Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
My fold 7
on November 8, 2025
Posted by: Mavric
[This review was collected as part of a promotion.] I luv this fold even better than the 6,AI has been very helpful to me & my daily life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Simple Phone
on November 19, 2025
Posted by: Chelcast
[This review was collected as part of a promotion.] Nothing to unique or different from any other phone I have owned. So that is why I rate it with three stars.
Value
3
Response from Samsung USBy R&R, November 20, 2025
Hello Chelcast,
Thank you for sharing your experience with the Galaxy Z Fold7. The Fold series offers a unique mix of a full-size phone and a tablet-like display, and it’s helpful to hear how the device compares to your previous devices. Features like Galaxy AI, the improved camera system, and the refined hinge work together to enhance everyday tasks in subtle but meaningful ways. Thanks for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The Fold series offers a unique mix of a full-size phone and a tablet-like display, and it’s helpful to hear how the device compares to your previous devices. Features like Galaxy AI, the improved camera system, and the refined hinge work together to enhance everyday tasks in subtle but meaningful ways. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Multitasking!
on December 3, 2025
Posted by: moerene
[This review was collected as part of a promotion.] If you like multitasking or doing work on your phone, the Fold7 is a beast. The new taskbar and better S-Pen support make it feel like a tiny tablet/laptop hybrid. The Galaxy Z Fold7 is just a fun, powerful, futuristic phone. If you want something unique that can handle everything from movies to work to gaming this is one of the best foldable you can get.
Whether you’re into productivity, entertainment, or just want the most futuristic phone experience available, the Fold7 is absolutely worth it.
Value
5
Response from Samsung USBy R&R, February 6, 2026
Hello there moerene,
We appreciate you sharing your upgrade experience. The Galaxy Z Fold7 brings thoughtful refinements in weight, thickness, and display quality that make everyday use feel effortless. It is great to hear how these improvements made such a strong impression. Thanks for being a Samsung customer.
-Ty
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We appreciate you sharing your upgrade experience. The Galaxy Z Fold7 brings thoughtful refinements in weight, thickness, and display quality that make everyday use feel effortless. It is great to hear how these improvements made such a strong impression. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Antonio Texas 78244
Expertise:Expert
Verified Purchase:Yes
Samsung fold 7 best phone ever
Second to none im very happy with the phone
Lost of screen to view in
Second to none im very happy with the phone
Lost of screen to view in
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hey there Saul Gonzalez,
We're pleased that the Galaxy Z Fold7 has become part of your technology lineup. When design and functionality merge like this, amazing things occur. Thank you for your support. Samsung strong.
-Ty
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We're pleased that the Galaxy Z Fold7 has become part of your technology lineup. When design and functionality merge like this, amazing things occur. Thank you for your support. Samsung strong.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Elon Tran
Verified Purchase:Yes
battery running out too quick, not much different from Fold 6
Response from Samsung USBy R&R, December 23, 2025
Hi Elon Tron,
Thanks for sharing your experience with the Galaxy Z Fold7. Battery life is vital for users who want to enjoy the large display and multitasking features of this foldable device. The Fold7 is designed to balance power, performance, and portability for daily use. It offers settings and features to help you monitor and extend battery life. You can view battery performance and enable power-saving modes as needed to prolong battery life. In the Device care menu, you'll find an estimated battery life based on recent activity and can see how much battery each app consumes. To access this, go to Settings, then swipe to and tap Battery. The usage details appear in the center of the menu. Tap View details to see app usage, Screen on time, and Screen off time, which help identify battery drain sources. For additional tips, see the online article linked below on optimizing your Galaxy Z Fold7’s battery. Comparing your experience with previous Fold models offers valuable insights into how expectations grow with each update. We appreciate your feedback and thank you for being part of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. Battery life is vital for users who want to enjoy the large display and multitasking features of this foldable device. The Fold7 is designed to balance power, performance, and portability for daily use. It offers settings and features to help you monitor and extend battery life. You can view battery performance and enable power-saving modes as needed to prolong battery life. In the Device care menu, you'll find an estimated battery life based on recent activity and can see how much battery each app consumes. To access this, go to Settings, then swipe to and tap Battery. The usage details appear in the center of the menu. Tap View details to see app usage, Screen on time, and Screen off time, which help identify battery drain sources. For additional tips, see the online article linked below on optimizing your Galaxy Z Fold7’s battery. Comparing your experience with previous Fold models offers valuable insights into how expectations grow with each update. We appreciate your feedback and thank you for being part of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Utah
Expertise:Expert
Verified Purchase:Yes
Im really happy and satisfied with my Samsung Zf7, I do recommend it to anyone who wants the best version of technology in a smartphone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 23, 2025
Hello there Sebas Rodriguez,
Thank you for sharing your experience with the Galaxy Z Fold7. Designed to highlight innovation in performance and design, the Z Fold7 provides the premium smartphone experience. We value your feedback and appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Designed to highlight innovation in performance and design, the Z Fold7 provides the premium smartphone experience. We value your feedback and appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Very bad reception
on April 27, 2026
Posted by: Kiddok
[This review was collected as part of a promotion.] Lot of issue screen dent, battery died quick as well as get hot. Poor network signal, screen open and close make noise,very hard to hold there is no hold points. Key board very small
Slippery, no mag safe charge or magnet mount no good front screen cover
Slippery, no mag safe charge or magnet mount no good front screen cover
Value
1
Response from Samsung USBy R&R, April 28, 2026
Hi Kiddok,
Thank you for sharing your insights. You have provided a detailed overview of your experience with the Galaxy Z Fold 7. Foldable devices are designed to offer a large, immersive display and flexible usage across various tasks. Your feedback highlights important aspects such as comfort, performance, and daily usability.
If your screen is dented, we have partnered with uBreakiFix as an authorized repair location where you can take your phone for evaluation. Please note that if the dent is near the antenna, it may cause intermittent signal concerns.
For better MagSafe charging and improved grip, we recommend considering a case for your device. We would love to help you further with your experience, so please reach out to our Samsung Support Team for additional assistance. Thank you for your review and for choosing Samsung!
-Ty
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Thank you for sharing your insights. You have provided a detailed overview of your experience with the Galaxy Z Fold 7. Foldable devices are designed to offer a large, immersive display and flexible usage across various tasks. Your feedback highlights important aspects such as comfort, performance, and daily usability.
If your screen is dented, we have partnered with uBreakiFix as an authorized repair location where you can take your phone for evaluation. Please note that if the dent is near the antenna, it may cause intermittent signal concerns.
For better MagSafe charging and improved grip, we recommend considering a case for your device. We would love to help you further with your experience, so please reach out to our Samsung Support Team for additional assistance. Thank you for your review and for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Deal Breaker
on July 25, 2025
Posted by: Mody
from Florida
I was about to leave Apple after 10 years of being loyal to their phones. My wife and I decided to switch from iPhones and accept struggling with figuring out how to make our new Fold 7 phones "best phones now" work with our MacBooks "best laptops now", but wait... no S Pen!! What is this, Samsung! The deal and our hearts are broken .. We are going back with iPhones + iPads configurations until you fix this.
Features
1
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your thoughts with us, Mody. We really value you as a customer, and it’s clear that you've put a lot of thought into your feedback about the lack of S Pen in this iteration. While the S Pen remains a valuable part of the Galaxy lineup, our focus with the latest Galaxy Z Fold7 was to deliver the lightest and thinnest Z series experience yet. We aimed to maximize portability, as that was the most important user experience for this generation. We understand your disappointment, and we’re continuously working hard to enhance our devices based on customer feedback. Your insights are invaluable to us as we strive to improve our products. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US