Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,691 Reviews)
Rating breakdown 5,691 reviews
5 Stars
4,724
4 Stars
689
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
637 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Nice phone
on April 9, 2026
Posted by: GalaxyGirl81
[This review was collected as part of a promotion.] So I just received my new phone a couple of days ago. I have been a Galaxy girl since they first came out. The zfold is a bit different. I am definitely going to have to get use to it but for now I will give it 4stars until I am more familiar with it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Mini tablet
on April 17, 2026
Posted by: Rosycheeks
[This review was collected as part of a promotion.] The Galaxy fold has a wide screen once opened. The features that come with this phone is phenomenal. So many new and fun features to play with. It's like a portable mini tablet you bring along with you everyday. And I have not seen such a big phone screen to watch my shows on! Once unfolded, it's a game changer. Put on some Galaxy Buds for some noise canceling (only can hear what's on your screen) with surround sound. Speaking of games, there are so many variety of games to play on this Galaxy fold and the graphics are crisp👌🏼. It's also convenient to do some serious work on here. Have VR meetings? You'll see almost everyone on the screen. Anyways, see it for yourself! Highly recommend.
Value
4
Response from Samsung USBy R&R, April 23, 2026
Hi there Rosycheeks,
We love how you described the Fold experience. The expansive screen truly transforms everyday moments into something more significant, whether it's watching shows, playing games, or getting real work done. The Galaxy AI and immersive audio enhance it all in an effortless way. Thank you for sharing your thoughts and for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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We love how you described the Fold experience. The expansive screen truly transforms everyday moments into something more significant, whether it's watching shows, playing games, or getting real work done. The Galaxy AI and immersive audio enhance it all in an effortless way. Thank you for sharing your thoughts and for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
fold phone technology has come a long way.
on April 21, 2026
Posted by: Lovens
[This review was collected as part of a promotion.] I was originally hesitant to purchase a fold phone due to screen malfunctions and vulnerability to dust. However, Samsung has fixed all of the gaps on the Z Fold, and the screen is significantly more reliable than previous models. The Galaxy AI has proven useful for translating both voice and text.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on April 22, 2026
Posted by: Warthog
[This review was collected as part of a promotion.] Fantastic phone, weight and feel are great for everyday use. The only thing I found myself really wishing for were improved aspect ratios on video when unfolded; with the current dimensions of the screen, a horizontal video on the unfolded screen isn't all that much larger than a horizontal video on the front screen. If this were improved without increasing the weight too much it would be a massive improvement.
Galaxy AI is a nice touch, especially circle to search.
Value
4
Response from Samsung USBy R&R, April 23, 2026
Hiya Warthog,
We’re glad to hear that the feel and everyday usability of your Galaxy Z Fold7 are meeting your expectations. The large display offers a unique viewing experience, and your insights on video sizing are valuable. Circle to Search is definitely a standout feature. Thank you for being part of the Fold experience, and for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re glad to hear that the feel and everyday usability of your Galaxy Z Fold7 are meeting your expectations. The large display offers a unique viewing experience, and your insights on video sizing are valuable. Circle to Search is definitely a standout feature. Thank you for being part of the Fold experience, and for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 22, 2026
Posted by: Love76
[This review was collected as part of a promotion.] Best phone ever 😍 long lasting battery best phone for pic 📸
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
compact and beautiful screen
on April 24, 2026
Posted by: ThanhKM
[This review was collected as part of a promotion.] The Gemini app is easier to operate than Gpt chat, which I really like, but it's not basically capable of solving questions and commands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Top Smartphone
on April 24, 2026
Posted by: Lebanizing
[This review was collected as part of a promotion.] I was skeptical at first and i doubted my decision to buy the Samsung Z Fold 7 but after i received it, it took me just few hours to know how great this phone is Light, Smart, easy to use, incredible ai features, helps finish your tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWSOME DEVICE MANY UPGRADES
on April 25, 2026
Posted by: Irishwill82
[This review was collected as part of a promotion.] I've had my Galaxy Z Fold 7 for a while now and have to say,its unbelievably great! The very first thing I noticed was the size of the outer screen,the increase in size is an upgrade I've been wanting since my Z Fold 3. The software is seamless with all of my other Samsung devices, pairing is effortless and connections are strong. Another big feature for me is AI,I take a lot of photos and I use AI for object removal and moving things around. The way the AI can generate the background after I move or remove something,is awesome. I am very pleased with my Samsung Galaxy Z Fold 7 and i will keep upgrading my Z Fold.
Value
5
Written by a customer while visiting Samsung US