Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,933 Reviews)
Rating breakdown 6,933 reviews
5 Stars
5,719
4 Stars
889
3 Stars
177
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Great product bought it for the wife and she ❤️ i
on May 11, 2026
Posted by: Shelovesit
[This review was collected as part of a promotion.] Great product bought it for the wife, she loves it, easy to navigate and work from while she is on the road, was not expecte the folding to be that easy but it was seems less and very easy to maintain control.
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hi Shelovesit,
We are thrilled to hear how much your wife is enjoying the Galaxy Z Fold7! The smooth folding design and large display make multitasking and staying productive on the go feel easy and natural. Thank you for reaching out to us and sharing your experience. Great job you! We appreciate your choice of innovation with Samsung.
-Ty
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We are thrilled to hear how much your wife is enjoying the Galaxy Z Fold7! The smooth folding design and large display make multitasking and staying productive on the go feel easy and natural. Thank you for reaching out to us and sharing your experience. Great job you! We appreciate your choice of innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
ZERO ISSUES!
on May 11, 2026
Posted by: AustinB
[This review was collected as part of a promotion.] I have owned many fold devices from Samsung and all did really well for what they had to offer but this one specifically blew me away in all categories, the durability is insane! The clarity with the screen is amazing! And the bigger cover screen and inside screen definitely make up for the past years! DO NOT SKIP ON THIS PHONE!
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hey there AustinB,
We truly appreciate hearing this kind of excitement from long-time Fold users. The Galaxy Z Fold7 was designed to provide a more refined experience in terms of durability, display quality, and everyday usability. It's wonderful to know that the larger screens and improved performance really stood out to you. Thank you for your loyalty to the Z Fold series and for making Samsung a part of your daily life!
-Ty
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We truly appreciate hearing this kind of excitement from long-time Fold users. The Galaxy Z Fold7 was designed to provide a more refined experience in terms of durability, display quality, and everyday usability. It's wonderful to know that the larger screens and improved performance really stood out to you. Thank you for your loyalty to the Z Fold series and for making Samsung a part of your daily life!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Unmatched Versatility and Sleek Design
on May 11, 2026
Posted by: TechFoldUser
[This review was collected as part of a promotion.] The Galaxy Z Fold7 has completely transformed how I use a mobile device. The primary reason I love this phone is the incredible versatility it offers. Having the ability to use a standard, fully functional phone while it is closed and then unfolding it into a mini-tablet or "portable TV" is a game-changer for my daily routine. It makes streaming movies and multitasking for work significantly more enjoyable.
Despite the complex hinge and dual screens, I am most impressed by how thin the device feels. It is remarkably sleek for a foldable, fitting comfortably in my pocket without the bulk I expected.
I have also been utilizing Galaxy AI to streamline my tasks, which makes the large internal display even more productive. Whether I am using it for gaming or catching up on sports, the transition between the screens is seamless. This phone truly offers the best of both worlds without compromising on portability or style.
Despite the complex hinge and dual screens, I am most impressed by how thin the device feels. It is remarkably sleek for a foldable, fitting comfortably in my pocket without the bulk I expected.
I have also been utilizing Galaxy AI to streamline my tasks, which makes the large internal display even more productive. Whether I am using it for gaming or catching up on sports, the transition between the screens is seamless. This phone truly offers the best of both worlds without compromising on portability or style.
Value
5
Response from Samsung USBy R&R, May 12, 2026
Hi there TechFoldUser,
Thank you for taking the time to share your thoughtful feedback on the Galaxy Z Fold7. The ability to transition seamlessly between a compact phone and an immersive tablet experience is what makes the Fold lineup so unique. We are delighted to hear that the slim design, multitasking capabilities, and Smart AI features have become valuable aspects of your daily routine. We appreciate your insights and thank you for sharing your experiences with us. Most importantly, thank you for choosing innovation with Samsung; we are happy to have you as part of our community.
-Ty
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Thank you for taking the time to share your thoughtful feedback on the Galaxy Z Fold7. The ability to transition seamlessly between a compact phone and an immersive tablet experience is what makes the Fold lineup so unique. We are delighted to hear that the slim design, multitasking capabilities, and Smart AI features have become valuable aspects of your daily routine. We appreciate your insights and thank you for sharing your experiences with us. Most importantly, thank you for choosing innovation with Samsung; we are happy to have you as part of our community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on May 11, 2026
Posted by: Tarasa
[This review was collected as part of a promotion.] This hone has awesome quality and features. I used the galaxy AI to fix a paper I was writing. I love how easy it was to use. I have been buying samsung phones as long as they have been being made. I love them
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hola Tarasa,
Thank you for your continued support of Samsung devices. We enjoy hearing how helpful Galaxy AI has been for your everyday tasks, such as writing and editing. The Galaxy Z Fold7 combines powerful features with a smooth user experience that seamlessly fits into daily life. We appreciate your feedback, especially knowing how your device is enhancing your life. Thank you for taking the time to share your thoughts and for choosing Samsung as your preferred brand.
-Ty
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Thank you for your continued support of Samsung devices. We enjoy hearing how helpful Galaxy AI has been for your everyday tasks, such as writing and editing. The Galaxy Z Fold7 combines powerful features with a smooth user experience that seamlessly fits into daily life. We appreciate your feedback, especially knowing how your device is enhancing your life. Thank you for taking the time to share your thoughts and for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great productivity phone.
on May 11, 2026
Posted by: spookyghost
[This review was collected as part of a promotion.] Being able to open up this phone is absolutely worth the compromised it comes with. The cameras are still pretty solid and the battery is solidly in good enough territory. The outside screen is the perfect size for regular phone tasks, and opening it up is great for games, YouTube, PDFs, sheets, etc. the weight and thinness are insane for the form factor and I live holding it all the time. The Galaxy AI is helpful but not in your face. AI select is great, audio eraser is sweet, and overall it makes the phone a bit more pleasant.
Value
5
Response from Samsung USBy R&R, May 13, 2026
Ahoy spookyghost,
The Galaxy Z Fold7 truly excels in both productivity and entertainment. We’re pleased to know that the combination of portability, multitasking capabilities, and immersive viewing experience has been positive for you. Features like AI Select and Audio Eraser enhance everyday use, making it feel even smoother. Thank you for your feedback and for choosing innovation with Samsung.
-Ty
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The Galaxy Z Fold7 truly excels in both productivity and entertainment. We’re pleased to know that the combination of portability, multitasking capabilities, and immersive viewing experience has been positive for you. Features like AI Select and Audio Eraser enhance everyday use, making it feel even smoother. Thank you for your feedback and for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
It has the best camera and zoom in quality. I've e
on May 10, 2026
Posted by: Angel
from North Carolina
Expertise:Beginner
Verified Purchase:Yes
This phone has it all from camera quality to text correction, spelling, and overall the movie quality is great on it. This is the first time my own a galaxy z Fold 7 and the phone is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, May 13, 2026
Hiya Angel,
We are thrilled to hear how much you’re enjoying your first experience with the Galaxy Z Fold7. From the camera and zoom quality to streaming and everyday convenience, it’s fantastic to know that the device has provided such a well-rounded experience for you. Thank you for being a Samsung customer!
-Ty
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We are thrilled to hear how much you’re enjoying your first experience with the Galaxy Z Fold7. From the camera and zoom quality to streaming and everyday convenience, it’s fantastic to know that the device has provided such a well-rounded experience for you. Thank you for being a Samsung customer!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Great phone, but hate the angel wings effect
on May 10, 2026
Posted by: NC Buyer
I enjoy the phone, with one exception. I hate the angel wings effect that occurs when the phone is closed due to the screens touching. I contacted Samsung about this issue and was referred to a third party for repair, but was told that Samsung made the phone so thin that there was no issue and to clean the screen frequently.
Overall, I wish I had kept my Z Fold 6
Response from Samsung USBy R&R, May 11, 2026
Hey there NC Buyer,
Thank you for sharing your experience with the Galaxy Z Fold 7. The slim design and large, immersive display offer a distinctive feel, and we understand how significant the changes between generations can be for longtime Fold users. We appreciate your comments about potential issues that may arise with your device over time. By cleaning your display periodically, you can keep the screen smooth and make navigation easier. We value your honest feedback and loyalty to the Galaxy Z Fold series. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. The slim design and large, immersive display offer a distinctive feel, and we understand how significant the changes between generations can be for longtime Fold users. We appreciate your comments about potential issues that may arise with your device over time. By cleaning your display periodically, you can keep the screen smooth and make navigation easier. We value your honest feedback and loyalty to the Galaxy Z Fold series. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features. It is a total c
on May 9, 2026
Posted by: 000733
[This review was collected as part of a promotion.] This phone is a total computer in the PaLM of my hand there's no need to have AA computer laptop are a tablet, it is all-in-one.
Value
5
Response from Samsung USBy R&R, May 12, 2026
Hello 000733,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The ability to combine the features of a phone, tablet, and productivity device into one experience is what makes the Fold lineup unique. It's exciting to hear that this device has become such an all-in-one companion for your daily routine. Thank you for choosing innovation with Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The ability to combine the features of a phone, tablet, and productivity device into one experience is what makes the Fold lineup unique. It's exciting to hear that this device has become such an all-in-one companion for your daily routine. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US