Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,589 Reviews)
Rating breakdown 6,589 reviews
5 Stars
5,451
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Always Z-fold for ME
on May 14, 2026
Posted by: ScorpiOutlaw
[This review was collected as part of a promotion.] I bought the Samsung Z-Fold 7 for the first time and I was a little skeptical at first because I've heard other reviews about how the middle of the screen would get a crease but I absolutely love this z-fold I will never get a different phone I love the versatility of it I love that you can go from a small screen to a tablet size screen that you can do three things at a time <multitasking> if you were a multitasker you will absolutely love this phone I will never get another phone I am a z-fold fan 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The z fold 7
on May 14, 2026
Posted by: Hbrooks52
[This review was collected as part of a promotion.] The Z fold 7 is an amazing device! I honestly don't use all the features all the time but do find them handy when I need them. Also with the new update the AI features make this phone the best on the market!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone it could be a phone and a tablet
on May 14, 2026
Posted by: Samsungforlifezfold7
[This review was collected as part of a promotion.] I like watching movies on it its like a mini tv and playing games also video calls and connect to my tv all my tvs are samsumg it connecting to my washer and dryer too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung absolutely nailed it!
on May 15, 2026
Posted by: jpathawk
[This review was collected as part of a promotion.] The Samsung Z Fold 7 is not just a phone — it feels like carrying a premium smartphone, tablet, productivity workstation, and entertainment hub all in one sleek device. The foldable display is stunning, smooth, and incredibly immersive, whether I’m multitasking, watching videos, reviewing documents, or just browsing.
What impresses me most is how practical it is. The large inner screen makes multitasking effortless, and the outside display is perfect for quick everyday use. The build feels premium, the performance is fast and responsive, and the camera quality is excellent. I use Galaxy AI everyday to assist with tasks. Everything about it feels refined, powerful, and futuristic.
For work, travel, entertainment, and daily productivity, this phone is a game changer. Samsung has taken the foldable experience to another level with the Z Fold 7. It is easily one of the most impressive devices I have ever owned, and I highly recommend it to anyone who wants cutting-edge technology in a truly premium package.
What impresses me most is how practical it is. The large inner screen makes multitasking effortless, and the outside display is perfect for quick everyday use. The build feels premium, the performance is fast and responsive, and the camera quality is excellent. I use Galaxy AI everyday to assist with tasks. Everything about it feels refined, powerful, and futuristic.
For work, travel, entertainment, and daily productivity, this phone is a game changer. Samsung has taken the foldable experience to another level with the Z Fold 7. It is easily one of the most impressive devices I have ever owned, and I highly recommend it to anyone who wants cutting-edge technology in a truly premium package.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most incredible device I ever had it
on May 18, 2026
Posted by: Madyyyy
[This review was collected as part of a promotion.] The **Galaxy Z Fold 7 is an exceptional foldable phone** that masterfully combines a massive, immersive inner screen with a sleek, highly functional design. Its top-tier performance, refined multitasking capabilities, and durable hinge make it a powerhouse for both productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful features
on May 18, 2026
Posted by: NUTSFORDAYS69
[This review was collected as part of a promotion.] I lovethis device for three specific reasons. 1. There's a very amazing camera on both sides of the phone whether it'd be main screen or front screen. I love the 200mp camera as well. I do not, however, Luke the fact that it only goes to *5 for zoom. 2. I like the multitasking capabilities especially when im a hard-core mobile gamer. Without a phone cooler though it does get quite toasty. But I haveyet to try it with a phone cooler. 3. I love how light it is. Whether I hold it when I lay down in bed or when I keep it in my pockets while I walk or just using it like the average human does. Its very light-weight and practical.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good not great
on May 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] As a Samsung customer I've had to many different products from samsung, phones, tvs, watches etc. Im disappointed in no pen for a phone that was meant for creativity . Then is my inner display, it flickers while scrolling, has a random missing pixel 1 month after buying without cause. And last but not least it all of a sudden started freezing while in use. I haven't sent it in because I can't be without a phone for up to two weeks, and Samsung knows this therefore it deters people returning products
Value
3
Response from Samsung USBy R&R, May 20, 2026
Greeting Marcusjudeg,
Thank you for sharing your experience with the Galaxy Z Fold7. We appreciate your loyalty as a longtime Samsung customer across various Galaxy products. The expansive foldable display and multitasking features of the Galaxy Z Fold7 are designed to enhance creativity, entertainment, and productivity in a unique way.
We understand your concerns about sending your phone in for repairs, especially with the possibility of being without your device for a period of time. However, we have options available for you. We have partnered with uBreakiFix, an authorized repair service for Samsung users, where you can either schedule an appointment or walk in for assistance.
Additionally, if you're enrolled in Samsung Care+, you may have the option to use a loaner device while your phone is being repaired. We encourage you to contact our Samsung Support Team to learn more about your repair options.
We value your feedback and your continued support of the Galaxy family. Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. We also offer the option to add extra coverage through Samsung Care+ on eligible devices, providing extended protection and additional support.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. We appreciate your loyalty as a longtime Samsung customer across various Galaxy products. The expansive foldable display and multitasking features of the Galaxy Z Fold7 are designed to enhance creativity, entertainment, and productivity in a unique way.
We understand your concerns about sending your phone in for repairs, especially with the possibility of being without your device for a period of time. However, we have options available for you. We have partnered with uBreakiFix, an authorized repair service for Samsung users, where you can either schedule an appointment or walk in for assistance.
Additionally, if you're enrolled in Samsung Care+, you may have the option to use a loaner device while your phone is being repaired. We encourage you to contact our Samsung Support Team to learn more about your repair options.
We value your feedback and your continued support of the Galaxy family. Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. We also offer the option to add extra coverage through Samsung Care+ on eligible devices, providing extended protection and additional support.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Multitasking Phone/Tablet!
on May 19, 2026
Posted by: SydSyd
[This review was collected as part of a promotion.] This phone acts like a phone/tablet. It is perfect for gaming/streaming/work! After I using the Fold for years, I can never go back to a normal phone. It is basically a tablet in one! The multitasking features are amazing as well! Would definitely recommend..
Value
5
Response from Samsung USBy R&R, May 22, 2026
Hey SydSyd,
Thank you for taking the time to leave feedback on the Galaxy Z Fold7. The foldable design and multitasking features are designed to bring together the convenience of a phone with the productivity and entertainment experience of a tablet. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to leave feedback on the Galaxy Z Fold7. The foldable design and multitasking features are designed to bring together the convenience of a phone with the productivity and entertainment experience of a tablet. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US