Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,911 Reviews)
Rating breakdown 6,911 reviews
5 Stars
5,704
4 Stars
884
3 Stars
175
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Z fold review
on June 29, 2026
Posted by: Dennmother
[This review was collected as part of a promotion.] I love my z fold, it's just right for streaming, texting, and web surfing with the samsung Ai, the storage is wonderful for pictures and screen shots
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features.
on June 29, 2026
Posted by: Loudoggy
[This review was collected as part of a promotion.] Galaxy AI is amazing on this phone. Picture quality is unbeatable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy fold 7
on June 29, 2026
Posted by: Galaxylvr
[This review was collected as part of a promotion.] This has been my favorite phone in a while! The Ai features are simple and not to invasive from what I can tell
10/10
Would galaxy fold 7 again
10/10
Would galaxy fold 7 again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great with a few exceptions
on June 29, 2026
Posted by: Dannyk138
[This review was collected as part of a promotion.] I use this for work and for that works great for using Galaxy ai to assist with translation bring my patients and I when needed. Came from zfold 4 and apart from some issues with getting it to reliably fast charge, it's an improvement in every way. Still wish it had a built in stylus like the Ultra though.
Value
4
Response from Samsung USBy R&R, July 29, 2026
Hey there Dannyk138,
Thank you for updating us on your experience with the Galaxy Z Fold7. It’s a fantastic device for staying productive throughout the day. The Galaxy AI feature allows for real-time conversation translation, enhancing communication. The Z Fold7 boasts a thinner design, an expansive foldable display, and powerful AI tools that boost productivity and translation capabilities.
We’re glad to hear that it has improved upon your Fold4 and supports your communication with patients. We understand that the inconsistent fast charging and the lack of a built-in stylus are important factors for someone who relies on this device for work. Thank you for sharing your thoughts on the features that would make the Z Fold experience even better. We appreciate you being a part of the Samsung Galaxy family.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for updating us on your experience with the Galaxy Z Fold7. It’s a fantastic device for staying productive throughout the day. The Galaxy AI feature allows for real-time conversation translation, enhancing communication. The Z Fold7 boasts a thinner design, an expansive foldable display, and powerful AI tools that boost productivity and translation capabilities.
We’re glad to hear that it has improved upon your Fold4 and supports your communication with patients. We understand that the inconsistent fast charging and the lack of a built-in stylus are important factors for someone who relies on this device for work. Thank you for sharing your thoughts on the features that would make the Z Fold experience even better. We appreciate you being a part of the Samsung Galaxy family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, needs minor improvements
on June 29, 2026
Posted by: Jaid0809
[This review was collected as part of a promotion.] Pros:
○ Fast performance and great overall value.
○ Thin, lightweight, and surprisingly durable--fits easily in pockets
○ The inner screen size is incredibly pleasant and looks fantastic
○Love Galaxy AI features as well Gemini AI best AI apps could be ever created
Cons:
○ Removing the "Second Screen" option completely killed my workflow bought it specifically to use with my work laptop)
○ Battery life leaves more to be desired but understandable do to how thin/sleek the phone is and its big inner screen.
○ Zoom camera needs a serious upgrade.
If you just want a sleek, durable foldable, it's a great phone. But if you rely on it for specific productivity features like a second monitor, the software choices might let you down.
○ Fast performance and great overall value.
○ Thin, lightweight, and surprisingly durable--fits easily in pockets
○ The inner screen size is incredibly pleasant and looks fantastic
○Love Galaxy AI features as well Gemini AI best AI apps could be ever created
Cons:
○ Removing the "Second Screen" option completely killed my workflow bought it specifically to use with my work laptop)
○ Battery life leaves more to be desired but understandable do to how thin/sleek the phone is and its big inner screen.
○ Zoom camera needs a serious upgrade.
If you just want a sleek, durable foldable, it's a great phone. But if you rely on it for specific productivity features like a second monitor, the software choices might let you down.
Value
4
Response from Samsung USBy R&R, July 22, 2026
Hola Jaid0809,
The Galaxy Z Fold7 is notable for its fast performance, lightweight design, and vibrant inner display, which enhances multitasking and entertainment experiences. The inclusion of Galaxy AI and Gemini provides useful tools that further maximize the phone's capabilities. We acknowledge that the removal of the Second Screen option impacted your workflow, and we recognize that there is potential for improvement in battery life and camera zoom. Thank you for sharing your detailed feedback with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 is notable for its fast performance, lightweight design, and vibrant inner display, which enhances multitasking and entertainment experiences. The inclusion of Galaxy AI and Gemini provides useful tools that further maximize the phone's capabilities. We acknowledge that the removal of the Second Screen option impacted your workflow, and we recognize that there is potential for improvement in battery life and camera zoom. Thank you for sharing your detailed feedback with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Productivity at finger tips
on June 29, 2026
Posted by: Vasred
[This review was collected as part of a promotion.] I’ve been using a foldable phone for the past four years, and it has significantly transformed the way I work. It has become far more than just a smartphone—it’s my mobile productivity hub.
With it, I can seamlessly join team meetings, review and complete important work on the go, and stay available with full fidelity whenever I’m needed. Combined with Samsung DeX and AR glasses, I can effectively carry my desktop experience wherever I go.
It also serves as my personal knowledge capture system. I can record meetings, transcribe conversations when needed, manage videos and recordings, and even translate content using my Meta glasses. These capabilities have streamlined how I capture, organize, and access information throughout the day.
Most importantly, it has given me the freedom to work from virtually anywhere without carrying a laptop. For my workflow, the foldable device has become an indispensable productivity tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 29, 2026
Posted by: briwil
[This review was collected as part of a promotion.] I hesitated buying it because I always thought the extra screen space of a Fold was just an extravagance. Now having had it for a few months, while I do still think it is an extravagance, I also find it hard to imagine not having it. I used the phone fully-opened for so many apps, from surfing the web, to filling out forms, to playing Roblox with my kid, I still get a slight excitement each time I crack it open (no pun intended, I've treated this phone the same as every other phone I've ever had and it is a champ, so issues, no fragility; I was gardening the other day with it in my pocket and not a specs of dirt or dust when I opened it later).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 29, 2026
Posted by: Bahadean
[This review was collected as part of a promotion.] Very good for business used and email, vedio watching
Value
5
Written by a customer while visiting Samsung US