Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,911 Reviews)
Rating breakdown 6,911 reviews
5 Stars
5,704
4 Stars
884
3 Stars
175
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Best Foldable I've Ever Used
on June 29, 2026
Posted by: Jasq95
[This review was collected as part of a promotion.] I've been extremely impressed with the Galaxy Z Fold7. The larger foldable display makes multitasking, watching videos, and browsing the web much more enjoyable than on a regular phone. It's surprisingly thin, comfortable to hold, and feels premium in every way.
Galaxy AI has become one of my favorite features. I use it to summarize web pages, improve my writing, edit photos, and quickly search for information, which saves me a lot of time throughout the day. The performance is fast and smooth, and switching between multiple apps is effortless.
The cameras take excellent photos, the battery easily lasts me through the day, and the overall software experience is polished. Whether I'm using it for work, entertainment, or everyday tasks, the Galaxy Z Fold7 has exceeded my expectations. I highly recommend it to anyone looking for the best foldable smartphone available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
pretty good.. but..!!
on June 29, 2026
Posted by: kmendez101
[This review was collected as part of a promotion.] No all apps work perfectly with this phone in tablet mode.
Value
4
Response from Samsung USBy R&R, July 22, 2026
Hola kmendez101,
Thank you for your review on your Galaxy Z Fold7. The Galaxy Z Fold7 offers a spacious tablet display, smooth multitasking, and a flexible design that makes everyday use more versatile. It is good to hear that the overall experience has been pretty solid. Some apps not displaying perfectly in tablet mode can interrupt the seamless experience you expect from a foldable device. Thank you for sharing your experience with Samsung.
-Ty
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Thank you for your review on your Galaxy Z Fold7. The Galaxy Z Fold7 offers a spacious tablet display, smooth multitasking, and a flexible design that makes everyday use more versatile. It is good to hear that the overall experience has been pretty solid. Some apps not displaying perfectly in tablet mode can interrupt the seamless experience you expect from a foldable device. Thank you for sharing your experience with Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Not a good model. I loved my fold 6
on June 29, 2026
Posted by: June3rd
[This review was collected as part of a promotion.] I currently have the note 7 and I don't like it. I have missed messages, unable to get other things that I had before I upgraded to the note 7 overall I don't like it..hopefully the note 8bis better
Value
1
Response from Samsung USBy R&R, July 2, 2026
Hello there June3rd,
Thank you for reaching out and sharing your experience with your device. The Galaxy Z Fold7 combines a large immersive display, easy multitasking, and useful Galaxy AI features into one flexible device. Since you enjoyed your previous Fold6, it's important to know that this upgrade has not met your expectations. Missing messages and losing features that you relied on can significantly impact your daily use, and your feedback about the Z Fold7 is valuable to us. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with your device. The Galaxy Z Fold7 combines a large immersive display, easy multitasking, and useful Galaxy AI features into one flexible device. Since you enjoyed your previous Fold6, it's important to know that this upgrade has not met your expectations. Missing messages and losing features that you relied on can significantly impact your daily use, and your feedback about the Z Fold7 is valuable to us. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love Galaxy Z Fold 7
on June 29, 2026
Posted by: Fdiidybangbang
[This review was collected as part of a promotion.] I LOVE MY GALAXY Z FOLD 7 IT IS LIKE HAVING A PHONE AND A COMPUTER (TABLET) WITH ME WHERE EVER I GO. FAVORITE PHONE EVER. CAMERAS EXCELLENT, USE TO WATCH VIDEOS AND LISTEN TO MUSIC. DOWNLOADS ARE PERFECT.... THANK YOU FRED
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing experience
on June 29, 2026
Posted by: Patronum86
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is hands down the best phone I've ever owned. It feels like carrying both a premium smartphone and a tablet in one device.
The large inner display is perfect for reading books, browsing the web, and multitasking. I have a huge digital library, and reading on this screen is comfortable and immersive. Watching movies and streaming shows is incredible thanks to the vibrant display, rich colors, and smooth refresh rate.
Performance is outstanding. Apps open instantly, galaxy AI is great,multitasking is effortless, and gaming runs flawlessly. I can split the screen between multiple apps, making it easy to watch videos while browsing, taking notes, or replying to messages.
The Fold 7 has also replaced my tablet for most tasks. Whether I'm reading, streaming, shopping, working, or just scrolling through social media, everything feels more enjoyable on the larger display. Despite all that power, the battery easily lasts me through a full day.
Samsung has really refined the Fold series, and the Z Fold 7 feels polished, durable, and premium in every way. If you want one device that excels at entertainment, productivity, and everyday use, I highly recommend it. It's an amazing piece of technology and worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on June 29, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I love everything about my Samsung Galaxy ZFold 7 and I would not trade it for anything in the world its my everyday and I love everything about the phone and my Samsung watch as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great in almost all aspects
on June 29, 2026
Posted by: ConstantFury
[This review was collected as part of a promotion.] Everything on the phone is top notch except 1 issue that can't be fixed. The folding screen will shatter for no reason.. I had to replace my folding screen 3 times in less than a year on this phone.
Value
4
Response from Samsung USBy R&R, July 22, 2026
Hey there ConstantFury,
Thank you for taking the time to share your experience with your Galaxy Z Fold7. The Galaxy Z Fold7 combines a premium foldable display, powerful multitasking capabilities, and a sleek design, making it stand out in everyday use. We are pleased to hear that many aspects of the phone have felt top-notch for you. However, we understand that having to replace the inner screen several times within a year is a serious concern.
The main display has been redesigned to be thinner and lighter while still being stronger. This enhancement was achieved by incorporating a titanium plate layer. Additionally, the Ultra-Thin Glass (UTG) has been made 50% thicker, making the display more durable.
Our goal is not only to drive innovation but also to ensure the durability of our products. Insights like yours help us enhance our offerings and continue innovating. We appreciate your candid feedback about your experience. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Thank you for taking the time to share your experience with your Galaxy Z Fold7. The Galaxy Z Fold7 combines a premium foldable display, powerful multitasking capabilities, and a sleek design, making it stand out in everyday use. We are pleased to hear that many aspects of the phone have felt top-notch for you. However, we understand that having to replace the inner screen several times within a year is a serious concern.
The main display has been redesigned to be thinner and lighter while still being stronger. This enhancement was achieved by incorporating a titanium plate layer. Additionally, the Ultra-Thin Glass (UTG) has been made 50% thicker, making the display more durable.
Our goal is not only to drive innovation but also to ensure the durability of our products. Insights like yours help us enhance our offerings and continue innovating. We appreciate your candid feedback about your experience. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
5
AI entertainment powerhouse in your pocket!
on June 29, 2026
Posted by: DeathmetalOs
[This review was collected as part of a promotion.] A.I. entertainment powerhouse, we gotta love the Z Fold 7! Old tv shows look great on this device and i love the AI features that are super helpful! Like AI select, whenever i need to copy a text on a webpadge or an app that doesnt let me select the text to copy, ai select lets me do that and more! Along with audio eraser which helps erase unwanted high pitch background noise in a video, as well as the creative studio that lets me create pictures from text or a sketch i make! I genuinely use this device everyday and for everything. It has replaced my laptop completely! The Z Fold 7 gives me so much options and features that ive never seen in a phone and that ive wished was in a phone. I am so honored to have been able to buy a z fold 7, it has made my life so much better because of how i like to spend my time! Thank you samsung for existing!:)
Value
5
Written by a customer while visiting Samsung US