Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,589 Reviews)
Rating breakdown 6,589 reviews
5 Stars
5,451
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Multi Task Beast
on June 6, 2026
Posted by: BlueberryGoon
[This review was collected as part of a promotion.] I finally upgraded from the ultra 22 up to the fold 7. While the difference in camera isn't too great, there is a lot more features I will happily enjoy. Recently in the last 6 months, I've been receiving a ton of spam calls and during the initial setup and transfer of my sim, the phone asked if I wanted to enable the Ai screening option. Honestly I didn't think it would be very helpful but I came to find out that it would pick up the spam calls and waste the telemarketers time and I wouldn't have to deal with the pesky notifications or voice mails they always leave behind.
Just that interaction alone has me rearing to make use of all the other AI features it has to offer. But as far as the phone itself goes, it's majestic. I still get to enjoy the real estate of the outside display like what I already was used to. Then you open up the phone and you have a mini tablet to use. The software interaction is way better than I expected since it is android but also simulates a laptop experience. I definitely struggled to decide between this and the ultra 26 but I'm 3 days into the fold and I don't see myself going back. 5/5 🌟
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This device has a large screen love the fold !
on June 7, 2026
Posted by: Samsungacc
[This review was collected as part of a promotion.] Galaxy ai feature is wonderful on this phone ! Large screen for viewing gaming or just scrolling online , my phone definitely has a huge impact in my life bc I use it for everything work school personal play even gaming and watching movies
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung phones don't last
on June 8, 2026
Posted by: Mathew
[This review was collected as part of a promotion.] The quality of the phones now is low including the ranges. Older phones had better range and newer phones made cheap and no signals but pricey
Value
1
Response from Samsung USBy R&R, June 10, 2026
Hi Mathew,
Thank you for sharing your thoughts on the Galaxy Z Fold 7. This device combines innovative engineering with a large, immersive display that sets it apart from traditional smartphones. We appreciate your insights regarding device durability and connectivity performance over time.
The Galaxy Z Fold 7 provides optimal connectivity support, including 5G and Wi-Fi 7 across all band options. If you notice your phone struggling with its network, it may be helpful to perform a network reset. To do this, open **Settings**, tap **General management**, then select **Reset** and choose **Reset network settings**. You will be prompted to enter your PIN or password if one is set. Finally, tap **Reset**. You can then test your mobile connection.
For more information, please check out the online articles linked below. Feedback from long-time Galaxy users is always valuable and helps us continuously improve the experience. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold 7. This device combines innovative engineering with a large, immersive display that sets it apart from traditional smartphones. We appreciate your insights regarding device durability and connectivity performance over time.
The Galaxy Z Fold 7 provides optimal connectivity support, including 5G and Wi-Fi 7 across all band options. If you notice your phone struggling with its network, it may be helpful to perform a network reset. To do this, open **Settings**, tap **General management**, then select **Reset** and choose **Reset network settings**. You will be prompted to enter your PIN or password if one is set. Finally, tap **Reset**. You can then test your mobile connection.
For more information, please check out the online articles linked below. Feedback from long-time Galaxy users is always valuable and helps us continuously improve the experience. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone awesome
on June 9, 2026
Posted by: Jadakisww
[This review was collected as part of a promotion.] The galaxy z fold is in a class by itself what a awesome phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's wonderful in every way
on June 10, 2026
Posted by: SonnyL
[This review was collected as part of a promotion.] I use it mainly for gaming, but I also take a lot of photos. This device might have the highest quality and options that I've ever seen.
I also like the AI features, I'm currently writing a novel and it's helped in those moments of writers block.
I also like the AI features, I'm currently writing a novel and it's helped in those moments of writers block.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Fold yet.
on June 11, 2026
Posted by: Samsungguru
[This review was collected as part of a promotion.] I have been using the Fold 7 for almost a year now. It has been a very reliable device. The fact that I can fold it up and it fits perfectly in my pocket and is the size of standard phone. It runs all the apps without issue but some of the apps do have issues with the larger screen size. The AI features that have been recently enhanced are easy to use. I have throughly enjoyed using it and look forward the Fold 8.
Value
4
Response from Samsung USBy R&R, June 12, 2026
Hola Samsungguru,
The Galaxy Z Fold7 highlights the remarkable flexibility and convenience that set foldable devices apart. It's wonderful to know that the compact design, reliability, and Galaxy AI features have greatly enhanced your experience. I value your feedback about app optimization on the larger display and your enthusiasm for future Fold devices. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 highlights the remarkable flexibility and convenience that set foldable devices apart. It's wonderful to know that the compact design, reliability, and Galaxy AI features have greatly enhanced your experience. I value your feedback about app optimization on the larger display and your enthusiasm for future Fold devices. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Huge upgrade from the 7
on June 12, 2026
Posted by: Watch8classic4life
[This review was collected as part of a promotion.] Are you originally got the watch Seven As my first smartwatch.
Hate to say I was disappointed in the battery life, as I did purchase it as a way to track sleep and health.
This changed dramatically with the watch.Eight classic.
Hate to say I was disappointed in the battery life, as I did purchase it as a way to track sleep and health.
This changed dramatically with the watch.Eight classic.
With galaxy AI integration. A physical spinning bezel for use and look, upgraded battery. I have next in no complaints about this watch.
Battery life could still be a little bit better.But with the size of the watch, i'm not sure how much better I could ask for maybe another hour or two.
Seamlessly connects to all of my samsung devices.I also like how it will connect to outside of the samsung ecosystem.Unlike other companies.
Works great with my z fold seven as well as my galaxy budge, four pro.
I would suggest anyone looking to upgrade or looking for the first smartwatch.
If you have a smaller wrist do get the smaller model. Outside of that, I ten out of ten recommend.
If you have a smaller wrist do get the smaller model. Outside of that, I ten out of ten recommend.
Thank you samsung for another great product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A perfect tool
on June 15, 2026
Posted by: Drbee
Expertise:Expert
After nearly a year now, I don't believe I could return to a single screen phone. Size, hinge smoothness, internal screen sharpness... I'm not sure what else I can say other than I believe this is a perfect design for me. And that it is narrower than the S24 Ultra just makes it easier to hold. I use every bit of these displays. And that it is built around the Android One UI platform means I can customize everything...I am not locked into a limited fenced world. Oh such flexibility and usability. I open it up, Attach it to my Erg and row to videos in the Swiss Alp lakes. This thing is rock solid durable, very bright and is my do everything device, even reading books is very book-like.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US