Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,589 Reviews)
Rating breakdown 6,589 reviews
5 Stars
5,451
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Best phone on the market!!! Hands Down!!!
on June 15, 2026
Posted by: Eazy2CALL
[This review was collected as part of a promotion.] What a great device!!! I literally have no complains. The quality of the Galaxy Z Fold's pictures are amazing. It uses a very clean operating system. Has enough RAM for quality gaming and multitasking. Best phone on the market hands down. The amount of amazing features are endlless. I've had so much fun with this phone and would definately recommend it to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The big display
on June 15, 2026
Posted by: Mrsako
[This review was collected as part of a promotion.] Everything works great on this phone except the camera sucks compared to the s25 ultra and the battery charging speed is super slow compared to the 25ultra other than that it's a great phone
Give it a four star because of the slow battery charge in the camera quality
Give it a four star because of the slow battery charge in the camera quality
Value
4
Response from Samsung USBy R&R, June 18, 2026
Hiya Mrsako,
The Galaxy Z Fold7 features an immersive foldable display, powerful multitasking capabilities, and Galaxy AI tools that enhance everyday productivity. It’s great to hear that you are enjoying the overall experience.
The camera on the Galaxy S25 Ultra is outstanding, making it difficult to compare with other devices due to its impressive features. The Galaxy Z Fold7 camera includes a 200MP wide lens, along with a 12MP ultra-wide lens and a 10MP telephoto lens, offering 3x optical zoom and 30x Space Zoom.
We appreciate your feedback on the camera and charging speed, as it helps us refine future Galaxy devices. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 features an immersive foldable display, powerful multitasking capabilities, and Galaxy AI tools that enhance everyday productivity. It’s great to hear that you are enjoying the overall experience.
The camera on the Galaxy S25 Ultra is outstanding, making it difficult to compare with other devices due to its impressive features. The Galaxy Z Fold7 camera includes a 200MP wide lens, along with a 12MP ultra-wide lens and a 10MP telephoto lens, offering 3x optical zoom and 30x Space Zoom.
We appreciate your feedback on the camera and charging speed, as it helps us refine future Galaxy devices. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy fold 7, I love that the phone opens up.
on June 16, 2026
Posted by: IrishKitty65
[This review was collected as part of a promotion.] Galaxy fold 7 the wider screen makes it easier for my to read. Does the galaxy AI have any input towards any of the apps on this phone.
Value
5
Response from Samsung USBy R&R, June 17, 2026
Hi there IrishKitty65,
Thank you for sharing your experience with the Galaxy Z Fold 7. It's wonderful to hear that the wider display has made reading more comfortable and enjoyable. We're pleased that you're exploring the Galaxy AI features and the various possibilities they bring to your everyday applications. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold 7. It's wonderful to hear that the wider display has made reading more comfortable and enjoyable. We're pleased that you're exploring the Galaxy AI features and the various possibilities they bring to your everyday applications. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kingwood Texas
Expertise:Intermediate
Verified Purchase:Yes
I have been a big Fold fan from the fold 3. Somthing i have had in common with the big screen thry tend to fail on the 2nd year. I have owned a 3,4,6, and now a 7. Weathe the hinge tend to fsil to the scree going black. Everything els is good. I cant see my self buying a diffrent phone with the exception of the trifold but thr cost and the big screen i would need an extended warranty.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, June 17, 2026
Hello Giovanni S Alberto,
Thank you for being such a loyal fan of the Z Fold series over the years. We’re pleased to hear that the Galaxy Z Fold7 continues to provide the large screen experience you enjoy. We understand your concerns about long-term durability, and we appreciate you sharing your experiences as you continue to support the Fold lineup. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for being such a loyal fan of the Z Fold series over the years. We’re pleased to hear that the Galaxy Z Fold7 continues to provide the large screen experience you enjoy. We understand your concerns about long-term durability, and we appreciate you sharing your experiences as you continue to support the Fold lineup. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ai upgrade is great
on June 17, 2026
Posted by: Fold7user
[This review was collected as part of a promotion.] The ui 8 upgrade to include the Ai is great to use. I highly recommend this phone.
Value
5
Response from Samsung USBy R&R, June 17, 2026
Hello Fold7user,
Thank you for sharing your experience with the Galaxy Z Fold7. It is wonderful to hear you are enjoying the One UI 8 update and the Galaxy AI features. We appreciate your recommendation and are glad the phone has been such a great fit. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It is wonderful to hear you are enjoying the One UI 8 update and the Galaxy AI features. We appreciate your recommendation and are glad the phone has been such a great fit. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A True Flagship Device
on June 18, 2026
Posted by: Jensox
[This review was collected as part of a promotion.] While closed, the Galaxy Fold7 competes with every other flagship device on the market. While no specific feature is standout, the overall package delivers on every front: screen performance, cameras, internal chipset, etc - it performs as well as any premium device on the market. Samsung's Android OS feels feature-laden and yet seamless; I've never felt it was burdensome or laggy, and every feature or setting I've needed was easily found. If I have any minor complaint it might be the battery size; it's plenty big for a busy day's use, but it's the one area the hardware seems "good enough" instead of "class leading".
And then you unfold the phone. If the Fold7 keeps up with the competition while closed, opening the phone feels like a turbo boost in a racing game that leaves the competition in the dust. People out and about still routinely stop me and ask what just happened, or where I kept my tablet. Multitasking is a breeze - email and calendar? Spreadsheet and text message? PDF and video chat? Using this device in a meeting or while managing life feels like cheating.
I'm a little more than six months into owning the Fold7, and I would buy this device again in a heartbeat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Great
on June 18, 2026
Posted by: TravLynn12
[This review was collected as part of a promotion.] So many things need to be considered when making a folding phone. Samsung has thought of almost everything that I could want. The main area that this phone struggles is in "open" screen mode. The aspect ratio simply doesn't fit well with a lot of apps and even Samsung's own UI doesn't seem to like to transition smoothly or easily often requiring apps or require closing and opening with the phone itself. It's as if the user never truly gets to take advantage of the entire screen for viewing video or playing games because the aspect ratio doesn't fit into the scheme many video players and apps aren't optimized for. I understand that this isn't necessarily a Samsung problem but it should be considered by end users who may be under the impression that they will get true full screen modes when the phone is opened.
Value
4
Response from Samsung USBy R&R, June 19, 2026
Hello there TravLynn12,
The Galaxy Z Fold7 features dual immersive displays, powerful multitasking capabilities, and Galaxy AI, designed to help you be more productive. We appreciate your recognition of the innovation behind our foldable devices. Your comments about app optimization and screen scaling in the unfolded view are valuable and aid us in continuing to refine the foldable experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 features dual immersive displays, powerful multitasking capabilities, and Galaxy AI, designed to help you be more productive. We appreciate your recognition of the innovation behind our foldable devices. Your comments about app optimization and screen scaling in the unfolded view are valuable and aid us in continuing to refine the foldable experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Almost perfect.
on June 19, 2026
Posted by: RubenMtz75
[This review was collected as part of a promotion.] This phone has everything I need and then some. Speed, battery, and functions.
Only thing missing is the S Pen
Only thing missing is the S Pen
Value
5
Written by a customer while visiting Samsung US