Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,562 Reviews)
Rating breakdown 5,562 reviews
5 Stars
4,623
4 Stars
666
3 Stars
145
2 Stars
39
1 Star
89
87%of customers recommend this product.
(
635 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Love My Z Fold 7 Most Amazing Phone Super Camera
on November 6, 2025
Posted by: Ladyledlover
[This review was collected as part of a promotion.] I am amazed daily with my new galaxy Samsung Z Fold 7. Such a huge improvement from my Z fold 5. Galaxy Al is a big plus for all your needs. I use the camera daily such beautiful pictures. The phone is so light and easy to handle. I use the large screen to watch videos and show off my beautiful photos. I'm glad I decided to buy this phone its sleek look and great performance and updates make it worth the money.
Value
5
Response from Samsung USBy R&R, November 7, 2025
Hey Hey Ladyledlover,
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. Its sleek design, flexible layout, and advanced camera are built to support creativity, entertainment, and everyday use. The addition of Galaxy AI makes organizing, editing, and viewing content even more seamless. It’s wonderful to know that the Galaxy Z Fold7 is delivering the features and experience you expected. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. Its sleek design, flexible layout, and advanced camera are built to support creativity, entertainment, and everyday use. The addition of Galaxy AI makes organizing, editing, and viewing content even more seamless. It’s wonderful to know that the Galaxy Z Fold7 is delivering the features and experience you expected. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jim Taylor
from Katy, TX
Expertise:Intermediate
Verified Purchase:Yes
Absolutely love it. People are wowed when I open it up to see pics or documents, or watch videos. Great camera! Great phone!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and well built
on November 14, 2025
Posted by: Supaflychris
[This review was collected as part of a promotion.] Love the ai use this phone everyday for work and watching streams game changer coming from competition this phone blows it out of the water
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The BEST Ever
on December 6, 2025
Posted by: Redskins77
[This review was collected as part of a promotion.] My Galaxy Fold is amazing, the AI feature is very intuitive. I love the feature of being able to open the phone for multi tasking. I'm able to send emails on one screen and review notes on the other screen with the convenience of a single device. It's similar to working in the office with 2 monitors. Samsung continues to revolutionize the electronic world.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jonathan Ho
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Thin edges compared to fold 6 with larger foot print if handheld just like an S25 ultra but without the S pen support tho. Not worth the upgrade from fold 6 in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, February 12, 2026
Hey Jonathan Ho,
Thank you for sharing your insights and discussing the different Galaxy Z Fold7 generations. The Galaxy Z Fold7 aims to offer a slimmer design, greater usability, and improved performance, while upholding Samsung’s tradition of innovation. We value your input and thank you for being part of our journey and sharing what matters most to you. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights and discussing the different Galaxy Z Fold7 generations. The Galaxy Z Fold7 aims to offer a slimmer design, greater usability, and improved performance, while upholding Samsung’s tradition of innovation. We value your input and thank you for being part of our journey and sharing what matters most to you. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kenny
from Slc ut
Expertise:Intermediate
Verified Purchase:Yes
Love this phone it definitely exceeds its predecessors, however the design makes it harder to fit on wireless chargers as the camera lenses protrude creating a gap that it doesnt like to stay charging on unless its at an awkward angle to my chargers.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, December 18, 2025
Hey there, Kenny,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you enjoy the device and how it builds on previous generations. The Fold7 was designed to deliver powerful multitasking, immersive displays, and advanced camera technology, which are essential to its overall performance. Your feedback on wireless charging alignment provides valuable insight as Galaxy continues to improve how design and everyday usability work together. We appreciate your thoughtful feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you enjoy the device and how it builds on previous generations. The Fold7 was designed to deliver powerful multitasking, immersive displays, and advanced camera technology, which are essential to its overall performance. Your feedback on wireless charging alignment provides valuable insight as Galaxy continues to improve how design and everyday usability work together. We appreciate your thoughtful feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ash G
from Texas
Expertise:Expert
Verified Purchase:Yes
Form factor of the phone is comfortable for portrait front panel viewing. The inner screen is an immersive experience while watching videos. It's comfortable and relaxing to view content on a large screen. The sound quality of music and calls is impressive. The thinness of the phone is remarkable considering so many features are packed into this phone. It's a futuristic-looking phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Veronica
from PA
Expertise:Intermediate
Verified Purchase:Yes
I don't have any complaint of their service, what they offered is what I got. Im very satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 16, 2026
Hi Veronica,
Thanks for sharing your experience with the Galaxy Z Fold7. Knowing that everything met your expectations emphasizes the value of a seamless and dependable experience from beginning to end. Your feedback helps reinforce trust in the Galaxy ecosystem. We appreciate your choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Z Fold7. Knowing that everything met your expectations emphasizes the value of a seamless and dependable experience from beginning to end. Your feedback helps reinforce trust in the Galaxy ecosystem. We appreciate your choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US