones. It’s great to see that from the moment you unfolded it, you recognized its special qualities. That’s exactly the experience that we strive for! Your feedback is incredibly motivating, and we appreciate you taking the time to share your insights. If you ever have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nothing like the previous models, much better!
on September 4, 2025
Posted by: Miriam CM
from Stuart, FL
Expertise:Expert
Verified Purchase:Yes
I am amazed by how thin it is! The older versions were bulky.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for your feedback, Miriam! We’re excited to see that you’re impressed by the thinness of the Galaxy Z Fold7. We've re-engineered it to be our slimmest and lightest Fold yet, making it easier to carry while still offering expansive screens inside and out. This truly is the Ultra experience, unfolded. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the fold.
on September 4, 2025
Posted by: Debbie T
from Hampton virginia
Expertise:Expert
Verified Purchase:Yes
I love my Fold 7.
This one is great.
This is my fourth one
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New Fold7 Owner
on September 3, 2025
Posted by: Artartar
from Virginia
Verified Purchase:Yes
After using the Galaxy Z Fold 7 for a while now, I am absolutely loving it. The build quality has been great, the fold out feature feels like it was improved from the last one. Not that the previous felt bad. The phone is slightly thinner, which, I do not know how I feel about yet. The Z Folder 6 honestly felt like it was just right. My one complaint, the fingerprint reader. My hands are on the larger side and it can be difficult to unlock some times. Not sure if this is due to beiing made thinner, a worse reader, case interference, or user error.
Overall, would highly recommend the phone for anyone who is interested in the Galazy Z Fold7. Really enjoying the experience and I am planning to continue with the line if it stays to this quality.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
#1 Samsung
on September 2, 2025
Posted by: pcrazy4christ
from California
Expertise:Intermediate
Verified Purchase:Yes
I just love my Samsung Galaxy Z Fold7. I know the screen isnt much bigger but it is for my eyes. I love how light it is and easy to transfer all my stuff to this phone without losing anything. I just wish i could pick a lighter color. Thats ok i found a case that i can see even in the dark. I am visually impaired so this is why i picked this phone in the first place, I started with Z Fold 5 and loved it. This is why I upgraded to the Z Fold7. This is the perfect phone for me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for sharing your review of the Galaxy Z Fold7! While it might not seem like a huge difference, there are differences in design between the Galaxy Z Fold7 and the Fold5. The Fold7 is truly impressive with its folded thickness of just 8.9 mm compared to the 13.4 mm of the Fold5. That 4.5 mm difference really makes it feel more streamlined in your hand. Plus, being 38 grams lighter means it's so much easier to carry around. We’re excited to offer an innovative and lightweight device. Your insights highlight exactly what makes the Galaxy Z Fold7 stand out, and we're glad to see that you found a case that stands out as well. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything and more
on September 2, 2025
Posted by: Leah
from Lexington, SC
Expertise:Intermediate
Verified Purchase:Yes
Everything and more! Ive converted my friends from competitor brands to this because of how amazing it is. I have been a fan since the Note series, then the S series, and now the Z series. People ask me to use my phone over their own for puctures, videos, google lense, ai etc. Far superior phone to any out there and im more of a fan than every before which i didnt think possible!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for your amazing review of the Galaxy Z Fold7, Leah! It’s exciting to see you’ve converted your friends from other brands and that they ask to use your phone for pictures and videos. That really speaks to the quality of our camera and the capabilities of the Z Fold7. We designed the Z Fold7 device to offer an awesome experience, whether you're using Google Lens to capture details or exploring the power of our Galaxy AI features. It's also great to know that your journey with Samsung started with the Note series and carried through the S series, all the way to the Z series. Your loyalty and passion mean so much to us. We hope you continue to enjoy everything the Z Fold7 offers and discover even more features that impress you. For any questions or concerns, don't hesitate to reach out to us at Samsung Support. Thank you for being part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Utterly Awesome
on September 2, 2025
Posted by: Jeanette
Verified Purchase:Yes
It's all that and more! Long and slightly less wide than my S24 Ultra, the dual screen surface on the inside more than makes up for the difference. Super light and thin, with a not so light cost, is worth every penny.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Fold 7 --Switch from the S20 Ultra
on September 2, 2025
Posted by: JB Smooth
Verified Purchase:Yes
Works great and was seamless to transition. Wish the batter life was better, but for all the tech in the phone, so far it works to my satisfaction. I would recommend.
Written by a customer while visiting Samsung US
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