Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,933 Reviews)
Rating breakdown 6,933 reviews
5 Stars
5,719
4 Stars
889
3 Stars
177
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Love the big screen
on May 21, 2026
Posted by: BlaxicanQueen
[This review was collected as part of a promotion.] I love having the big screen! BUT seems like it locks up occasionally. Haven't figured out why.
Value
4
Response from Samsung USBy R&R, May 22, 2026
Hey BlaxicanQueen,
Thank you for taking the time to provide feedback on the Galaxy Z Fold7 256GB. Many users enjoy the expansive display and premium design, which enhance both entertainment and productivity, making them more immersive.
If your phone continues to freeze, the Samsung Members app offers a growing library of resources to help you use your Galaxy phone or tablet effectively. You can find troubleshooting tips, articles addressing common concerns, and diagnostic tools to test your device's functions.
Please check out the link below for instructions on how to access the Samsung Members app and receive real-time assistance for troubleshooting. Thank you for choosing Samsung as your preferred brand.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide feedback on the Galaxy Z Fold7 256GB. Many users enjoy the expansive display and premium design, which enhance both entertainment and productivity, making them more immersive.
If your phone continues to freeze, the Samsung Members app offers a growing library of resources to help you use your Galaxy phone or tablet effectively. You can find troubleshooting tips, articles addressing common concerns, and diagnostic tools to test your device's functions.
Please check out the link below for instructions on how to access the Samsung Members app and receive real-time assistance for troubleshooting. Thank you for choosing Samsung as your preferred brand.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This isn’t just a phone
on May 21, 2026
Posted by: Benjamin
[This review was collected as part of a promotion.] This isn’t just a phone this is a completed two device in one and best device for anyone who needs to do multiple tasks , gaming and for the entertainment with its big screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the new phone
on May 21, 2026
Posted by: Nurselife
[This review was collected as part of a promotion.] I love taking pictures with my new z folder 7. The AI is amazing. The color is very vivid and beautiful. Love to play games on the big screen along with my email. Very easy on the eyes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best foldingnphone I've used
on May 20, 2026
Posted by: endpoint
[This review was collected as part of a promotion.] Galaxy ai has been fun to use for changing up my photos.
The fold has been wonderful for traveling making it so I don have to consider buying a separate tablet but still letting me enjoy a larger screen for in flight entertainment.
While at home being able to split the unfolded screen with my apps has really helped my multi tasking while keeping my messaging/notes open while I watch any content in the other half.
Value
4
Response from Samsung USBy R&R, May 22, 2026
Hola endpoint,
Thank you for sharing your experience with the Galaxy Z Fold7 256GB. It's exciting to hear that Galaxy AI and the foldable experience have made such a strong impression on you. Many users appreciate the versatility and premium multitasking features offered by the Fold lineup. Thank you for making Samsung a part of your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7 256GB. It's exciting to hear that Galaxy AI and the foldable experience have made such a strong impression on you. Many users appreciate the versatility and premium multitasking features offered by the Fold lineup. Thank you for making Samsung a part of your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Screen size
on May 20, 2026
Posted by: CountryStrong5150
[This review was collected as part of a promotion.] I wish the screen on the front was bigger than what it is now there's better options for cases
Value
3
Response from Samsung USBy R&R, May 21, 2026
Howdy CountryStrong5150,
Thank you for providing feedback on the Galaxy Z Fold 7. Our foldable design balances portability with an immersive viewing experience, enhancing multitasking and entertainment throughout the day. We appreciate your insights regarding the screen size and potential accessory options. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for providing feedback on the Galaxy Z Fold 7. Our foldable design balances portability with an immersive viewing experience, enhancing multitasking and entertainment throughout the day. We appreciate your insights regarding the screen size and potential accessory options. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love love love this phone
on May 20, 2026
Posted by: Kimberly
[This review was collected as part of a promotion.] Galaxy ai is the best this phone dominates the field. I simply cant find the time to out it down ever!!! Best phone totally worth the cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The form factor and thickness make it boss
on May 20, 2026
Posted by: Fold4Ever
[This review was collected as part of a promotion.] Galaxy AI makes the phone as useful as it is slick. Excellent phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it it's like having a computer 🖥 in my han
on May 20, 2026
Posted by: Konnie78
[This review was collected as part of a promotion.] I am learning more about Ai every day and liking it so far.
Value
5
Written by a customer while visiting Samsung US