Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,933 Reviews)
Rating breakdown 6,933 reviews
5 Stars
5,719
4 Stars
889
3 Stars
177
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
My new phone
on May 4, 2026
Posted by: Redneck
[This review was collected as part of a promotion.] Love this phone and the galaxy AI is really cool. Love the fold but I do miss my pen from my note that I traded in
Value
5
Response from Samsung USBy R&R, May 8, 2026
Hello there Redneck,
We are thrilled to hear that you are enjoying your Galaxy Z Fold7! The Galaxy AI and the immersive foldable design provide a unique experience for multitasking and entertainment. Long-time Note users greatly appreciate the S Pen experience, and your feedback is valuable to us. Thank you for sharing your thoughts and for choosing innovation with Samsung.
-Ty
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We are thrilled to hear that you are enjoying your Galaxy Z Fold7! The Galaxy AI and the immersive foldable design provide a unique experience for multitasking and entertainment. Long-time Note users greatly appreciate the S Pen experience, and your feedback is valuable to us. Thank you for sharing your thoughts and for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best fold by far
on May 3, 2026
Posted by: Itsjustannnna
[This review was collected as part of a promotion.] I use the galaxy AI and Gemini for everything. Gemini is so much smarter then siri could ever be and doesn't have to ask chat gpt . I stream non stop on it. No complaints in any department.
Value
5
Response from Samsung USBy R&R, May 8, 2026
Hi there Itsjustannnna,
Thank you for sharing your experience with the Galaxy Z Fold7. Features like Galaxy AI, Gemini, and the immersive foldable display greatly enhance streaming, multitasking, and everyday use, making them feel seamless. It’s wonderful to hear that the Fold has been a reliable all-around device for you. We appreciate your insight into how you use your device, and we're grateful that you chose to embrace innovation with Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Features like Galaxy AI, Gemini, and the immersive foldable display greatly enhance streaming, multitasking, and everyday use, making them feel seamless. It’s wonderful to hear that the Fold has been a reliable all-around device for you. We appreciate your insight into how you use your device, and we're grateful that you chose to embrace innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z fold 7
on May 3, 2026
Posted by: Vexxed502
[This review was collected as part of a promotion.] I agree with the early reviews: the Galaxy Z Fold 7 is the pinnacle of foldable tech. It is no longer just a futuristic concept; it is a refined, daily powerhouse.
Refined Design
The new hinge allows for a gapless, 8.9mm profile that finally feels pocket-friendly. The widened 6.5-inch cover screen solves the "narrow" feel of older models, making one-handed typing feel entirely natural. It is impressively thin, sturdy, and premium in the hand.
The Magic of Galaxy AI
I absolutely love Galaxy AI—it is the real standout of this generation. Features like Circle to Search and Sketch to Image turn the S-Pen into a genuine creative powerhouse. Note Assist is a lifesaver, instantly organizing messy brainstorming notes into professional, actionable layouts. Plus, Interpreter Mode uses both screens for seamless, face-to-face translations. It feels like the phone is actively working to save you time.
Display & Performance
The 8-inch main display is breathtaking at 3,000 nits, remaining vivid even in direct sunlight. Driven by the Snapdragon 8 Elite, it handles intense multitasking—like running three apps at once—without a single stutter.
The Fold 7 is a flagship phone and a pro tablet perfected into one device. For anyone seeking the future of AI-driven productivity and sleek design, this is the ultimate choice.
Refined Design
The new hinge allows for a gapless, 8.9mm profile that finally feels pocket-friendly. The widened 6.5-inch cover screen solves the "narrow" feel of older models, making one-handed typing feel entirely natural. It is impressively thin, sturdy, and premium in the hand.
The Magic of Galaxy AI
I absolutely love Galaxy AI—it is the real standout of this generation. Features like Circle to Search and Sketch to Image turn the S-Pen into a genuine creative powerhouse. Note Assist is a lifesaver, instantly organizing messy brainstorming notes into professional, actionable layouts. Plus, Interpreter Mode uses both screens for seamless, face-to-face translations. It feels like the phone is actively working to save you time.
Display & Performance
The 8-inch main display is breathtaking at 3,000 nits, remaining vivid even in direct sunlight. Driven by the Snapdragon 8 Elite, it handles intense multitasking—like running three apps at once—without a single stutter.
The Fold 7 is a flagship phone and a pro tablet perfected into one device. For anyone seeking the future of AI-driven productivity and sleek design, this is the ultimate choice.
Value
5
Response from Samsung USBy R&R, May 8, 2026
Hello Vexxed502,
Thank you for sharing your experience with the Galaxy Z Fold7. The refined design, immersive display, and Galaxy AI features make the Fold lineup feel next-generation for productivity and creativity. It’s great to hear how much multitasking and AI tools have enhanced your daily experience. We appreciate your feedback and thank you for choosing Samsung as part of your daily routine.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The refined design, immersive display, and Galaxy AI features make the Fold lineup feel next-generation for productivity and creativity. It’s great to hear how much multitasking and AI tools have enhanced your daily experience. We appreciate your feedback and thank you for choosing Samsung as part of your daily routine.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
All around Great phone.
on May 3, 2026
Posted by: Danooh
[This review was collected as part of a promotion.] I use my phone for almost everything. Work and play. I love the Samsung Ai features. Navigation, music, and more with ease.
Value
5
Response from Samsung USBy R&R, May 8, 2026
Hi Winnie,
Thank you for sharing your thoughts on your Galaxy S26 Ultra Silicone Magnet Case. We understand how frustrating it can be to experience issues with the case while using your Galaxy device. The Galaxy S26 Ultra Silicone Magnet Case is designed to provide a smooth feel and a secure fit, while enhancing the phone's premium appearance. We appreciate your feedback and thank you for being a part of the Samsung community.
-Ty
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Thank you for sharing your thoughts on your Galaxy S26 Ultra Silicone Magnet Case. We understand how frustrating it can be to experience issues with the case while using your Galaxy device. The Galaxy S26 Ultra Silicone Magnet Case is designed to provide a smooth feel and a secure fit, while enhancing the phone's premium appearance. We appreciate your feedback and thank you for being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I didnt expect to love it this much.
on May 3, 2026
Posted by: Bert1625
[This review was collected as part of a promotion.] Galaxy AI has changed how i do work. This is amazing
Value
5
Response from Samsung USBy R&R, May 8, 2026
Hey there Bert1625,
Isn’t it great to use Galaxy AI to streamline your day and boost productivity? With the Galaxy Z Fold, you can easily switch from streaming your favorite content to checking email using the multi-screen functionality. Your sentiments highlight the Z Fold 7’s goal: to enhance productivity even while on the go. We love hearing how much Galaxy AI has transformed your workflow on the Galaxy Z Fold 7. The Z Series truly offers a unique balance of productivity, creativity, and entertainment, all in one device. Thank you for your review and for making Samsung a part of your daily routine!
-Ty
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Isn’t it great to use Galaxy AI to streamline your day and boost productivity? With the Galaxy Z Fold, you can easily switch from streaming your favorite content to checking email using the multi-screen functionality. Your sentiments highlight the Z Fold 7’s goal: to enhance productivity even while on the go. We love hearing how much Galaxy AI has transformed your workflow on the Galaxy Z Fold 7. The Z Series truly offers a unique balance of productivity, creativity, and entertainment, all in one device. Thank you for your review and for making Samsung a part of your daily routine!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Terri
Verified Purchase:Yes
I've always liked these phones since I saw my bosses. Last one was the 4, so I upgraded to the 7, and it's bigger and more fun! I highly recommend.
Response from Samsung USBy R&R, May 8, 2026
Hi Terri,
Thank you for sharing your experience with the Galaxy Z Fold7. Upgrading from the Z Fold4 to the Z Fold7 highlights how much the larger display and refined design have improved. It's wonderful to hear that the Fold experience has become even more enjoyable for you. We appreciate your enthusiasm for the Z Fold Series and thank you for choosing Samsung as your preferred brand.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Upgrading from the Z Fold4 to the Z Fold7 highlights how much the larger display and refined design have improved. It's wonderful to hear that the Fold experience has become even more enjoyable for you. We appreciate your enthusiasm for the Z Fold Series and thank you for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 2, 2026
Posted by: Curlycube
[This review was collected as part of a promotion.] I've been a user of samsung phone for a while, and honestly Samsung Z Fold 7 is easily one of the best phones I’ve ever used. The new Galaxy AI features make everything faster and more intuitive—from typing to multitasking. The huge foldable screen makes this the perfect device for streaming shows and playing games with smooth performance and vibrant visuals. If you want power, flexibility, and next-level AI, this phone delivers.
I no longer have to carry both my phone and tablet when this is basically a all in one device.
I no longer have to carry both my phone and tablet when this is basically a all in one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone
on May 2, 2026
Posted by: Matt
It's so beautiful I've never seen a phone this good looking and have such a great cool factor. I wonder how the zfold 8 will top this because wow Im out of words. I had mine for a few months by the way greatbjob Samsung development team
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 11, 2026
What’s up Matt,
Thank you for expressing your enthusiasm for the Galaxy Z Fold7. We are thrilled to hear that the design, premium feel, and overall experience have made such a positive impact on you. The Z Fold series continues to advance mobile innovation with its unique style and immersive experience that truly stands out. We appreciate your choice of innovation with Samsung.
-Ty
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Thank you for expressing your enthusiasm for the Galaxy Z Fold7. We are thrilled to hear that the design, premium feel, and overall experience have made such a positive impact on you. The Z Fold series continues to advance mobile innovation with its unique style and immersive experience that truly stands out. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US