Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,589 Reviews)
Rating breakdown 6,589 reviews
5 Stars
5,451
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The Ultimate Folding Phone!!
on August 12, 2025
Posted by: GalaxyNerd
[This review was collected as part of a promotion.] As someone who’s been with the Fold journey since the early days, the Z Fold 7 isn’t just an upgrade—it’s a leap. Its seamless Galaxy AI assistance, immersive entertainment setup, blistering gaming performance, and sleek engineering make it a wonderful all around companion for both work and life. The Fold has never felt more complete or more future ready.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market Period
on August 13, 2025
Posted by: KingofKingNC
[This review was collected as part of a promotion.] I love everything about this phone from its proformance to its style. Very updated technology equipped with awesome AI tech features. The galaxy AI has me astonished. Its so smart and easy to use. 10 out of 10.
Id buy 1000 of these phones
Id buy 1000 of these phones
Value
5
Response from Samsung USBy R&R Team, August 13, 2025
Thank you so much for your candid review! We're elated to see that you love the Galaxy Z Fold7, especially its performance and design. The advanced technology and AI features were designed to enhance your experience, and it’s great to know you find them impressive and easy to use. Your excitement truly inspires us to keep providing innovative devices to our customers! If you have questions or concerns about anything, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Not impressed
on August 20, 2025
Posted by: Josh
from Colorado
Expertise:Expert
I'll start out by saying the features are great but the product design is flawed. I wish I hadn't traded my fold 6 for this. For some reason the inner fold screen protector gets little dents in it from just dust specs. I keep my phone clean as I can. I wipe down with a clean microfiber cloth my fold screen a few times a day. Barely any dust on the inner screen and Ive had it for 3 weeks it has 30-50 tiny little dimples on the screen from dust. I had a fold 4 for 2+ years and a fold 6 for a little over a year never had a single issue like this. I don't know if they used a softer material for the inner screen protector or what but im probably done getting these models now. Maybe mine is a fluke issue but im super unhappy with it I never even use the fold screen now because it gets so easily messed up. I would avoid and stick with the fold 6. I'll try and add a photo if I can borrow another phone with a good enough camera.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 21, 2025
It's great to hear from you, Josh! Thank you for your feedback on the Galaxy Z Fold7! We take our customers' experiences very seriously, and we want to assure you that all Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. If you're considering additional protection, we also offer Samsung Care+ for eligible devices, which provides extended support and peace of mind. You can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days of purchase at samsungcareplus.com. To assist you better, we’d love to gather some additional information about your experience. Please feel free to reach out to us directly at Samsung Support, and we’ll do our utmost to provide the best assistance possible. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent - Thinnest phone yet - Samsung Z Fold 7
on August 25, 2025
Posted by: Tictactechie
Verified Purchase:Yes
This phone is great! I like how thin it is to earlier models. The smaller screen has a bigger face on it. It is working very well for me so far. I did the trade in and feel I got a great deal.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: That Guy
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
Definitely a dope fold phone. I've really enjoyed using it with a few caveats.
1. Even with the 200MP main camera it doesn't hold a candle to even my S22 Ultras picture and video quality. I'll probably switch back in a few years unless they figure this out.
2. Battery life... smaller battery spec wise so I figured it wouldn't be as good but have a cable to charge on your car or you won't make it through a full day.
Outside of that it's dope. I love the functionality, the display is great, it feels good in my hand. Everyone complements it. Love the new AI features like call assist, this has been huge. Bullet pointing business calls so I can be on the move and hold meetings at the same time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever made
on September 6, 2025
Posted by: Berndabest
[This review was collected as part of a promotion.] This phone is more than a phone. It does everything I need pretty much. Makes my life easier. And galaxy AI, things get even better. I love Samsung phones, period.
Value
5
Written by a customer while visiting Samsung US
Posted by: LRP1
from Stamford, CT
Expertise:Intermediate
Verified Purchase:Yes
I am enjoying my phone, I learned a lot using this phone. It's like having a mini tablet with lots of screen space to do other things while playing games.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 9, 2025
Hi LRP1,
We’re so glad you love your Galaxy Z Fold7. The ability to have a wider screen is definitely a game-changer. Thanks for choosing Samsung.
-Ty
Samsung Support
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We’re so glad you love your Galaxy Z Fold7. The ability to have a wider screen is definitely a game-changer. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung merchandise
on September 16, 2025
Posted by: Jeremy
[This review was collected as part of a promotion.] I love Samsung merchandise is awesome I don't understand why everyone don't use Samsung
Value
5
Written by a customer while visiting Samsung US