Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,589 Reviews)
Rating breakdown 6,589 reviews
5 Stars
5,451
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
What more could you ask for?
on June 20, 2026
Posted by: Commursenary
[This review was collected as part of a promotion.] This device literally has everything you could ask for. A nice outer screen, perfectly sized. A huge inner screen for watching media, and gaming. Its the same size as any other phone because of how slim it is unfolded. Runs and mobile game I can throw at it, and can perform any task. Using Galaxy AI has become the new google search for me! The battery lasts all day!
Value
5
Response from Samsung USBy R&R, June 23, 2026
Ahoy Commursenary,
Thank you for the fantastic review of the Galaxy Z Fold7. The immersive foldable display, Galaxy AI features, and long-lasting battery are designed to keep up with everything from gaming to productivity. It is wonderful to hear that the device has exceeded your expectations and that Galaxy AI has become such a valuable part of your daily routine. We truly appreciate you sharing your experience. Thank you for being part of the Samsung family.
-Ty
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Thank you for the fantastic review of the Galaxy Z Fold7. The immersive foldable display, Galaxy AI features, and long-lasting battery are designed to keep up with everything from gaming to productivity. It is wonderful to hear that the device has exceeded your expectations and that Galaxy AI has become such a valuable part of your daily routine. We truly appreciate you sharing your experience. Thank you for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance at every detailed feature
on June 21, 2026
Posted by: Michael
[This review was collected as part of a promotion.] The samsung galaxy zfold 7 is capable of every detail offered in previous commercials I would rate the samsung galaxy zfold 7 a 5star experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 18, 2025
Posted by: Shadwin
Battery , Camera ,Durability ,storage, performance, Display
Written by a customer while visiting Samsung US
Customer Rating
4
4 star rating.
on August 5, 2025
Posted by: Stream96jet
[This review was collected as part of a promotion.] Everything is now good about this Z fold 7 phone. Except they removed the stylus features.
Value
4
Written by a customer while visiting Samsung US
Posted by: Miguel
from Riverside, Ca
Expertise:Expert
Verified Purchase:Yes
Great phone but the cameras are lacking. I upgraded from the Samsung Galaxy s24 Ultra and there is a huge difference between these cameras especially in the zoom quality. Compared to other phones on the market that have foldable devices some are out there have amazing cameras. You've got way cheaper phones out of China that have amazing camera quality like vivo. I paid too much for too little.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R, September 23, 2025
Hiya Miguel, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your thoughts. If you are experiencing differences in camera performance. In that case, it’s helpful to know that the Galaxy Z Fold7 is designed to balance powerful performance, a large immersive display, and multi-tasking capabilities, all while delivering high-quality photo and video experiences. The Galaxy Z Fold7 offers many camera settings and features, making it perfect for capturing high-resolution selfies and videos. The 200MP camera on your Galaxy Z Fold7, along with the next-generation ProVisual Engine, allows you to capture your favorite moments in ultra-detailed clarity in various lighting conditions. Nightography, featuring 10-bit HDR, ensures you can record vibrant and bright videos. If you’re interested in learning more about your device’s camera, please explore the online resource linked below, which covers Super HDR, high-resolution photography, different camera modes, and all the ways Galaxy AI can assist in editing. Each Galaxy device has its own unique strengths, and the Fold7 stands out for its versatility and productivity features. Thanks again for being a Samsung user. Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
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https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on September 19, 2025
Posted by: Folarin7
[This review was collected as part of a promotion.] I use my phone for teams video meetings and video calls
Value
5
Written by a customer while visiting Samsung US
Posted by: Ernest
Verified Purchase:Yes
The phone keeps telling me to update it every time. I am tired of updating. Phone of just two months. I have seen update this phone 5 times. Same update all the time
Response from Samsung USBy R&R, December 15, 2025
Ahoy Ernest,
Thanks for your feedback on the Galaxy Z Fold7. Regular software updates are designed to boost device stability and introduce the latest Galaxy features. If updates keep appearing, it could be due to outdated apps or missing patches, especially on a new device. For personalized help, contact our Samsung Support Team so we can better understand your experience and offer a suitable solution. Your feedback helps us improve update notifications, making them easier and more seamless. We appreciate your input and thank you for being part of the Samsung experience.
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
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Thanks for your feedback on the Galaxy Z Fold7. Regular software updates are designed to boost device stability and introduce the latest Galaxy features. If updates keep appearing, it could be due to outdated apps or missing patches, especially on a new device. For personalized help, contact our Samsung Support Team so we can better understand your experience and offer a suitable solution. Your feedback helps us improve update notifications, making them easier and more seamless. We appreciate your input and thank you for being part of the Samsung experience.
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Navydragonboi
from San Francisco, California
Expertise:Intermediate
Verified Purchase:Yes
Great Quality Product With New Apps that helpful fir me Permanently Disabled Veteran Since 1994
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US