Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,583 Reviews)
Rating breakdown 6,583 reviews
5 Stars
5,447
4 Stars
819
3 Stars
173
2 Stars
47
1 Star
97
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
I love this phone
on May 15, 2026
Posted by: ErmiM1
[This review was collected as part of a promotion.] I've been a loyal Samsung fan for a long time, I had all models of the Note phones and several Galaxies, including S24. I love this phone. I think it is the best progration of Samsung' creativity and amazing tech. It is great for multitasking and productivity. It enhances the split screen feature of Samsung phones as this phone provides great screan space. I like the fact it comes with both bixby and Gemini. Great for watching reels or movies whether on front screen or the big screen. I love the experience and this phone.
The only thing I can suggest is to have stylist pen or have the option to have o e with this phone as they were very useful on the Note phone and S24. Either way, I love it.
The only thing I can suggest is to have stylist pen or have the option to have o e with this phone as they were very useful on the Note phone and S24. Either way, I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch does what it supposed to
on May 16, 2026
Posted by: Amino92
[This review was collected as part of a promotion.] Overall I love my watch sad I was forced to upgrade from my gear s3 Frontier due to it not being compatible with my z flip 7 found it on a good deal inside my local store love all the features and use a few of them daily. Had to use a 3rd party app to get a custom faceplate om the watch but overall it does great sound and mic quality are definitely an upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Endless Possibilities
on May 19, 2026
Posted by: DJJeremyD
[This review was collected as part of a promotion.] I've had my Samsung Galaxy Fold7 for about 5 months now and almost feel ashamed for owning one. I say that because of all the things this phone can do, the things I know about, and I have yet to utilize but only a few. Thats not because it's confusing or difficult to navigate, quite the opposite. It's because everything I discover something and start playing around with it my brain decides to see if it can do this & that and off I go forgetting about the orginal feature. Thats how amazing this phone is. I'm a DJ, A KJ and run trivia nights at a local pub and this phone has helped smoth out my workload immensely. The dual screen is a life saver. I can look up music and then add it to my collection on one screen then edit the song on another screen and can even add a 3 screen to play the song. With trivia I can look up questions, copy and paste them onto a word document without having to open and close screens. I can play music through my d programs and at the same time lookup lyrics. I can open up to music programs to make sure im not downloading the same song twice. With the ability to flip the screen to a 90° angel I can use the bottom have to control the upper half. Taking videos & pictures at concerts is amazing as are the editing tools. Being able to use the phone to identify a song I hear & at the same time search my dj software to find and purchase the song again all on one screen. Syncing with my laptop, the size is perfect. I'll never go back to a 1 screen phone.
Value
4
Response from Samsung USBy R&R, May 20, 2026
Hey DJJeremyD,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how the device has become an essential part of your work and creative routine. Features like multitasking, the spacious foldable display, and versatile app usage are designed to help users stay productive while exploring all that Galaxy AI and the Fold experience have to offer. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how the device has become an essential part of your work and creative routine. Features like multitasking, the spacious foldable display, and versatile app usage are designed to help users stay productive while exploring all that Galaxy AI and the Fold experience have to offer. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is great but only one issue
on May 26, 2026
Posted by: Pabbylovesfolds
[This review was collected as part of a promotion.] The phone is great but the main thing i use my phone for is to watch media (YouTube, tiktok, Netflix, etc) so the bigger screen really appealed to me. However, after having it for this long my main gripe is the letterboxing (black bars on the top and bottom of the videos). At first it wasn't much of an issue but I feel as if im not getting the best viewing experience. Also, I may be in the minority here but I miss the under screen camera from the fold 6.
That being said I know the fold 8 fixes the letterboxing issue with the wider format so im definitely upgrading the chance I get.
I would like to also say, that was my ONLY issue with the phone. Other than the letterboxing the phone is perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on June 9, 2026
Posted by: Baig24
[This review was collected as part of a promotion.] Much better over the last generation fold 6. Gerat for work and everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone.
on June 13, 2026
Posted by: Richard
[This review was collected as part of a promotion.] Nothing but great things to say about the galaxy fold 7. The phone is thin, light with great ergonomics. I've never had software function issues even with beta testing. Advanced Galaxy AI features are amazing - especially when I think back to the early days when you'd conduct a search and get about a thousand hits that well... weren't exactly work safe. Today's email summaries and web searches for example are well organized with citations included.
Value
4
Response from Samsung USBy R&R, June 15, 2026
Hi Richard,
Thank you for your review. The Galaxy Z Fold7 features powerful performance, a refined design, and innovative Galaxy AI capabilities that enhance everyday tasks. We're delighted to hear that you appreciate the ergonomics, software stability, and Galaxy AI-powered tools. Your experience and thoughtful feedback are greatly valued. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your review. The Galaxy Z Fold7 features powerful performance, a refined design, and innovative Galaxy AI capabilities that enhance everyday tasks. We're delighted to hear that you appreciate the ergonomics, software stability, and Galaxy AI-powered tools. Your experience and thoughtful feedback are greatly valued. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great, mighty, and annoying
on July 27, 2025
Posted by: PonchAz
[This review was collected as part of a promotion.] When setting up my fold 7 up. Not all my setting/configuration transferred over as how I had it set on my A54. I know I went from a candy bar style to a fold phone/tablet but still. Can't claim in smart switch that all setting and configuration will transfer during set up if not going to like stated. Supper annoying have to redisable AI and other features I don't use or want enable. Took me over 2 hrs to get my new phone setup like I wanted and had on my last phone. That's including wallpaper setting that didn't transfers and my galaxy watch ultra. Outside of that. I've been really enjoying the display quality. Watching videos, movies, and TV shows have been absolutely amazing! In such a slim device kinda blows my mind and that goes for both display image & video quality. A few days later still having some app not porting over very well and having to resign in and set up again and again. I'm very happy with my fold 7. Battery life has been decent so far buy haven't really put the phone through its paces with that yet but I been impressed so far. Room for improvement but I've been impressed
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 28, 2025
Posted by: blaspitt
[This review was collected as part of a promotion.] The best for reviewing documents. The Galaxy AI is super effective. I cannot go back to a regular phone now.
Value
5
Written by a customer while visiting Samsung US