Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(3,910 Reviews)
Open Ratings Snapshot
Rating breakdown 3,910 reviews
5 Stars
3,293
4 Stars
448
3 Stars
85
2 Stars
21
1 Star
63
87%of customers recommend this product. 
(
399 out of 457
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Amazing phone
on September 1, 2025
Posted by: Juan
Expertise:Intermediate
Verified Purchase:Yes
Great device, Samsung forever, i am a fan of their product
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New
on September 2, 2025
Posted by: DeTazz
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
Love, Love, Love my new Samsung Galaxy Fold-Z 7. So much lighter, thinner and sleak.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 3, 2025
We appreciate you taking the time to share your candid feedback on the Galaxy Z Fold7, DeTazz. It's awesome to know that you love your Z Fold7 so much, especially the new, thinner, and lighter design. The Galaxy Z Fold7 combines everything you need into a powerful, pocket-sized mobile workstation. It's wider, lighter, and thinner than ever before, with two display options. It has a 6.5-inch cover display and an 8-inch Dynamic AMOLED display when opened, providing a tablet-like experience. This makes it easier to manage, view, and use up to three apps at the same time. We hope you continue to have a great experience with your Z Fold7. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on September 3, 2025
Posted by: PaulM
from New Mexico
Expertise:Intermediate
Verified Purchase:Yes
Nice phone great features seems to hold charge good for now. Folds small
Nicely and opens up even better
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Fold 7!
on September 4, 2025
Posted by: BostonDrew
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
I love this phone! Between the smooth transitioning with apps to all the multi-tasking I can do I can't get enough!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 4, 2025
Thank you so much for your wonderful review of the Galaxy Z Fold7, Drew! It's great to see how much you enjoy the smooth transitioning between apps and the seamless multitasking experience. Your feedback highlights just how important these features are for users like you. We’re proud to say that the Galaxy Z Fold7 introduces several innovations that set it apart from the Galaxy Z Fold6 and other foldable smartphones. The new 6.5" cover screen and the impressive 8" main screen, with its wider ratio, really enhance the multitasking capabilities you mentioned. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A perfect phone
on September 4, 2025
Posted by: Dr B
Expertise:Expert
Verified Purchase:Yes
I am back in school studying German and needed more real-estate to simultaneously watch instructional videos and workbooks...but needed a more portable form than a tablet.
I have watched the development of this "phone" from its early rocky start until now, and for Samsung to have pulled this off, this Fold 7, shows their utmost determination to master their products.
I've owned Notes, Ultras, Flips and now this Fold, each to meet specific needs and they have far surpassed my needs and expectations. And with this Fold...to have a compact, easly fits in the pocket powerful phone that magically converts to a tablet when you need...sheesh...I just smile every day.
A truly marvelous piece of engineering. Wow great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold7. We're glad to see that your Z Fold7 is helping you in your studies while bringing convenience to your daily life. It's awesome that you appreciate the balance between portability and power. Transforming from a compact phone to a tablet like screen truly makes multitasking easier, especially for studying German with videos and workbooks. Your journey with our devices, from the Note to the Fold, shows how dedicated we are to meeting your needs. We love that you find joy in using the Fold7 and recognize the engineering behind it. Your feedback means a lot to us. If you ever need anything or have more insights to share, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just a great overall package
on September 5, 2025
Posted by: Padius
Expertise:Expert
Verified Purchase:Yes
I have had Samsung's for the past 15 years they only get better
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Light weight and larger front screen
on September 5, 2025
Posted by: Rick
from Nj
Expertise:Intermediate
Verified Purchase:Yes
Best fold ever! Returned 6 because the front screen was too small and too heavy. Larger screen and light weight is the best thing Samsung has done! I love the phone. My poor s25 ultra is just sitting sad in my corner
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 5, 2025
It's great to hear from you, Rick! Thank you so much for sharing your thoughts on the Galaxy Z Fold7. We're more than happy to see that you consider it the best foldable phone! Your feedback about the larger screen and lighter weight is invaluable, as those are key upgrades we've focused on to improve user experience. We understand that switching from a previous model can come with mixed feelings, especially with a great phone like the S25 Ultra. We're glad you're finding joy in your new Fold7! If you have any concerns or need assistance with anything at all, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nailed the perfect design
on September 6, 2025
Posted by: Robert N
from Maryland USA
Expertise:Intermediate
Verified Purchase:Yes
Phone is thin and very handy. This is the perfect foam factor from all the previous fold models. This will be the best selling model of all
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 12, 2025
We appreciate you taking the time to share your thoughts about the Galaxy Z Fold7, Robert! We appreciate your feedback on its slim design and handy form factor. It’s great to see you think that this model stands out among the previous foldable versions. We're also glad to see that you are noticing the innovations in the Galaxy Z Fold7 that set it apart, not just from the Z Fold6, but from any other foldable smartphone on the market. The cover screen now measures 6.5 inches corner to corner, while the main screen opens to an impressive 8 inches. This wider ratio truly enhances your multitasking experience, making everything feel more seamless. If you have any questions or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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