Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,589 Reviews)
Rating breakdown 6,589 reviews
5 Stars
5,451
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The best phone I ever had z fold is absolute 💯 👑
on April 27, 2026
Posted by: Stavid21
[This review was collected as part of a promotion.] The z fold 7 is a beast of a cellular device, with the galaxy AI you can do anything you want with the swipe of a finger, and I dont even use other AI thanks to it. I enjoy the size of my screen for driving doing 2 separate things on it (one for music and the other for direction) I got so much more from it thanks to the double screen action I've been with Samsung devices for about 15 years (since the galaxy 6 to the A71 though the galaxy 25) the z fold is beyond any phone i ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best in class multitasking capabilities
on April 27, 2026
Posted by: Kuzuba
[This review was collected as part of a promotion.] My device is primarily used for work and I use a lot of the Microsoft office suite apps. Being able to pull my outlook, power bi and reference data with an excel sheet is very useful. When assisting clients I will use my galaxy Ai to translate conversations that I otherwise couldn't have!
Value
4
Response from Samsung USBy R&R, May 5, 2026
Hey there Kuzuba,
The Galaxy Z Fold7 truly excels in moments like these. Multitasking across different apps and utilizing Galaxy AI for tasks like translation can significantly enhance your workday. It's fantastic to hear how it supports your workflow. Thank you for choosing Samsung!
-Ty
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The Galaxy Z Fold7 truly excels in moments like these. Multitasking across different apps and utilizing Galaxy AI for tasks like translation can significantly enhance your workday. It's fantastic to hear how it supports your workflow. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy Z Fold: A Cut Above
on April 27, 2026
Posted by: Pacemace
[This review was collected as part of a promotion.] One of the most sophisticated foldable smartphones on today’s market is the Samsung Galaxy Z Fold7. This phone provides users with an elite experience, which combines innovation and usability in one product. After using the device, one can definitely say that it is a very efficient solution for work and leisure that fixes many issues with foldable smartphones found in earlier products.
One of the improvements of this phone is the design of the phone itself. First, this product is much thinner and lighter than any other phones from this family. As a result, holding the phone becomes easier. Moreover, thanks to the new design of the hinge, this phone closes better and feels like a regular smartphone when folded. Overall, the build quality of this smartphone is top-notch; however, the issue of durability is not yet fixed.
Overall, the Samsung Galaxy Z Fold7 offers a sophisticated and multi-purpose experience, keeping on track with the evolution of the smartphone industry. The best candidates for this product are those who need a device capable of operating in the role of a tablet and phone at once. It provides outstanding performance, a perfect screen, and good usability features, thus ranking among the best options of this category.
Value
4
Response from Samsung USBy R&R, May 5, 2026
Hello Pacemace,
You really captured what makes the Galaxy Z Fold7 stand out. The refined design and versatile form factor bring together productivity and entertainment in a unique way. It is great to see it delivering that high level experience in both areas. Thank you for being a Samsung customer.
-Ty
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You really captured what makes the Galaxy Z Fold7 stand out. The refined design and versatile form factor bring together productivity and entertainment in a unique way. It is great to see it delivering that high level experience in both areas. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Creaks squeaks and overall bleak!
on April 27, 2026
Posted by: BilliTheSuss
[This review was collected as part of a promotion.] This foldable left me deeply frustrated. Opening it is accompanied by creaks and crinkles that make the screen feel far too delicate for a flagship device. Performance is glitchy, and the phone often runs hot during simple use. The camera is unimpressive and doesn’t meet expectations for this tier. Handling is another issue: it’s so slippery, using it feels like holding a lubed-up slug on a hot summer day. Case options don’t help. In short, the concept is ambitious, but the execution is far from refined. PS, the all metal, robust, thick z fold 5 flagship device, is far superior. The fold 6 and 7 are like little thin plastic kids toys designed to break, and they reflect this in every aspect of the device.
Value
1
Response from Samsung USBy R&R, April 30, 2026
Hello there BilliTheSuss,
We appreciate your feedback regarding the feel and handling of our devices. The Galaxy Z Fold7 features a lighter and slimmer design that many users enjoy for daily use. With each generation, it continues to evolve. The expansive screen and multitasking capabilities make it an exceptional choice for both productivity and entertainment. Thank you for being part of the Samsung experience.
-Ty
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We appreciate your feedback regarding the feel and handling of our devices. The Galaxy Z Fold7 features a lighter and slimmer design that many users enjoy for daily use. With each generation, it continues to evolve. The expansive screen and multitasking capabilities make it an exceptional choice for both productivity and entertainment. Thank you for being part of the Samsung experience.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great furnitures
on April 28, 2026
Posted by: Joshua
[This review was collected as part of a promotion.] All the new features and the thieniss of it compared to the fold 6 better now:)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 28, 2026
Posted by: Noskcaj4
[This review was collected as part of a promotion.] I am impressed with the size of the screen all while still being a normal size phone while folded closed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Life with a ZFold7
on May 1, 2026
Posted by: BuzzSamGalZ47
[This review was collected as part of a promotion.] I purchased this Z Fold 7 back in March of this year.
So far, it has not disappointed me.
The larger screen and it being a fold, really makes the cellphone more of a luxury in my eyes and the eyes around me.
The security features have not failed me. I have lost this phone three times now, and have been able to find and recover it with NO PROBLEMS AT ALL. This is very important for me, as I do tend to sit it down while doing transactions and forget it.
The AI features and capabilities are top notch, as never before have I been able to get indepth knowledge of things I search.
Ex. I searched for a 2025 Volvo XC90 Hybrid, with the help of AI, I get what I ask for, specs and more. Here's the game changer! AI also gives me data like problems on hybrid models, so that I am able to make a better decision on the best model, AI features a follow up so that I can as further questions, and AI is able to summarize, copy, and or formulate the search into a Pdf format so that I can save, print, or review it later.
So far, so good, and as I get to know my SGalZ47 better, I will update you.
So far, it has not disappointed me.
The larger screen and it being a fold, really makes the cellphone more of a luxury in my eyes and the eyes around me.
The security features have not failed me. I have lost this phone three times now, and have been able to find and recover it with NO PROBLEMS AT ALL. This is very important for me, as I do tend to sit it down while doing transactions and forget it.
The AI features and capabilities are top notch, as never before have I been able to get indepth knowledge of things I search.
Ex. I searched for a 2025 Volvo XC90 Hybrid, with the help of AI, I get what I ask for, specs and more. Here's the game changer! AI also gives me data like problems on hybrid models, so that I am able to make a better decision on the best model, AI features a follow up so that I can as further questions, and AI is able to summarize, copy, and or formulate the search into a Pdf format so that I can save, print, or review it later.
So far, so good, and as I get to know my SGalZ47 better, I will update you.
Value
4
Response from Samsung USBy R&R, May 5, 2026
How is it going BuzzSamGalZ47,
It's great to hear how the Galaxy Z Fold 7 is improving your daily experience. Its large display and foldable design offer a premium feel, while features like device security and Galaxy AI provide added confidence and convenience. It seems to be becoming a reliable companion for you. Thank you for being a Samsung customer!
-Ty
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It's great to hear how the Galaxy Z Fold 7 is improving your daily experience. Its large display and foldable design offer a premium feel, while features like device security and Galaxy AI provide added confidence and convenience. It seems to be becoming a reliable companion for you. Thank you for being a Samsung customer!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Terri
Verified Purchase:Yes
I've always liked these phones since I saw my bosses. Last one was the 4, so I upgraded to the 7, and it's bigger and more fun! I highly recommend.
Response from Samsung USBy R&R, May 8, 2026
Hi Terri,
Thank you for sharing your experience with the Galaxy Z Fold7. Upgrading from the Z Fold4 to the Z Fold7 highlights how much the larger display and refined design have improved. It's wonderful to hear that the Fold experience has become even more enjoyable for you. We appreciate your enthusiasm for the Z Fold Series and thank you for choosing Samsung as your preferred brand.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Upgrading from the Z Fold4 to the Z Fold7 highlights how much the larger display and refined design have improved. It's wonderful to hear that the Fold experience has become even more enjoyable for you. We appreciate your enthusiasm for the Z Fold Series and thank you for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US