Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(3,910 Reviews)
Rating breakdown 3,910 reviews
5 Stars
3,293
4 Stars
448
3 Stars
85
2 Stars
21
1 Star
63
87%of customers recommend this product.
(
399 out of
457)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The Foldable I've always wanted
on September 28, 2025
Posted by: LovinMyFold7
[This review was collected as part of a promotion.] I have owned both the Fold 3 and Fold 5. While I was very happy with both of those phones, the Fold 7 is what I have always wanted in a foldable since samsung first released one.
The Fold 7 weighs the same as most unfoldable phones released in 2024 and before. It is thin enough when folded to also be about the same size as other unfoldable phones. The increased cover screen is finally comparable to unfoldable.phones, making it much more usable. Those changes are enough for me to be able to enthusiastically recommend this phone to anyone interested in one. But when you throw in samsung's multitasking (using multiple apps on the same screen), better cameras, and 'flatter' unfolded screen, I can't recommend the phone enough. Everyone that sees it can't help but say "WOW!!"
I do understand that the newer unfoldable phones are thinner so the Fold 7 will eventually seem to be much bigger than those. For me it doesn't matter. The advantages I get with having a small tablet that I can Fold and keep in my pocket AND use as a phone makes it so much more convenient! Anywhere I go, I never worry about remembering to take care of anything "when I have my tablet" or "when I get my computer". I just get it done right then and there on the large screen of my Fold 7!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wanted a new experience!
on October 9, 2025
Posted by: FrankieB
[This review was collected as part of a promotion.] Im a convert, I was with another phone for many years and I was wanting a new experience. I spent months contemplating which way to go. I decided to on trying the galaxy Z Fold 7 and I did blindly at that. At first I was having my doubts about my choice of phones... however the more I used it and the more I got organized into it the more I fell in love. The main feature of the this phone i like the most is having a phone to open up and run two screens next to each other and not have to squint to see each screen. The processing power is amazing as well. My #1 feature is is having the ability to of using two phone line each with different phone numbers plus being able to use them at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very bad product
on October 10, 2025
Posted by: 76856876
[This review was collected as part of a promotion.] Aspet ratio is so bad. Can't even log into certain app cause alot of bugs with the new UI.
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hi 76856876,
Thank you for reaching out and sharing your experience with the Galaxy Z Fold7. If you're using an older app not optimized for the device's Infinity display, it may not utilize the entire screen. Luckily, many apps can be configured to use the full display, which is likely a compatibility concern rather than a UI glitch. While many apps now adapt to various screen sizes, this depends on the developer. To adjust settings, go to Display, then Settings, and tap Display. You can select Full screen apps to manage your options and enable full-screen mode for specific apps. In the Aspect ratio tab, tap the app you want and choose Full screen or App default. On the Z Fold series, options differ based on whether the device is open or closed. For example, on the front screen of the Z Fold, in the Full screen apps menu, toggle the switch next to the app to enable or disable full-screen view. For further guidance on selecting the appropriate screen size, consult the linked online article below. We appreciate your contact and thank you for choosing Samsung.
Apps are not full screen on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001466/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with the Galaxy Z Fold7. If you're using an older app not optimized for the device's Infinity display, it may not utilize the entire screen. Luckily, many apps can be configured to use the full display, which is likely a compatibility concern rather than a UI glitch. While many apps now adapt to various screen sizes, this depends on the developer. To adjust settings, go to Display, then Settings, and tap Display. You can select Full screen apps to manage your options and enable full-screen mode for specific apps. In the Aspect ratio tab, tap the app you want and choose Full screen or App default. On the Z Fold series, options differ based on whether the device is open or closed. For example, on the front screen of the Z Fold, in the Full screen apps menu, toggle the switch next to the app to enable or disable full-screen view. For further guidance on selecting the appropriate screen size, consult the linked online article below. We appreciate your contact and thank you for choosing Samsung.
Apps are not full screen on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001466/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, but not yet perfect.
on October 15, 2025
Posted by: Ky2LaLung
[This review was collected as part of a promotion.] My Z Fold 7 is incredibly thin and the size is perfect for me. I like everything except the following : 1. Camera and picture quality not good. 2. Charging takes longer. 3. Volume is too low. Speaker is not loud enough.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold is fantastic!
on October 15, 2025
Posted by: Thirdcoast
[This review was collected as part of a promotion.] This new Z Fold 7 is fantastic. It's basically a mini tablet and phone all in one. The video on this device is great and the pictures are good to as long as you don't zoom in to much. The Galaxy Ai is so cool to you can get it to help you write stuff, summarize websites, edit photos and so much more. I love playing games on this phone its a completely different experience on the big screen compared to my last phone the note 20 ultra.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lusedccc
Expertise:Expert
Verified Purchase:Yes
Best product for anyone who must multi-task people & activities with ease. Large folding screen allows for viewing all the documents that go with managing others.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z Fold 7 is considered a major step
on October 23, 2025
Posted by: Chukwu
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 7 is considered a major step forward, with reviews highlighting its significantly slimmer and lighter design, a larger 8-inch inner display, and a powerful new Snapdragon Elite chip for top-tier performance. Key improvements include a 200MP main camera, enhanced durability with less visible crease, and a normal-thickness phone feel when closed due to a more standard 21:9 aspect ratio front screen. However, it omits the under-display camera in favor of a punch-hole and no longer supports the S Pen.
Value
5
Written by a customer while visiting Samsung US
Posted by: John
Verified Purchase:Yes
It is better in every way. It is better than other 'normal' phones when in folded mode. Worth every cent.
Written by a customer while visiting Samsung US