Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.5
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
126
4 Stars
18
3 Stars
4
2 Stars
4
1 Star
11
86%of customers recommend this product.
(
102 out of
118)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Anonymous
Verified Purchase:Yes
Simply amazing piece of technology
Awesome cameras amazingly light compared to others.
You won't be disappointed. Will recommend it for everything that this is
Awesome cameras amazingly light compared to others.
You won't be disappointed. Will recommend it for everything that this is
Written by a customer while visiting Samsung US
Posted by: addidas
Verified Purchase:Yes
it has alot of faults
and keeps freezing cant do much
and keeps freezing cant do much
Response from Samsung USBy R&R, September 23, 2025
Hi addidas, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your experience with us. If you are experiencing freezing during use, the Galaxy Z Fold7 is equipped with advanced processing power and optimized software to support smooth multitasking and immersive performance. Regular updates and device care settings help ensure the phone operates at its best, allowing you to fully enjoy the expansive display and foldable design. It could be a third-party app; some third-party apps are better made than others. It's worth checking reviews for problematic apps on Google Play or Samsung Apps stores to see if frequent crashes are common among other users, especially those with the same Samsung Galaxy device. If so, consider contacting the app's developer to inquire about bug fixes for your device. However, you still have the option to optimize your device. From Settings, swipe to and tap Device care. Tap 'Optimize now,' and then tap Done. Please find out more about how to keep your device running smoothly by checking out the online article linked below. We appreciate your feedback. Thanks again for choosing innovation with Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Posted by: Jason
from alexandria ky
Expertise:Expert
Verified Purchase:Yes
26 days new and the inside screen already broke and has needed full repair
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R, September 22, 2025
Hi Jason, Thank you for reaching out and letting us know what is going on with your Galaxy Z Fold7. We understand it is important that your device functions as expected. As you may know, we have partnered with uBreakiFix as an authorized repair location for Samsung mobile devices. With over 600 locations across the US, we are confident you will find a location near you. Samsung products are covered by a limited 12-month warranty against manufacturing defects in material and workmanship, as specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. Additionally, for eligible devices, you can choose to add coverage through Samsung Care+, offering extended protection and support. Please contact our Samsung Support Team to learn more about your warranty options and Samsung Care+ coverage. Thank you for your review. We appreciate you choosing Samsung. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
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https://www.samsung.com/us/support/samsung-care-plus/
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https://www.samsung.com/us/support/samsung-care/
-Ty
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https://www.samsung.com/us/support/samsung-care-plus/
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https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Dave
Verified Purchase:Yes
Much lighter then the 6. Love the wider screen when folded. And the more boxed screen when unfolded gives you much more real estate and the system aps look and function better with the larger screen.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great! Thin, feels good in the hands, able to read
on September 18, 2025
Posted by: BupBup
from Alaska
Expertise:Expert
Verified Purchase:Yes
Great! Thin, feels good in the hands, able to read well on outter display
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Iggiemomma
from Central PA
Expertise:Intermediate
Verified Purchase:Yes
Ive had the Fold 5 and 6 and now Fold 7. By Far, the Fold 7 is Superior due to its size, thinness, and comfortable feel. I am not happy about them taking away the ability to be able to use an S pen, but I understand they did that so they could make the phone thinner. Having said that, the trade off was worth it! The phone feels so good in your hand and it is quite a bit lighter than previous models. This phone (when closed) has a noticeable larger front cover. It really makes a difference. Its smooth, fast and an all around best Fold yet!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for your thoughtful review! We love to see that you've been with the Z Fold line, from the Fold5 and Fold6 to the Fold7. It’s great to see that you’re enjoying the Galaxy Z Fold7, and we appreciate your input on its size, thinness, and comfortable feel. We understand your thoughts about the S Pen. While it remains a valuable part of the Galaxy lineup, our priority with the Fold7 was to deliver the lightest and thinnest experience yet. We believe this trade-off greatly enhances portability and the overall user experience. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Expert
Verified Purchase:Yes
Insane speed, sleek design, samsung killed it with Fold 7. Bigger display and thin phones is the new trend I guess. Cant wait to see what Fold 8 has to offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Oat S
Verified Purchase:Yes
I've always had a Samsung phone since the galaxy S4. Soon as I purchased the fold 3, I fell in love with the folding devices. I had the the fold 4, 6 and the 7. The evolution of this device is amazing. It gets better every time. This Fold 7 is best phone I've had so far. Cheers Samsung.
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for sharing your experience with the Galaxy Z Fold7! We’re proud to see that you’ve been a dedicated Samsung user since the Galaxy S4 and that your journey through our folding devices has been so positive. It’s awesome to know that you fell in love with the Fold series, and we appreciate your feedback on the evolution of these devices. We strive to make each model better, and it’s great to see that you think the Fold7 is the best phone you’ve had so far. Your enthusiasm for our devices truly inspires us! If you ever have any concerns or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US