Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,933 Reviews)
Rating breakdown 6,933 reviews
5 Stars
5,719
4 Stars
889
3 Stars
177
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
This product should have been saved in the drafts
on May 14, 2026
Posted by: Twinwin2
[This review was collected as part of a promotion.] Opening and closing this phone creates a squishing sound and eventually will create a problem mine did not too long after buying also the screen has a screen like protector that starts to peal and it's the actual screen I also this it should find with a case protector and stylus other than that it's a pretty great phone and has very interactive Galaxy AI, this is the second fold now...
Value
3
Response from Samsung USBy R&R, May 18, 2026
Hey Twinwin2,
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series stands out with its immersive display and interactive Galaxy AI features, and we appreciate hearing both the positives and your concerns regarding long-term durability.
If you are noticing that your Galaxy Z Fold7 display is peeling after a short period of use, please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under the limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung support team for further assistance. The unique foldable design continues to provide a one-of-a-kind experience for many Galaxy users. We are here to help, and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series stands out with its immersive display and interactive Galaxy AI features, and we appreciate hearing both the positives and your concerns regarding long-term durability.
If you are noticing that your Galaxy Z Fold7 display is peeling after a short period of use, please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under the limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung support team for further assistance. The unique foldable design continues to provide a one-of-a-kind experience for many Galaxy users. We are here to help, and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fold
on May 13, 2026
Posted by: Mellowmama
[This review was collected as part of a promotion.] I love my device. The Galaxy AI works great and the screen fold is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The massive screen makes this the best phone ever.
on May 13, 2026
Posted by: Omegabiker
[This review was collected as part of a promotion.] Best phone ever for streaming, gaming and video chats. Also comes in very handy for work which is part of the reason i bought it. Ive been loyal to samsung my whole life. And this phone is the the icing on the cake for me. I dont think i can ever go back to a regular phone after experiencing the folds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I couldn't love without my Fold 7
on May 13, 2026
Posted by: Phoneforfuzz
[This review was collected as part of a promotion.] From the beginning to the end of the day I don't go anywhere without my phone and honestly I couldn't see myself doing any of my work on any other phone other than my full seven the convenience is just insane I mean you cannot show me any other phone that provides the portability and convenience that the fold does with the same processing power did I mention that you can pretty much run a whole Nintendo switch on this if you know what you're doing. Tons of other really highly detailed games that almost rival once you'd find on consoles like neverness to everness And with the new one UI 8.5 it just keeps getting better and better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and reliable
on May 13, 2026
Posted by: Nickkz
[This review was collected as part of a promotion.] Been rocking my Z Fold 7 for almost a year and have had no issues! Love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold 7 is exceeding my expectations
on May 13, 2026
Posted by: Fold7Fan
[This review was collected as part of a promotion.] From the moment I picked it up, I knew the experience was going to be out of this world. From multitasking to all the customizations, this phone can handle everything smoothly. I can't imagine grabbing any other phone that isn't a foldable phone now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Top of the line phone for multitasking/streaming/g
on May 13, 2026
Posted by: samsunglover
[This review was collected as part of a promotion.] Galaxy AI is very nice to have and partner with the new and improved Bixby! They both work great at helping you use your device to the fullest. AI tools help with calling, messages, internet, multitasking, and so much more.
This phone is amazing if you like streaming, gaming or multitasking often! Its thin and has good battery life and a fast enough processor for most games. The crease is not noticeable unless you tilt the screen, looking straight ahead its a big flat screen! Its great for editing photos, or using a bigger screen for any preferred reasons.
The only downsides I can think of is the cases, its hard to find solid cases that are comfortable and long lasting, especially when the phone first came out. Its gotten better since. As well as the camera, which is a big downgrade from my S24 Ultra. The S line has top tier cameras, and the S26 Ultra camera/processing power far exceeds the fold. Outside of that, a lovely well balance reliable phone.
Its is very stury and not going to break easy at all. I've had it for almost a year and love it.
This phone is amazing if you like streaming, gaming or multitasking often! Its thin and has good battery life and a fast enough processor for most games. The crease is not noticeable unless you tilt the screen, looking straight ahead its a big flat screen! Its great for editing photos, or using a bigger screen for any preferred reasons.
The only downsides I can think of is the cases, its hard to find solid cases that are comfortable and long lasting, especially when the phone first came out. Its gotten better since. As well as the camera, which is a big downgrade from my S24 Ultra. The S line has top tier cameras, and the S26 Ultra camera/processing power far exceeds the fold. Outside of that, a lovely well balance reliable phone.
Its is very stury and not going to break easy at all. I've had it for almost a year and love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 13, 2026
Posted by: Paperboi
[This review was collected as part of a promotion.] This phone is awesome I love it, I love the camera and how easy-to-use it is.
Value
5
Response from Samsung USBy R&R, May 15, 2026
What’s up Paperboi,
We appreciate you sharing your experience with the Galaxy Z Fold7. The camera system, easy to use interface, and expansive display were all designed to create a premium Galaxy experience from day one. It is great to hear the device has been such an enjoyable fit for your everyday use. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you sharing your experience with the Galaxy Z Fold7. The camera system, easy to use interface, and expansive display were all designed to create a premium Galaxy experience from day one. It is great to hear the device has been such an enjoyable fit for your everyday use. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US